Best Doorbell Repair in Saint Louis MO
Plumbing Service
Received a tune-up on furnace. Sean pointed out some future issues but made no hard sales pitch. Also no mention of membership or anything pushing of products. I asked questions and he was straight forward and responsive. Plan on using again in future.
Saint Louis, MO 63125
Plumbing Service
Be wary of trusting these guys. They installed a new thermostat and furnace check-up. Nearly $300 for an inspection and basic thermostat (no phone interface or anything). The tech then forced us to listen to a sales pitch for all their other services and devices, which we declined. This was all just before New Year's Day. As a side note, they couldn't let me pay by cc since the machine the tech carried wouldn't work. He didn't offer to call into the office or anything. We had to pay by check. Annoying but okay.
Then the problems began. The thermostat was being a bit buggy on NYE but worked. It seemed to be short-cycling. It would wait until it had cooled 4 or 5 degrees below the setting before it kicked on. We said, we'll call them on Jan. 2 to ask about this. THEN, on New Year's Day it quit working. It was (I'm not making this up) -11 in Springfield, IL, that day. My home was quickly cooling (61 in the house when I noticed the problem while my thermostat was set to 69). I called their number. The man who answered (clearly just a phone service) was unhelpful. He offered to send an emergency tech out for $99. I said that I just paid them to install this two days before! No, sorry or anything. Just said he couldn't do anything else but let me leave a voice message. We are sincerely panicked at this point.
We used our gas fireplace, piled on some blankets, and tried to stay warm.
Update: after about five-six hours and much time reading both the internet and the owner's manual, we decided to look at the installer settings which THE TECH whom we paid had set up. We found that he had clicked electric when we have a gas furnace (which he inspected and knew about). We found online that checking the wrong setting can make the furnace short-cycle. We changed that setting to gas. The thermostat worked perfectly afterwards.
The next morning, the company did call us. We told them what we found. No APOLOGY for their mistake or anything. Just I'll speak to the tech. We will never use these clowns again. Too expensive without the expertise or service to back that up.
Then the problems began. The thermostat was being a bit buggy on NYE but worked. It seemed to be short-cycling. It would wait until it had cooled 4 or 5 degrees below the setting before it kicked on. We said, we'll call them on Jan. 2 to ask about this. THEN, on New Year's Day it quit working. It was (I'm not making this up) -11 in Springfield, IL, that day. My home was quickly cooling (61 in the house when I noticed the problem while my thermostat was set to 69). I called their number. The man who answered (clearly just a phone service) was unhelpful. He offered to send an emergency tech out for $99. I said that I just paid them to install this two days before! No, sorry or anything. Just said he couldn't do anything else but let me leave a voice message. We are sincerely panicked at this point.
We used our gas fireplace, piled on some blankets, and tried to stay warm.
Update: after about five-six hours and much time reading both the internet and the owner's manual, we decided to look at the installer settings which THE TECH whom we paid had set up. We found that he had clicked electric when we have a gas furnace (which he inspected and knew about). We found online that checking the wrong setting can make the furnace short-cycle. We changed that setting to gas. The thermostat worked perfectly afterwards.
The next morning, the company did call us. We told them what we found. No APOLOGY for their mistake or anything. Just I'll speak to the tech. We will never use these clowns again. Too expensive without the expertise or service to back that up.
Saint Louis, MO
Plumbing Service