Best Sewer Installation in Reno NV

Affordable, quick and quality work product. Mike installed a tankless water heater in our home. Setting up the appointment directly with him was very easy. Despite the fact that we accepted his bid 11 months later due to other emergency projects, he still honored his quote and his word. He showed up early (great!) and while he was working if he came to a fork in the road he would present the options to us so we could decide how we wanted things installed- I really appreciated being part of the install rather than surprised or told what they decided. Very considerate! From start to finish everything was very easy and straightforward and we very much appreciate a business that operates that way. Thanks so much you guys!

Make sure you get everything in writing! I had a plumbing leak and was under quoted by almost $1,000.00! Then they left a portion unfinished and I received an additional bill for $250 to finish the job that should have been included in the first $4,300.00.

They did finish the job, but terrible communication between the manager and his workers and I would not use them again. I suggest getting quotes from other companies because I felt I was significantly over charged!

Trevor did a great job on a variety of projects we had. Has the skill to complete any task. We timely, communicated well at a fair price.  Highly recommend Trevor

Back in February I had rented a VRBO in Tahoe Donner to enjoy with friends and family. It was a lovely home, but the upstairs main toilet was an antique, and no match for two teenage boys. On Saturday morning, the darn thing backed up and sent up a rushing cascade of water faster than the Truckee River after an El Nino winter. The property owner was completely unhelpful and showed zero interest in the problem. Needless to say, this put a little dent on my winter Tahoe dream vacation.

Thanks to Yelp, and John Greenside, this disaster was quickly averted. I'm used to using a snake to unclog the toilet (ahem, teenage boys), but the one I purchased at the local Ace wasn't sufficient for this relic of a commode. John answered the call on a Saturday, came out within a couple of hours, brought out a plumbing python snake that dwarfed my store bought garter snake, and fixed the problem. At an exceptionally reasonable price.

I was obviously bummed at the property owner's response, and John went to bat for me, pointing out the toilet really needed to be replaced. He offered to speak with the owner and did so. Eventually, the owner agreed to split the cost with me.

John, you saved the day. Thank you so much. So glad to support honest tradespeople in Truckee!

David came and repaired my plumbing issue quickly. He was professional knowledgeable with my issue. I would recommended him for your plumbing needs. He was highly recommended to me .

Thank you Barbara and David. You really helped us out of a bind. We appreciate your immediate response, professionalism, reasonable pricing and efficiency.

Fernando, helped my client and I with a sewer inspection. Fernando was just great. He was a straight up guy, reasonable in price, and committed to serving the client! He got back to us quickly and stayed in communication throughout the whole process. Would definitely recommend his services!

great friendly service, flexibility with setting up time to get the work done. He was very friendly, knowledgeable, did great work, does not try to sell unnecessary work, even showed me how to get my irrigation system working that I didn't know how to use since buying my home a year ago.

This is a continuation of my original review. Waited 2 WEEKS to get the A/C repaired in our office, it was 90 degrees outside AND 90 degrees in our office!  I would NEVER use this company for ANYTHING!  To top it all off, they fixed two toilets in the ladies room in our building and DIDN'T BOLT THE TOILETS BACK DOWN!  Amateurs at best. If you want things done the RIGHT way and in a TIMELY fashion, call Desert Air!

I had an issue with my water supply line leaking under my driveway, I called savage to locate and repair it, (the line is 300 feet long) the fellow who came out to locate was within 18 of the pipe break, the other guy who came out to cut the asphalt and excavate was polite, hard working and efficient, this could've really turned into some kind of horrible ordeal but savage had everything located, dug up and repaired in a day and a half ( 5.5 billed hours ) and what I thought would be a $1500-$2500 repair turned out to be $701 parts and labor total, I cant say enough good things about the guys savage sent out and the office folks I spoke with on the phone they were all a credit to their craft.

Disappointment is an understament!

Where do I start? I had this company come out a couple of years ago and they did some service for me and I was happy with the work so I thought since my mom was looking to change out her toilets, I would refer them to her. What a mistake I made.

The appointment was initially scheduled for Tuesday from 8-9. At 11 a.m, nobody had shown up. Called and left a message and installer called to say he had no idea that he was supposed to be there at that time and that he could be there by 2. He then called back at about 1 and said that he couldn't do the work at all because he didn't have the tanks needed for the job and that he would have to reschedule. One entire day wasted.

The installer decided he could come out and install on Saturday. Made an appointment and he actually showed up this time during the time he had stated with the toilets in hand. After three hours, I thought that this ordeal was finally over.

Thursday, my mom calls me telling me there's water all over the floor in one of her bathrooms. I run over there, turn off the water, she gets off the phone with the installer who says it's totally normal for something to be loose and leak like that and he couldn't come out that day but that he would be by after 4 on Friday. Well, he couldn't make that appointment either so he called to say he would come out Saturday morning.

While I was there, I checked all of the toilets and noticed that the seats that were installed were the thinnest, cheapest seats I have ever seen. When I originally called to place the service order, I asked to have installed at her house the EXACT same toilets they had installed at my house just a year ago. Once I noticed that, I surely thought that there was a mistake and they would come out and replace the seats. Well, that's not what happened. After several messages, phone calls and many many days filled with frustrations, owner calls back and says I had requested the cheapest possible seats to be installed and if she wanted the same seats it would cost $45 per seat! Which would add up to an additional $135.

At the time I was requesting quotes for this work, Savage and Sons was higher by about $50 so I thought I would save her the money and go through Root-o-matic, boy what a mistake this was.

I was hoping the company would have tried to do whatever they could to fix the problems she has had but they have done absolutely nothing! All together, an entire Tuesday was lost, half of a Saturday, and an hour for a follow up to fix the problem on something that should have taken no more than 4 hours. And now she has to go buy seats since they took away her old seats which would have been way better than these plastic things she had installed.

Let me preface this review by saying that while I will never use this company again, they did make their mistakes right.  

Now, for a little more detail.  From start to finish, our experience with with Preferred Plumbing was about two months for only one needed fix: a new clean out, which wasn't discovered until 3/4 into the project.  In the course of the two months we had over ten people in our home, and three misdiagnoses.  We had spent (and were later refunded) over $2000.  We had two bathroom floors, including foundation, dug out requiring new flooring for pipes, only one which required repair and the whole was caused by their company on the original visit 4 week prior to digging up the bathroom.  We will also need carpet cleaning because not one of the employees in and out of our home put down drop clothes, took of their shoes or put on booties and our carpets are not severely stained.  Having said this, Frank did refund us all our money except 1/2 of the very first house call and the cost of replacing the clean out, which was what we needed.  So... all in all, I would say this: I was a terribly long, stressful and difficult time for us while we were without either our bathroom or shower and living in a mess with no real idea of what was going on with our plumbing.  But, they did make it right.  So, there's that.  

If you decide to use this company, make sure you FULLY understand what they are doing BEFORE they do it.  Know that all involved parties have clearly communicated with various employees are involved.  And DO NOT write a check if something feels weird or not right.  ASK QUESTIONS.

I do appreciate that the company refunded our money... it was a long, messy two months of our life that I am SO glad are over!

Friendly plumbing replaced our water heater and it was overall a good experience! We got a new tank and had our new home come up to code. They were able to do a consultation same day, and then they had someone able to replace the heater the next day. It did take a really long time to replace, like 6 hours at least maybe 7, which we were surprised by but they did a thorough job so that's what matters!

Calling was a bit of a pain and we did feel like we had to call to figure anything out, instead of being called with the information we were waiting for, so that was kinda a bummer.

All in all, we have hot water again!:)

Josh is great!  He returned my call on a Sunday and fit me into his very busy schedule on a Monday.  He repaired my hot water heater so I had hot water again!  He was professional, personable and communicated with me during the day so I knew when he would be arriving.  I highly recommend him and will use his company again.

Unbelievable pricing, for replacing 2) 31 year old furnaces in my duplex.  They arrived when they said they would, they completed a very good installation, and cleaned up all in one day.  I highly recommend these folks for any plumbing or furnace installation.  They were about 1/2 of any other bids I got.  Couldn't be happier with them!

I cant say enough about how great this company is, Saturday emergency,  water heater went out, Joe took my call and had his main man Jessy out to my house in an hour. Total professionalism and kind. These guys rock, thanks again guys !

This guy(owner) screwed me over!  Charged me $255 for a bath tub spout that came apart 2 weeks later. When I ask him to replaced it with the correct spout or give me my money back, he wanted to know why? I told him because the job was not done correctly then he hung up on me. There was no remorse from him or showed consideration. I wonder how many women he takes advantage of!

We used Reno Roto-Rooter for our kitchen remodel and were extremely impressed with the level of service. Not only were they able to fit us in quickly so that we could have running water as soon as the contractors had finished, but the plumber was very friendly (and respectful of our home, making sure not to get our new floors dirty). What I was especially impressed with was the level of communication. We're first-time home owners and he explained everything he was doing to that we fully understood the plumbing in our new kitchen and how everything worked. I'd definitely recommend them to friends and family. A+ service.

I was very happy with their service. I needed to have a water heater replaced. They were prompt, courteous, and quick. The installation was carefully done and everything is working as it should. Price was in line with other places we called. I'll use them again. Happy to have found a trustworthy plumber!