Best Picture Window Installation in Sacramento CA

Yeah.  Paul's nice.
But he is irresponsible, unreliable, and his work is average at best; horrible at worst.
As direct result of his and his assistant's work, we are out thousands of dollars.  They RUINED our unsealed brick deck by pouring and dripping Thompson's Sealer on it while over-applying the sealer to the pergola above (also ruined).
Claire B. In Saratoga: I should have heeded your review.  It might as well have been written by me.

Initially: I got a fairly quick response from him after first contact.  But then it was a series of emails and attempts to nail down a meet date that resulted in too many days going by - and a total no show (waited around for hours; Paul never showed).  
Finally, he comes and proceeds to ruin the deck, ruin the pergola, and slap some boards on a wall in the garage that looked like a third grader did it.  I had another handyman come out and assess; he laughed at the work.  

Paul kept stating that he stands behind his work and expressed frustration at the destroyed deck (completely blamed it on the assistant - but isn't the work of the assistant ultimately his responsibility?) and then told me he would make it right.  It took weeks for him to make time (arguably, it was circumstances out of his control).  

During the weeks that he was unable to address the project and damages, efforts were made by us to fix the deck and the cushions (the sealant had dripped all over the deck furniture as well).  We spent over 15 hours on it.  Our money; our time.
There was no way to extract the sealant from porous brick.  

When he finally set a time to come over to truly assess and discuss restitution, he didn't show.  He. Didn't. Show.  
Again.  
He will claim that he did come.  Apparently, he arrived nearly three hours after the scheduled time and tried to say that he was here and that he'd come to fix the situation.  Ummmm...  No.  Your scheduled time was three hours earlier.  Incredibly unprofessional.  After sitting around for two hours, we left the house.

Although damage control and/or replacement will run in the thousands, we simply asked him to return half of the amount paid to him.  Never heard back from the guy.

I had some work to be done in my house and contacted Sam. Though he could not do the work, he was super prompt and very helpful.  Just from that I can tell he is a 5 stars service provider.

Andre and has team we're very efficient. Invoices were very clear and precise on the work that they were going to do. Clear communication throughout the process and arrives on time. I pointed out concerns that I was having and they were able to address it and go above/beyond. Very happy with the work done in my house. Very fair price and don't cheap out for any other handyman. Pay the little extra and you'll receive that great quality. Thanks again guys!

I wish I had done more research on these guys.  Absolutely the worst customer service I have ever dealt with.  They will come right out on a sales call but will take you months to get a routine appointment and then they will cancel it on you in a matter of minutes the day it's supposed to be performed.  I see other folks saying the same thing on here, if you miss their call they move you to the back of the route even though you had an appointment.  Our appointment was made on October 26th but because I didn't answer the phone to say I was there, they dispatched out tech to another home.  Unreal, and then try and convince you it was all your fault.  The manager who takes over has an attitude.  She's not looking to make anything right, she is looking to argue.  Will try to convince you that your inconvenience is your own fault with an attitude to boot.  Must be family or wouldn't be working there with her attitude.  Now speaking to the service manager and other than another window for another day he has nothing.  I'm just trying to get an actual appointment so we don't wait around all day for nothing like we did today but they won't do that.  Keep saying I can pull the tape for Oct 26 and you'll hear we told you we call that day.  Who remembers things like that?  Send an email.  I had an appointment and I expect you to keep it, bottom line.  I shouldn't be surprised, there were issues on the install, issues with the unit several times over the years.  Last time they came out the technician told me whoever did the last work on the unit really messed things up.  It was his own guy, he didn't realize it was their unit.  Then hit me with a huge repair bill which was greatly reduced if I bought their service plan.  I get it, it's a business and you need to make money but why not do a good job as well or at least provide some customer service.  Avoid Clarke and Rush.  
Yes Pat I get that you told us about the call we would receive 3 months prior when the appointment was set.  It was not however mentioned just a few days before when they were trying to reschedule.  It is the most ridiculous policy and thankfully not one shared by any other company I've used for other services.  Phones die, get misplaced or sometimes you just cannot answer the phone.  I called you guys back within a couple minutes of your last call and my appointment had already been cancelled. I had waited months for that appointment, paid for that appointment, made arrangements for that appointment and we were there for that appointment.  Your team was not.  That's the bottom line man.  Your team didn't show up.  Outstanding customer service sir.  Sometimes trying to do things right, you forget to do the right thing.  How about you start doing the right thing Pat?  You won't have to come in here making excuses for your crap policy.

Absolutely great handyman. Can't say anything negative. Honest, polite and throughly completed each job to perfection. Trustworthy. I've tried Angi, handyman.com without success. They never contacted me back. Contact Trevor if you want perfection.