Best Water Heater Installation in Portland OR

We had a leaking hot water line in our crawl space, discovered by an A/C maintenance technician.  My husband didn't think it would require a lot of work, but didn't have the time to figure out what pieces he would need to fix it.  All the major plumbing places were booked out 5-12 days, and we were headed in vacation the next business day.

Curtis Leonard of Yore Place fit us in the same day, even offering to deliver the necessary part and explain how to do it ourselves to save money!  Such a nice guy.  I just had him do it for us (it was indeed a quick fix), and he said my husband could call him later with any questions.  The other available plumber wanted to charge an extra $100 crawl space fee, even though the crawl space is almost big enough to stand up (we live on a hill).  Curtis charged us less than half of that quote.  He will be my first call the next time we have any plumbing needs, emergency or otherwise!

Clogged drain line downstream from clothes washer (lint?). Fast response. Showed up on time. Tech very friendly and professional. He pulled rooter out multiple times to clear debris. Rack rate. Job well done.

I was a new customer, and the office support was very friendly on the phone and made scheduling a furnace repair very easy. Their system provides convenient notifications for estimated arrival time, along with a photo of the assigned technician and tracking capability. Our technician Don W was friendly and professional, and while our furnace first seemed to perform adequately, he took the time to thoroughly investigate when I explained more about how it wasn't working for us. He made the fix and cycled a few times to ensure the repair was complete, and it's continued running well for us. While we had not kept up with the recommended furnace maintenance schedule that could have prevented the issue, he was not judgmental and provided a helpful variety of service and equipment options we can consider going forward. He also took the time to answer other questions I had unrelated to the repair at hand. Their system's follow-up email with the diagnostic summary and quote attachments was excellent. Don's service was great, and I highly recommend Sky Heating & Air Conditioning!

I called them on Sunday (knowing they were closed, but I kept forgetting to call). They got back to me first thing Monday morning, and were here before noon. Roy was our plumber, and he was absolutely professional, friendly, and communicative. The previous homeowners had put tile in the bathroom, and poorly rigged the seal on the toilet with two flanges. Roy got it fixed in no time, and at a lower cost than I had anticipated, which was awesome. I would recommend this company to anyone.

Our kitchen sink faucet began leaking from multiple places which set off the water alarm in the sink base cabinet. Sean helped give us information on possible causes. He communicated fast and well with an estimate provided from pictures. The pricing was competitive and reasonable. The job is complete and our new faucet look and works great! Thanks!

We had a sewer line clog that's been on-and off for years (125-year-old house). Mr. Rooter - our long-time drain go-to service - diagnosed a very complex set of sewer and storm drain pipes, found our issue, and used 'pipe lining' to avoid removing a 100-year old tree. They also found a major root ball in the street sewer line and got the City of Portland out to correct a properly-installed city sewer line (tearing up the street et al). The entire team at Mr. Rooter Portland, from the front office to supervisor and dig crew, were fantastic, friendly, and made several trips to make sure all was completed perfectly. I recommend them highly for any drain/sewer work.

I hired Terry Massey to assist an elderly friend with some plumbing problems.  We had to wait a very long time (a month) for the appointment and then were bumped a day due to an emergency elsewhere which is why I give 4 stars.  However, once they came, they did a great job changing out 1962 plumbing to handle a new dishwasher, replaced the broken toilet and discovered a leak as they assisted draining the irrigation system.  All leaks are stopped, all plumbing tasks accomplished professionally, and I will definitely hire them in the future.  Getting the irrigation leak fixed before winter and before it noticeably affected her water bill was stellar.

From the moment our water heater leaked into our living room to when Sutherland installed a new one took only three days.

First, I contacted American Home Shield so they could honor our warranty. The only vendor they permitted us to use had hundreds of posted reviews about their shoddy workmanship and lack of professionalism. I asked for alternatives. They refused to oblige. So, I cancelled our coverage and came to Yelp looking for a trustworthy business. The volume of positive reviews here made Sutherland the winner.

Courtney, a very efficient dispatcher, put me in touch with the business owner, Ti. He explained that he prefers to talk directly to customers for maximum clarity before scheduling service. Despite it being well after hours, we talked for at least 15-20 minutes until all my questions were answered. I was impressed.

Luckiest of all, it was Sean who arrived to install our new water heater. He's the most helpful and kind tradesman we've ever worked with. After his coworker Jack helped him remove the old heater and install the new one, he had to complete the rest of the job on his own.

Once he finished the job the water wouldn't freely flow. Our house is old and our plumbing is rusty. That rust was blocking the water. We had no idea what to do next.

Sean gave us over two more hours of his time to clear out the blockages. This job wasn't part of the estimate and he was not obligated to do it. He did it anyway. And, when he was done, he did not add more hours to the bill. He charged us the same amount as the original estimate.

This is a long review (congratulations on making it this far) but I wanted to be thorough. Everything about this company is a breath of fresh air. These are people who take pride in what they do, and more importantly, care about their customers.

Choose them for any job you need with total confidence.

John was responsive to my issue and fixed it quickly and without any fuss. Will use him for future plumbing work.

Wanted to provide an additional review (to acknowledge first experience wasn't a fluke).  Professional, timely, courteous, informative, and TRUSTWORTHY!  With so much business out there to be had and honestly, not enough contractors/service companies .. so refreshing to see someone not take advantage.  This company and their service is top-notch.  Highly recommend to anyone.  Today, Chris Fry came out,  solved our plumbing issues, was timely, very informative .. just awesome all around!  Thanks Simpson Plumbing .. once again.  Oh by the way, they had two plumbers out and still came out next day .. scheduled from 11-1 and showed up at 11:15.

So we have a 1932 house with the original plumbing, and one of the original bathroom sinks leaked. Our previous plumber told us that it couldn't be fixed without ripping the bathroom apart, so for about 15 years we would just get it patched up but it would soon start leaking again, and so every couple of years we would have to get him out here for $150 a pop. We were going to do it again, but the plumber was getting ready to retire and didn't want the work, so a friend referred me to Burfitt. I texted him photos of the sink, he said we just needed a new faucet, knobs, and drainpipe, he ordered them for us without even coming over, then came over today with his assistant and fixed this and another problem. Good as new. We should have gotten him in years ago. And they said it couldn't be done!

Great service! Straightforward pricing and a willingness to give advice on maintainence and what should happen next. Brent was great!

Kevin did a great job! He responded within minutes of my request for a quote--he even suggested i call 3 other plumbers for quotes, which I did and he was right: his price was the same or less then all three I called. He was able to come out, confirm the quote and have a new hot water heater installed THAT DAY. I'm sure not all days are that open and we got lucky, but he was great and we are thankful! He answered all our questions thoroughly and brought our new hotwater heater up to code--where the old one wasn't as well as changed out the stand in sits on for a new metal one. I would definitely use him again!

Called them almost 24 hours ago and left a voicemail with 2 numbers. Never received a call back. Even tried to call again this morning and went straight to voicemail again. Probably do a great job as they were referred to me but doesn't really matter when you can't get a call back!

These folks are AWESOME with a big 'A'.  A frozen water line due to the 'Big Freeze' in PDX today.  And these folks (Jeremy) was there within one hour. Severe water was running down interior walls throughout multiple levels of the house and with only our son Christopher who is living in the PDX place.  They isolated and drained frozen water lines . Thanks so much that Chris was there and notified me as it could have been much more nasty and destructive. And thanks so much that I knew of this great plumbing company (Cornel's).   Jeremy from Cornel's Plumbing was incredibly competent and knowledgeable tracing down the busted water line and isolating it to prevent further damage.  Folks in HI (where I live most of the year) are not used to severe cold like this... of course, climate change is 'Fake News'  according to the Orange one...

I called Trident out and a tech named kyris showed up, he was professional, courteous, and explained everything thoroughly.  he gave me a bid  showing me exactly what needed to be done and I was a little skeptical at first but I agreed to the price as it was much lower than the other to companies in Salem that gave me bids. Kyris finished up the work and I was blown at how good he did! I will now use Trident Plumbing from now on.. 5 stars for the above and beyond work he did at his price. thank you

It works..

But...  There's always a but.  (TL:DR $850 for a job that should have been $225-375!)

I had Malmedal come out to my home to install a whole house water filtration system that I had already purchased from Home Depot. I knew after reading instructions that the piping was beyond my expertise to complete without leaking everywhere or breaking an expensive filter.

Malmedal was the plumber who put my new home's pipes in during construction approx 3 mos ago and I was referred by the builder.  They arrived on time scheduled, +1 star.

They got promptly to work reading the materials they needed even though the list of materials it was provided during the appointment, just was never forwarded to the person doing the work. I asked how much it would be, he mentioned, oh it might be around $450. (which is high ballpark for what I saw online) He had to go to the hardware store (probably charged time for this) to get simple tools that were probably also charged to me and that I had literally on a shelf sitting there already, (stud finder).

The piping got put in. I asked why It couldn't be done like example photos I saw, and he explained that those are copper this is Pex and requires to be cut at X to be under warranty  I'm not sure what that was but fine, ok.  Anyway, it looks wierd, and half the wall has pipes running across it.

Everything works, it looks fine, works fine, tastes great.

Now the Bill comes.  $850!!?!  Are you Serious?  IDK what in their right mind they have for billing $100 more I got from a different plumber that did my last house which even provided the filter.   You would think I would have saved $500 by providing the actual unit.

Everywhere I read, the labor and parts would be $375 high end for 2.5hr and parts which is why I said Ok when originally said $450.  I did not get an itemized receipt that broke down what was what, so Idk what I was actually billed anyway.

Not happy, beyond the fact that the thing works.

We live in the coastal mountains and I contacted 9 plumbing companies before finding NW Plumbing Services.
Our job was not an emergency but did not have to wait a long time for an appointment.
Everything about this company was efficient and easy. Cody even let me make a video of him showing how to connect and use the new generator.
This will be my go-to company for any plumbing issues and I highly recommend them.
Diane Z.

Travis serviced us today. He was prompt and worked very fast. Installed a new under-sink garbage disposal which worked perfectly, and additionally replaced some of the old bendy pipes under the sink with straight ones. It drains much better now. It was 200 even for parts and labor, but he didn't break down the price any further than that. It seems reasonable enough? I don't know the average price for garbage disposal replacement.

Knowledge is indeed a pathway to freedom. You know the adage - give a person a fish and feed them for a day, teach a person to fish . . . Okay, okay, enough with the pseudo-philosophical start to this review. In all honesty, here is the deal - Roto-Rooter . . . is . . . amazing.

We'd been having a sort of sluggish drain issue in our master bathroom for weeks. In an attempt to solve the problem, I had already had a plumber out - to no avail. Everything was customer-focused, from the moment I logged into their website, to the confirmation phone call from the dispatcher, to the friendly and incredibly kind technician.

Eric C., the Roto-Rooter technician, showed up at our house early. He waited patiently in his service vehicle while I hurried home from picking up our daughter from school and then politely told me what a goofball I was. No, he did no such thing. Instead, he walked me through the steps to rectify the problem on my own and taught me the measures to prevent the issue from recurring. He was thoughtful, courteous, and ever-patient with my ineptness around tools. Oh, and the pièce de résistance - he didn't charge me anything. Wow! Talk about genuinely customer-focused services.

I will never, ever go to another plumber again. I am entirely sold on Roto-Rooter and can't speak highly enough for Eric and the kindness he showed. Do yourself and your house a favor - call Roto-Rooter before you try any other plumbing group. You will not be sorry.