Best System Maintenance in Portland OR

I'm writing this on the morning after Jacob worked on my sprinkler system, so that may bias my review, but cannot speak higher of him and his business.

After getting scammed for way too much money by another sprinkler service company, I called Jacob on a Monday afternoon in peak sprinkler repair season (early spring, as most folks are getting their systems up and running), and he was at my house first thing on Wednesday morning.

He spent about an hour and a half working through my system, fixing a sprinkler head and moving a few others. The cost of the job was extremely reasonable, and he couldn't have been more friendly or professional. Cannot recommend any higher.

Second time experiencing Sutherland Plumbing's excellent customer service from start to finish!  Communication from Courtney establishing the scope of work, along with appointment details right down to the person that would be coming was all very friendly, courteous, and timely.  Owner Ti's involvement in reviewing what was needed, visiting my home and doing a thorough walk thru to establish a work plan, consultation and overseeing the crew along with direct communication was reassuring and very helpful.  Finally, Cameron and Jack's professional workmanship above and beyond expectations was a pleasure to watch and now experiencing the final product after completion of their work. I could not be more pleased with the whole experience!

I always always use these guys. Except recently, I almost cheated on them with somebody else and I feel horrible about it. Ultimately, I came back to these guys to get the job done. I don't know what I was thinking even considering somebody else.

This was the first time I had worked with their guy named Justin. He is top notch, just like everybody else they have. In particular, Justin's emotional intelligence in terms of explaining the job was fantastic.  You know, plumbing jobs can sometimes induce sticker shock, but he was able to keep me level headed.  With that said, their estimate turned out to be in line, and even better, than the other estimates I received.  

There's just simply nobody else I'm gonna call going forward whenever I need plumbing done. Being able to trust these guys just puts my wife at ease.

Im so happy to have found a company who actually looked for the problem rather than switch everything out and hope it worked.  He came, inspected the problem and resolved it.  Im very happy with the service and recommend them to others.  We had a lot of run around (literally for three weeks) with other companies listed on yelp and these guys really came through.

Tod was super nice. He is very responsive and punctual too! He was able to fix our closet door that had been driving us crazy for a long time in an hour. He was even nice enough to go get the parts to fix it. I will definitely be calling him again. : )

Kelly

There current radio ad for new employees is very misleading!
They are like a lot of other companies and try to up sale you instead of fix the problem! We needed the igniter fixed on our furnace and when the technician showed up and begin to look at the furnace another technician showed up and tried to tell me we needed a new furnace before the first technician had even tried to fix the problem! Very unprofessional and high pressure!
Once he had given me a way overpriced quote and I told him to leave the first technician did clean the igniter and got the furnace working but did not do a full service and clean the system but charged me way more than I was quoted and didn't even do all the work he charged us for!
I would definitely use another company!
This work was done in November and I complained  but never got a response or call back!
I just heard there raido ad that say the complete opposite of how they operate and how they aren't like other companies and try to sell you something instead of fixing the problem! Such a lie!

Axiom is a great excavator with a full team to meet your needs.   They were prompt professional and had a fair price.   Their office team was also easy to work with quickly providing paperwork I needed.  Highly recommeded

Were here exactly when they said when I contacted them this morning about a clogged and overflowing downspout.  Did a quick and professional job and even ran the jet a bit down the rain drain that runs out to the street to make sure no problems there.  Am very pleased and will recommend West Side Drain to anyone who needs this type of service!

Chris was quick to respond to my request. I was even able to schedule a same day appointment during his peak season.

Had our residential sewer line scoped and found it needed to be replaced along with our water line.  The Cornel's Plumbing crew were highly professional, courteous and informative of every aspect of this large project.  They communicated frequently and were ready to answer any concern or questions we had.  They stayed true to the schedule presented to us from the beginning.

They were on time an cleared a partial. However in their video they mentioned extra work that should be done after I already had my septic tank inspected and they told me everything is in great working order. I'm trying to close on my house now and the buyer wants me to have extra work done because the employee keeps saying the baffle needs to be replaced. If you're  not giving me warranty, then just tell me you completed the work that was asked of you. I can't help but feel that they were looking to add extra work to get paid for, when the work wasn't necessary.

Very responsive.  I needed an outlet replaced that had sparks coming out of it.  They did an excellent job at a fair price

I love saving money.  I'm sure most people do...but when a company quotes an HVAC system ON THE SPOT without doing any calculations other than counting the number of vents we have (which he actually MISCOUNTED!!) for around a third of the price of every other company, with no breakdown of anything other than a new heat pump... I don't know, they seem awfully fishy.

Then we tried to follow up to ask detailed questions and never heard back from them!  Well, eventually we spoke to someone who said Oh the guy who came out was just a salesman, we'll put you in touch with a tech.  Waited, waited, still never heard from a tech.  No questions could ever be answered.

Over a week later, I finally received a call back from the salesman.  He gave me a long story about being in urgent care and on an IV. I'm going to sound pretty insensitive by saying this, but that doesn't really explain why no one else in the company could take over for his clients.  If he truly was in a bad situation, his company would know about it and would still function without him.  Again, sorry for sounding like a jerk, but it's true.

By that point we'd already moved on.  But I wouldn't recommend Central Air Inc based on the lack of knowledge clearly shown in our first meeting.

Roth has done lots of good work for us over the years. Recently, called to have them come out for an estimate on an electrical installation and was told that it would cost $75.  That's $75 just for the bid - none of which would be applied toward the work itself.  Apparently, Roth now wants you to pay for the privilege of giving them work.  Thank goodness they've got plenty of competition.

These guys saved the day and we're honest and helpful. The cold snap froze our hot water pipes. They came quickly and insulated the pipes. Well, that wasn't enough we found out because the next day the pipes froze again. PMC sent another technician (Eric who is awesome) who smartly proposed the correct and final solution to put heat tape on the pipe. I was concerned that PMC would charge me for 2 visits but they didn't. Nick the manager proposed a reasonable billing solution. Thank you Ben, Eric and Nick for your efforts!

We were told the charge would be $1,000 for 90 minutes of work to snake a drain for a shower that had grey water bubbling up. (After peeling my jaw off the floor, the tech magnanimously offered a 10% discount.) We were in a jam with in-laws coming, so we paid it. Now this morning my in-laws take their first shower and it's more like a bath than a shower (poop water coming up and nothing going down). My wife called D&F to have them back, and they said the work is NOT GUARANTEED. Apparently we were supposed to pay $1,500 to also get a sewer scope if we wanted a guarantee. That's outrageous in all circumstances, but particularly because no one explained the work was not guaranteed otherwise.

DON'T use their services! They overcharged me, sent me the wrong bill, left me with a gas leak, and then tried to have me fix it on my own. Absolutely terrible service all around.