Best Water Purification System Installation in Reno NV
Plumbing Service
These guys are friggin awesome!!!! They fixed what Peter's messed up for low cost, and their customer service is great. Much love!
16182 Aurora Way, Meadow Vista, CA 95722
Plumbing Service
Worst customer service I have ever experienced!
Recently, tenants in my rental property had an issue with the shower knob in the guest bathroom. They called Master Service Plumbing for an free estimate on what it would cost to fix.
The plumber arrived and quoted them a price of $213.00 for parts and labor. He assured my tenants that there was no charge for the estimate and to make a follow up appointment if they'd like to have the work performed.
My tenants contacted me for my approval and I told them I would arrange someone to come out and fix the issue, but we would pass on using Master Service Plumbing because the quote seemed a bit high.
Fast forward one week and I receive a call from the office manager Gabrielle. She explained that since we decided to not use their company, the free estimate was now being converted to a service call.
When I tried reasoning with her she became upset and threatened to send the invoice to collections. Mind you, this was over a $90.00 invoice. I politely told her that I would not budge on my stance that a free estimate is exactly what it states.
About five minutes after our call I received yet another call from the owner of Master Service Plumbing Mark. He decided to take a much more aggressive approach. Mark told me that he was not going to send the bill to collections, but instead he would be placing a Mechanical Lien on my property to lock it up, preventing it from a future sale.
He continued to say, you probably have know idea what that even is, so go ahead and do an Internet search to realize we don't $&@! around.
Appalled at such language and his tone I quickly caught him off guard when I quoted him Nevada's statutes for placing such a lien on a person's property. It actually requires a minimum of $500.00 worth of work performed in order to meet the basic requirements.
Like a sore loser at a poker table, Mark threw his cards down when I called his bluff. He began screaming obscenities at me not knowing that my speaker phone was on and everyone in the restaurant where I was dining heard all the terrible things he had to say.
He then began to threaten me with physical violence. He said, You're a little punk and I dare you to come down here so I can kick your teeth in. Still in my cool, calm and collective voice I told him how immature he was acting and someone in his position shouldn't act so unprofessional. His response was again to challenge me to a fight while shouting more curse words.
If you're an MMA fighter looking to train for your next bout please call Mark, but if you're looking for a quality professional plumber I'd highly recommend a different company.
Recently, tenants in my rental property had an issue with the shower knob in the guest bathroom. They called Master Service Plumbing for an free estimate on what it would cost to fix.
The plumber arrived and quoted them a price of $213.00 for parts and labor. He assured my tenants that there was no charge for the estimate and to make a follow up appointment if they'd like to have the work performed.
My tenants contacted me for my approval and I told them I would arrange someone to come out and fix the issue, but we would pass on using Master Service Plumbing because the quote seemed a bit high.
Fast forward one week and I receive a call from the office manager Gabrielle. She explained that since we decided to not use their company, the free estimate was now being converted to a service call.
When I tried reasoning with her she became upset and threatened to send the invoice to collections. Mind you, this was over a $90.00 invoice. I politely told her that I would not budge on my stance that a free estimate is exactly what it states.
About five minutes after our call I received yet another call from the owner of Master Service Plumbing Mark. He decided to take a much more aggressive approach. Mark told me that he was not going to send the bill to collections, but instead he would be placing a Mechanical Lien on my property to lock it up, preventing it from a future sale.
He continued to say, you probably have know idea what that even is, so go ahead and do an Internet search to realize we don't $&@! around.
Appalled at such language and his tone I quickly caught him off guard when I quoted him Nevada's statutes for placing such a lien on a person's property. It actually requires a minimum of $500.00 worth of work performed in order to meet the basic requirements.
Like a sore loser at a poker table, Mark threw his cards down when I called his bluff. He began screaming obscenities at me not knowing that my speaker phone was on and everyone in the restaurant where I was dining heard all the terrible things he had to say.
He then began to threaten me with physical violence. He said, You're a little punk and I dare you to come down here so I can kick your teeth in. Still in my cool, calm and collective voice I told him how immature he was acting and someone in his position shouldn't act so unprofessional. His response was again to challenge me to a fight while shouting more curse words.
If you're an MMA fighter looking to train for your next bout please call Mark, but if you're looking for a quality professional plumber I'd highly recommend a different company.
325 Sunshine Ln, Reno, NV 89502
Plumbing Service