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Best Water Purification System Installation in Reno NV

Service Engineering Plumbing Service
My well house flooded and Daniel was at my house in under 20 minutes, ready and willing to complete the required repairs immediately.  He was very friendly and knowledgeable.  He was finished in under an hour and now I can take a shower.  Definitely the first place I will call next time I have any issues with my well

16182 Aurora Way, Meadow Vista, CA 95722
Master Service Plumbing Plumbing Service
A total rip off and unprofessional, aggressive business. Southwest Gas cut us off because there was a gas leak somewhere in the house line, not related to gas appliances. I made an appointment with this company to find and fix the leak. A few minutes later I cancelled the appointment because our neighbor brought in a local plumber to see if he could help. Nevertheless, a plumber from Master Service Plumbing called me right away, asking to talk to that guy, and pushed him away. He also convinced me that this type of work requires lots of experience and very special equipment. So, he came. He capped off three appliances to check for a gas leak and ran tests after which he confirmed that our house line has a leak. Really?! Wasn't that why I contacted you guys in the first place? He suggested to re-pipe the entire house instead of searching for the leak site in the walls because it might be very difficult and the house may end up looking like Swiss cheese. Such a poor outcome from his visit was frustrating, but this was not the end of our extremely disappointing experience. He charged me $605. The charge seemed outrageous, but I paid.  When the plumber left, I called their office to figure out how the 1.5 hours of fruitless work turned into such a ridiculously high invoice? The charge included 2 hours of travel time TO our house and BACK at their regular labor rate of $110/hr (the office is only 45 minutes away) PLUS their out-of-town fee ($75) PLUS two hours of labor (the guy was on site 1.5 hrs), and the materials $80+. The plumber called me after the office told him that I'm not happy with their service. He let me know that Marc, the owner, agreed to do a free estimate, as a courtesy, for re-piping the whole house. Pathetic.
Another company from Reno was able to locate the gas leak, fixed it, got all the permits, and took care of the inspection-all for $1K. What a difference!

325 Sunshine Ln, Reno, NV 89502
JDR Plumbing Plumbing Service

Reno, NV
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