Best Home Theater Installation in Sacramento CA

Trevor responded to Yelp messenger promptly and was able to accommodate our request to do the work on Saturday.  Very good job.  Would not hesitate to use again.

First off I want to say that Austin was very responsive to my inquiry and even offered to come help that same night (at like 8PM) since my post for help was at 7:30. so I thought that was impressive. Austin was very communicative the day of the appointment and kept me updated on his ETA and was even able to get over earlier which was nice. When he showed up he got right to work. Unfortunately he wasn't able to fix my issue which was a bummer but didn't hold it against him. This issue has occurred before and a couple plumbers last time weren't able to get it either. Austin actually told me what would probably be needed to fix it (a longer snake) which the next guy ended up having and was able to fix. So it wasn't so much Austin not knowing how to fix it, just meant the issue he identified needed a tool he did not have. So no big deal. Additionally, since he was not able to fix it he did not charge me, which was awesome. I Ended up insisting on just splitting the estimate in half and paying him but that was my choosing not his. Like I said, he worked hard trying to fix it so I was happy to pay something.

UPDATE: I had initially left a 4/5 review due to an issue that occurred during the attempted repair. However, Austin I felt went above and beyond to remedy the issue even days after. This is something you do not see very often so it was really great to see. I can now confidently say a 5 out 5 star review is warranted.