Best Septic System Maintenance in Portland OR

Where to begin?

We close today, we called Axiom on Wednesday three weeks ago, they scheduled us for the following Monday. They got here and found that our sewer was a nonconforming sewer line that would need to be replaced. At every step of this project, someone at Axiom explained what they were looking for, why, and what it meant. We were also given the tools to contact the city to verify this was an issue and not Axiom upselling.

Needless to say, this freaked us out, we wanted to close today and the issues with our sewer only delayed the work by a week, that was for permits. What I appreciated most about Axiom's work isn't the work itself, I will never see it really and I trust the sewer will work and I have no idea what to look for, it looked like a pipe and the water leaves the house. What they did is patiently take calls, sometimes multiple calls a day, of us, freaking out because we had like 10 days to close. They acted as and became part of the team selling our house, they worked like it was their house they were trying to close on.

The price was more than fair, the work was quick and quality. We had such a weird series of things working against us: a nonconforming sewer line we didn't know about, they had about 28 inches to work with to dig 11 feet down, a neighbor who is kind but didn't really want their yard disrupted and they made it work and, they even reseeded my crappy lawn where they dug, the yard, the sidewalk and the street all look great and good as new.

I hope I never, ever have to get sewer work done again, ever. If I do, if anyone ever asks for advice about sewer repair, I will only recommend Axiom - they looked out for us, hustled to get the work done to save our closing date and the crew that was here was so kind, professional, and also acted as therapists, cheerleaders and just all-round good people to have do work.

Seriously, if you need work done, this is the company that will work with and for you.

I set up an appointment to have septic pumped.  They gave me the option for a riser, which I ultimately decided to do.  They dug up the yard to get to the septic tank, but the incoming water line placement prevented them from adding the riser.  They told me I needed to get the water line moved out of the way, so I had a plumber put in an extension to move the water line out of the way of the riser.  They came back, and said they didn't like the fitting the plumber used, and refused to fill it.  I was told that I needed another fitting, and when I asked 'What do you need to see there,' the only answer was, 'Not that fitting.' It took several weeks to get them to come out and fix the riser, which was not level, and to fill the hole.  Although I offered to take responsibility for the water line if it failed, they wanted a letter from my contractor.  Apparently my authority as a home owner was not enough.  Ultimately, they filled in the hole, but demolished the sod during this process.  They left a bunch of rocks all over the yard, including under a Japanese maple, that I couldn't see, so when mowing ruined the blades on my new mower.  Would not recommend these guys.

Very happy with our recent a/c installation experience with Roth! From start to finish, the process was quick and well-managed. On the day of installation, the crew was on-time, professional, and efficient. The lead crewman was very communicative, polite, and answered my questions throughout the day. Overall, we are very pleased with our decision to use Roth and would certainly recommend them to others looking for similar services.

No stars, if allowed, but unfortunately, to post the review, I have to give them an undeserved star. They sent out someone who couldn't diagnose our problem, and he stayed about twenty minutes. They billed us for a truck charge ($60) and an hour and a quarter technician time, parking (he could have parked in the loading zone), and said our unit was incorrectly installed. The technician also said that the PMC plumbing team would follow up. No follow up. Turns out, after hiring another company, because of the aforementioned lack of follow up, our condensation pump was bad and indeed the unit had been installed correctly. The pump was quickly replaced and all was fixed to our satisfaction BY ANOTHER COMPANY. And still, they billed us on our credit card also telling us today, that they were sending another bill for another $12 or so because they didn't bill us enough in the first place. Very disappointed with the lack of service and professionalism displayed by this company.

I can't say enough good about this company. I hired them for both plumbing and Hvac, for a manufactured home I purchased for my 84 yr. old mom. The pre purchase home inspection found some deficiencies that we needed to repair. Phil (plumber) and Matt (Hvac) were the D&F technicians who did those repairs. They did a thorough job and spent as much time as it took to be sure the work was completed correctly. I live out of state and couldn't be there for the work, but they were great at communicating with calls, pics, emails, and texts. They also made it as easy as possible on mom. They were friendly and treated her with the utmost respect . She said it was like having family there to help her. Thank you so much Phil, Matt, and D&F!