Best Flame Sensor Repair in Saint Louis MO

Great company to work with. I called late at night for a clogged drain and received a quick response. I was extremely satisfied with the service and the price was a great value! Will definitely recommend and use this company again in the future!

Responded quickly, friendly service, fair pricing. I had a small repair completed - it didn't require an electrician, but was beyond what I felt comfortable doing on my own.

I've used Chesterfield Service for my maintenance needs for about 2 years now.  The folks who installed my new system gave me a fair deal and did a good job on the install, but they didn't follow up on the ongoing service.  I know some people like to save money these days by avoiding service contracts, but it's crazy to spend thousands of dollars on HVAC equipment and not have it regularly maintained.  It's like buying a car and not changing the oil.

Their office is very organized, and whenever you call or email them, they respond promptly and cheerfully.   Their service folks almost always arrive on time, and on the rare occasions when there is a hitch, the office calls you with updates.  They are always clean and polite, and put on disposable booties to avoid soiling your carpet or floors.  They are always up front about explaining the covered work they did, and do not put any pressure on you when it comes to recommended work that is not covered by the service contract.  I always feel comfortable when they are in my home.

I recently needed a warranty repair to my system, and they handled it in a completely professional manner.  All I had to do was sign on the  dotted line.  I didn't have to pay a dime.

They also install my air filters for me when they visit, for a reasonable fee.  I have a busy life, and I always forget to buy and install new ones.

I always feel like I'm getting a fair deal, and when I have referred them to family members, I always get good feedback.

I recently had my AC stop blowing on a 90 degree day. The coil inside the unit was frozen solid and would not allow air to pass through. I called Tiger, who quickly got someone out the same day. My service tech was Kyle A. and his manager Ryan W. was along with him. After about 30 minutes they reported that my Freon was low and decided to test for leaks. They came back and said that they could not find a leak, which is a major concern. They were quick to bash the initial installer and call out his work as bad. They said either he had not put enough Freon in the system initially; which would cause issues for years to come, or that we had a leak they couldn't find with their tool. If it were a leak it would be expensive based on that they can't find it easy and there would have to be something internally wrong. They then went out to check again and write me up some options. They then began a distasteful sales tactic. They presented me with two options. 1 - flush and refill the system to see if it holds. this was $1200. if it doesn't hold then they would need to repair a leak which could be $1000 additional. They then quickly began to sell me on a new HVAC unit. My house is 3 1/2 years old and my AC is under warranty for another 1 1/2. They said that because the freon was low i'd have many problems and ultimately have to replace in the near future. I had also told them i'm considering selling the house in a few years; which in turn they said no homebuyer would want an HVAC like I have and they'd ask for discounts. They began the sales pitch of they are running a buyback program that would get me additional discounts and that there are lots of rebates available. They then pushed to have a consultant come out to see how much it would be to replace the system. Having given me such large numbers for repair, it's only logical to explore total system cost. I agreed to a consultant and let them know that i wanted the original installer to look, as this was his install. They agreed and reminded me that he'd simply just add freon and bandaid my system. I'd always have problems.

I called Viviano heating and cooling for a second opinion. The owner even called me at 5:30 that night to try to trouble shoot over the phone. The tech came at 10:00 a.m. the next day and quickly found a leak in the exterior coil causing the issue. It took him all of 15 minutes, where Kyle and Ryan spent 30 on the same coil and couldn't find anything.
The coil was covered under warranty, so i will have to pay for labor, but much cheaper than the $10,000 system that Kyle and Ryan were pushing me to.

The sales practices are terrible by Tiger. DO NOT TRUST THEM. Always get a second opinion. They are clearly trained to sell you new systems. They price repairs extremely high so that you will consider purchasing new for a few thousand more. It's a terrible practice and sad that a tech and manager are scheming people. It makes you wonder if they are on commission or get a kick back when they sell a new unit.

Update - I was offered a refund on the $99 service fee to remove this post. I agreed but they never refunded. Safe to say my original post is accurate.