Best Ductless A/C Services in Raleigh NC

Our heat randomly stopped working at one of our rental properties so we reached out to Piedmont Metro for help! They had someone out the same day to not only diagnose but also fix the issue super quick! Very affordable & reliable! We'll definitely be using them again in the future!

I was very happy with the service that this company provided. It had to be one of the easiest jobs ever performed but the approach to the customer was perfect. I received a call 10 minutes before their arrival and they arrived 10 minutes later! I had some electrical issues which were described to me in detail leaving me with multiple suggestions on how to proceed. Nothing was forced and I didn't have a feeling that someone is trying to up-sell me on anything. I have to say that the price seemed little bit high for the type of job but it was my decision to move forward. I also have to mention that I was positively surprised when I saw protective footwear on the technician before he walked into my house- this should be the standard but unfortunately is not. I was provided with a quote showing all the issues with a price next to them with the ability for the job to be performed at the same moment. Overall this was a very good experience and I would recommend this company to anybody. I had my share of vendor experiences and this was the most pleasant thus far!

Jason Hogg, the technician came out to my house on a Saturday to put in a shower/tub faucet. He had to cap off the pipes so he could come back to do the install on Monday. He scheduled the appointment and told me he would be back on Monday at 10am. I called Monday at 8am to ask for a detailed bill,  which by the way they do NOT provide. They told me I didn't have an appointment. Turns out someone didn't do their job I was not on the list. Long story short, no plumber ever came to fix my shower. Cody and Brandon the dispatchers did not follow-up with me to let me know they were late and may not be able to come. Finally at 5:15 I called them back again and was told no one would be coming. And they do NOT schedule a time for arrival for a service call.
The one star is for the amazing ladies who answer the phones!