Best Electric Installation Or Replacement in Raleigh NC

I don't usually write review but I will this time.  Friday, the day of the 2016 blizzard at 4:30 PM, our furnace went out.  I called M&S because I've seen their trucks everywhere.  The dispatcher told me that they would send someone that night, but that she couldn't confirm a time.  Less than 1 hour later we got the call that someone was on their way.  The person that was sent was a junior HVAC guy.  I understand that everyone needs training and the kid was polite and respectful, but did not know his business yet.  Once he thought he had it figured out he called his company to have someone sent out the next morning with the piece he thought was needed since they didn't carry this part in their trucks.  I was afraid that since the blizzard was predicted to come in Thursday night, their tech would not be able to get out to our home and we'd be stuck without electricity for the entire weekend.  HERE'S WHERE IT GETS GOOD!  
At 06:30 I received a call from Tom, he asked if he could start our way so he could get started before the snow fell.  I was thrilled!  Tom showed up by 07:00 and was a Senior Tech.  He definitely knew is business and found that the issue was not what the previous tech had thought at all.  We actually had a collapsed air exchange in our crawl space as well as a thermostat that had some programing issues. Tom fixed the thermostat and my husband and I fixed the crushed vent in the crawlspace.  Our heater has never worked so well.
I had also set up their free inspection for the plumbing and electric.  Kevin the electrician and Tucson the plumber came for the inspection the following Tuesday.  Both gentlemen were polite and respectful and both would be on my list to call if ever we needed their services.  
It's hard to find good customer service these days and that's just what we got from Michael and Sons.
I would have given 5 stars if the first tech would have been a bit more educated before he was sent out to diagnose a problem.