Best Lighting Repair in Raleigh NC

I cannot recommend these people to anyone. My whole experience with them just makes me feel like they are not trustworthy. I initially called them out to quote me a price on a new hot water heater because my hot water had some mineral deposits in it. The guy looked around and said he would send me a quote soon. The next day the hot water heater started leaking. Water was coming from my attic into the closet below and I was in trouble. This should have been my first warning to go with somebody else, as it is obvious to me that his poking around contributed to starting the leak. However, I called them and they sent someone out and did a same day quote and got to work right away. The job ran into some problems. They broke a pipe, cut a hole in a wall to repair it, and then covered it up with a plastic panel that looks pretty shoddy. They didn't finish the job and had to come back twice to get everything set up correctly. Even after all of that, they didn't replace the leaking pan that was under the hot water heater. That just seems like it should have been part of the work and feels neglectful. However, the most frustrating part is that they didn't provide me what was initially quoted and agreed upon to my satisfaction. We asked for the ability to adjust our hot water from our closet so we didn't have to go up to the attic to do so. They said they could do that, but then didn't. They also said we could adjust the water temperature over 120, but it doesn't go any higher. It's just not the product we were lead to believe we were getting, and that is very disappointing. Our water is lukewarm at best and our water pressure has taken a nosedive with this new heater.

Jason Hogg, the technician came out to my house on a Saturday to put in a shower/tub faucet. He had to cap off the pipes so he could come back to do the install on Monday. He scheduled the appointment and told me he would be back on Monday at 10am. I called Monday at 8am to ask for a detailed bill,  which by the way they do NOT provide. They told me I didn't have an appointment. Turns out someone didn't do their job I was not on the list. Long story short, no plumber ever came to fix my shower. Cody and Brandon the dispatchers did not follow-up with me to let me know they were late and may not be able to come. Finally at 5:15 I called them back again and was told no one would be coming. And they do NOT schedule a time for arrival for a service call.
The one star is for the amazing ladies who answer the phones!