Best Door Services in Saint Louis MO

He was able to help us out with our bathroom vent.  My husband got stuck & we needed someone that could repair & get the job done. It worked out perfect! Fair price & good quality work!

Received a tune-up on furnace. Sean pointed out some future issues but made no hard sales pitch. Also no mention of membership or anything pushing of products. I asked questions and he was straight forward and responsive. Plan on using again in future.

Did a great job with my new Gaslines years ago. Since that they have done other repairs and if they needed to correct anything they sent people back to make it right. For me with my duct to chimney, and repair to toilet after a year. Thank you for following up with me Mark.

Be very aware of the pricing before you get into anything. I had an A/C unit stop working on the Saturday before Labor Day. I did some research and knew it was either a contactor or capacitor in the outside unit, but knew I couldn't get parts until Tuesday, and didn't really want to tackle it anyway. I called Tiger on Sunday, expressing my reservations about a weekend service call, but was reassured by the dispatcher that Sunday was a regular day, and if I waited until Labor Day, there would be a holiday charge. The $99 service call fee (applied to the charges if they do the repair) seemed reasonable and in line with everyone else in the area, plus it was hot that weekend. The tech came out, and sure enough, replaced the capacitor and had the unit running in about 45 minutes or so. Then the fun started. The part he replaced was about $20 on Amazon. The amount he wanted to charge was about $530, flat rated with no breakdown on price. When he saw the look on my face, he immediately said he could waive the service call fee, leaving me with a bill of $430 - still a ridiculous amount for less than an hour's work. I paid the bill, but immediately know I was calling them back on Tuesday to straighten out the bill.

I called and we played phone tag for a few days before coming to an agreement that they would refund part of my money. In the course of the conversation, it became apparent they have a seriously flawed business model. Everything is flat rated, with no breakdown of charges available. I tried for 20 minutes, and still couldn't get the service manager to break it down for me. I even allowed him $100 for the part, just for the convenience of having it and hauling it around on the service van and asked him if $330 was a fair hourly charge. He had the nerve to tell me he thought that it was fair, then proceeded to tell me that if I was unhappy with the price, I could have had the tech take the part back off and only pay the $99 fee. I would have never thought that was an option. I told him if I charge customers that rate, I'll quickly be out of business - and I work for a much larger field service business than Tiger.

The tech was competent and professional, other than trying to push their service contract on me. But I reiterate - know the price before you let them get too deep into the job.

Did a great job on installing a kitchen faucet several days ago. Said he would be here by 2pm today for a leaky pipe and never showed up or answered my texts. So i won't be using him again.