Best Drywall Installation in Reno NV

I called this company after reading the glowing reviews here on Yelp. Angel Garcia, the owner, called me back soon thereafter. He sounded friendly and professional, so I asked him to come to my home for an estimate. Angel explained that he and his wife do a deep clean the first time they clean a new client's home, which takes much longer than a regular cleaning. We agreed on a price for the initial cleaning and subsequent ones.

On the day of the initial cleaning, Angel and Juanita showed up around 10 a.m  as expected and got right to work. They finished 6 hours later and the house was immaculate. They even removed a patch of dried super-glue on a bathroom counter, which I'd been unable to do, and vacuumed the tops of curtains. My husband and I were very pleased. We hired Angel and Juanita to clean our home every 2 weeks.

John is very reliable. Very prompt in his communication. Very reasonable in his cost.

Totally disappointed.  Reached out 4 times through email and over the phone with no response.  Don't waste your time.  
Why is this company even on Yelp if they won't respond?