Best System Maintenance in Portland OR

I cant say enough good things about Jacob and his company.  Smart, real, thorough, honest, responsive.     Kind.  Funny.  Loves dogs

My husband and I highly recommend Sutherland Plumbing. They were prompt, professional, and highly skilled. Within 20 minutes Ti Sutherland and John found the issue. They explained exactly what needed to done, the cost, and how long it would take. Every time they came into our house they put on protective booties and they cleaned up after themselves when the job was completed. They were fantastic!!

I always always use these guys. Except recently, I almost cheated on them with somebody else and I feel horrible about it. Ultimately, I came back to these guys to get the job done. I don't know what I was thinking even considering somebody else.

This was the first time I had worked with their guy named Justin. He is top notch, just like everybody else they have. In particular, Justin's emotional intelligence in terms of explaining the job was fantastic.  You know, plumbing jobs can sometimes induce sticker shock, but he was able to keep me level headed.  With that said, their estimate turned out to be in line, and even better, than the other estimates I received.  

There's just simply nobody else I'm gonna call going forward whenever I need plumbing done. Being able to trust these guys just puts my wife at ease.

I needed a quick repair to a rental shower where a tenant fell and broke the water line behind the wall. I called All Pro and they were able to send Art out that afternoon. He was able to get to the back of the shower through a bathroom cabinet and fix the break in just over an hour. Art was thorough, kept the work area clean and was actually able to glue the cabinet board back in place following completion. I felt that their pricing was more than reasonable too. Art has been in the business for a long time and did exceptional work. I highly recommend All Pro Plumbing Services!!

Tod was super nice. He is very responsive and punctual too! He was able to fix our closet door that had been driving us crazy for a long time in an hour. He was even nice enough to go get the parts to fix it. I will definitely be calling him again. : )

Kelly

I could NOT be happier with the service I have received this far from Apollo Drain! I needed to have some pipes scoped before buying new toilets so I called Apollo based on their excellent reviews. I spoke with Abby who was awesome and provided excellent service setting up my account. She was wonderfully kind, professional, knowledgeable, and patiently answered every question I had. The techs were scheduled to come out two days after the phone call (wow so fast!) at 8am.

The techs arrived promptly this morning wearing appropriate PPE and we incredibly professional and kind. They answered all of my questions before they began working, made sure I was aware of the expected cost, and then started working. When they finished scoping they showed me where they scoped, and informed me a film would be provided with my invoice. We were wrapping up when the tech mentioned that, since we are getting new toilets, Apollo could order and install the toilets for me. I was pleasantly surprised they could offer so many services so I asked to have a rep follow up with me with a bid. I'm expecting a call from them today or tomorrow and I received my finalized paperwork and invoice within an hour of the techs leaving.

All around it was such a pleasant experience and I will be recommending Apollo to anyone who asks.

Tree roots grew into our sewer pipe and caused some flooding into my house. After completing the inside project, it was time to finish by fixing the pipe. We got 3 quotes and chose the most reasonable one. But above even that, we were very impressed by Rob's straight forward get it done attitude!! No bells and whistles, just honesty, integrity, and follow through! Project was completed today and we are so impressed with the result and their diligence. It was a bit more complicated than originally thought so they had to return the next day with shoring to stabilize the mud/dirt. They also had to go deeper than anticipated. They replaced the pipe and captured video showing clear lines. Rob stood by his quote even with the unexpected and we cannot recommend them enough!

I set up an appointment to have septic pumped.  They gave me the option for a riser, which I ultimately decided to do.  They dug up the yard to get to the septic tank, but the incoming water line placement prevented them from adding the riser.  They told me I needed to get the water line moved out of the way, so I had a plumber put in an extension to move the water line out of the way of the riser.  They came back, and said they didn't like the fitting the plumber used, and refused to fill it.  I was told that I needed another fitting, and when I asked 'What do you need to see there,' the only answer was, 'Not that fitting.' It took several weeks to get them to come out and fix the riser, which was not level, and to fill the hole.  Although I offered to take responsibility for the water line if it failed, they wanted a letter from my contractor.  Apparently my authority as a home owner was not enough.  Ultimately, they filled in the hole, but demolished the sod during this process.  They left a bunch of rocks all over the yard, including under a Japanese maple, that I couldn't see, so when mowing ruined the blades on my new mower.  Would not recommend these guys.

Don was on time and did a great job. I would highly recommend Air Stars and particularly Don Hublitz!!

I can not say enough good things about this company. Everyone you deal with is so nice, helpful and professional. I hired them to re-pipe my house and to do the plumbing for a bathroom remodel. I never felt like they were trying to up sell me or take advantage of my lack of knowledge of anything plumbing. They are a family run company that just wants to do good for their customers. I had no idea where my shut off valve inside my house was. When Mario came out to give me a free quote to repipe my house he searched everywhere for it. He even climbed down in my crawl space to look for it. The other companies that came out didn't even care or try. Seeing that they are willing to go above and beyond for a free quote made me realize they were the company for me.

The service performed was satisfactory and the plumbers were kind and professional during the repair or 2 broken pipes. I asked for a quote for a complete pipe replacement throughout the house, and the quote was competitive, but inaccurate. It included items that we did not have. 1 bar sink that doesn't exist; 4 lavatory sinks, we have 2; 3 toilets, we have only 2, and a utility sink that again doesn't exist in our home. Yes I showed him where everything was. Nice service for an emergency repair that was really stressful for us, but I don't think we would like to use them for anything else with this level of accuracy on the quote.

Great experience with Green Box; will be hiring them for other projects. Bob was fun to work with, super professional and low-key, and had plans B & C(and probably D and E) for an annoying problem we had. (Plan A worked, fortunately.) Easy to schedule and do business w/, and great to work w/.

We have a sewage pump in our basement, which failed us mid-day on a Saturday. This left the basement occupant unable to use any sink or the toilet.  I went to Yelp to find a plumber. There was only one response over the weekend, from a company we didn't use. Monday Central Air Heating, Cooling & Plumbing contacted us. Their plumber came out in late morning, made a run for parts, came back and installed the pump. To that point everything was fine. Everything would be better than fine by the end of this review. Please continue reading. When it came time to test the pump the plumber found out the hard way that a coupler was loose, and he told me that he forgot to torque down the bolts. That caused grey water from the sewage pump to spray about the area. Unfortunately for the plumber, he took the brunt of the spray, which saved our food pantry almost completely. My wife, son and I spent quite a bit of time finding and cleaning what needed. I asked the plumber if there was anything his company could do to make up for the honest accident, and he talked with his boss about it. I spoke with the manager today, stating that nothing of value got permanently damaged, and I asked for a specific amount of money off the price for our inconvenience. To my surprise, the manager pretty much double what I'd asked for.

Some things went incredibly well here. 1, it's VERY obvious that Central Air Heating, Cooling & Plumbing stands behind their work, and that's my biggest concern when hiring a contractor. This company aced the test. 2, The plumber himself had the integrity to say that he overlooked tightening the bolts. He even put that on a report to his boss. Integrity test aced. 3, The work itself turned out great. 4, They came out on the first business day after the pump failed.

Had their tech Vance come over to diagnose and repair a few issues with my Home Comfort Zones system. He was on time and fantastic. Came with booties and a few Milk Bones for my dog. New his stuff and fixed several problems and found a way to discount some of the parts I needed. Very professional, courteous and competent.

On my way to work I watched a PMC company truck blow two red lights, two crosswalks with people waiting, and fly down MLK going 40-45. If their work demonstrates the same care and respect for the law as their driving, I wouldn't touch these guys if they were the last contractor in town.

My HOA, CMI, recommends D & F Plumbing as a contractor therefore we called them when we noticed water damage on our floor.

They returned our call quickly and notified us of their $99 dispatch fee that will go towards our bill if we were to finish whatever work needed to be done with them

After Stephen arrived and ruled out the obvious answers (leaking washer and dryer, leaking pipe from the shower), he wanted to do further investigating which included opening our wall. We agreed that was necessary and he proceeded. After spending 1.5 hours at our home, he wrote a bill for $395. Their website tells a story of up front pricing, but this is not the case. It took several phone calls and conversations with Randy to get reimbursed for the charge that was never discussed. He went on to explain that Stephen is a trustworthy, older man who does the job right. I suppose that means because I'm a young woman, I must be giving false information?

Randy credited my account for the overage and told me, the company (D & F) is done with us and don't call for future servicing.

Something to note, they work with a lot of the CMI run properties in the area and generally (according to Stephen and Randy) if they open a wall, CMI foots the bill. I wonder how many bills go directly to CMI overcharged without their knowledge. Our HOA fees goes up, D & F gets more money, no questions asked. Sounds ideal for one of the parties in this situation.

We have dealt with Lonnie at Perfect Climate for years. It turns out our 15 year old Lenox furnace needed to be replaced so I called the number listed on Google and Wolcott answered. Turns out Lonnie sold the business but is still working for Wolcott. The gave me a price that was exactly half of what Roth quoted. Roth did the original furnace at this house so I logically called them. The new 96% efficient Lenox was installed two days ago. Todd and James did the install. Very nice guys, professional and they did a good job. While they were here we had the AC replaced too. The heat wave just started here in West Linn and it works great. Thanks for a good job and a price that is half of what Roth quoted for exactly the same model.