Best Trim Staining in Sacramento CA
Plumbing Service
I'm honestly baffled at my experience with Paul. Based on his Yelp reviews he seemed like a great guy with experience and reasonable prices. However, when we hit some minor miscommunications he left in a huff and refused to explain why he was angry or let me rectify the situation. Long story short, I would listen to the other bad reviews about him being a bad communicator. Based on the other reviews, it seems like he's really bad at handling situations that are different than what he expects, and becomes extremely frustrated and rude when that happens. Please see the attached text message conversation. We have never spoken on the phone.
I hired him to put up a shelf and put a blind back up on a roller. When he got there, the tenant got confused and thought he was there to redesign the closet. It also turned out that the blind had more issues than we originally thought.
I texted him back within one minute of his message to forget the blind and I would get it replaced, and that the closet was a miscommunication and to hold on as I was going to call the tenant and tell him that he was just there to put the rack back up temporarily and not redesign the closet. He left in a huff and said that the job wasn't what we agreed upon.
It's true that the details of the situation were different than what I originally thought. For example, I told him we didn't have original screws and stuff and he took that to mean we had the mounting bracket but not the hardware. I'm not a handyman and I don't know the technical terms. It was an honest mistake and I would have been happy to pay him for his time and for purchasing whatever hardware or bracket was necessary.
I tried to communicate with him to rectify the situation and offered to still pay him the full fee even though I was going to find someone else to do part of the job. He became rather rude and told me to stop texting him.
I think the reasonable thing for someone to do in this situation is just say hey this is the situation and it's going to cost $X more if you want me to do it instead of getting personally offended.
I hired him to put up a shelf and put a blind back up on a roller. When he got there, the tenant got confused and thought he was there to redesign the closet. It also turned out that the blind had more issues than we originally thought.
I texted him back within one minute of his message to forget the blind and I would get it replaced, and that the closet was a miscommunication and to hold on as I was going to call the tenant and tell him that he was just there to put the rack back up temporarily and not redesign the closet. He left in a huff and said that the job wasn't what we agreed upon.
It's true that the details of the situation were different than what I originally thought. For example, I told him we didn't have original screws and stuff and he took that to mean we had the mounting bracket but not the hardware. I'm not a handyman and I don't know the technical terms. It was an honest mistake and I would have been happy to pay him for his time and for purchasing whatever hardware or bracket was necessary.
I tried to communicate with him to rectify the situation and offered to still pay him the full fee even though I was going to find someone else to do part of the job. He became rather rude and told me to stop texting him.
I think the reasonable thing for someone to do in this situation is just say hey this is the situation and it's going to cost $X more if you want me to do it instead of getting personally offended.
Sacramento, CA
Plumbing Service
Answered right away and was able to fix the backed up sewer line the same day. Quick and easy. Thanks for the help!
Sacramento, CA