Best Pipe Repair in Portland OR

Curtis came out in the rain to replace our broken outdoor faucet.  He arrived on time, provided fast service and his prices are reasonable.  He really knows his stuff; he's friendly and professional.  Definitely would recommend him and hire him again for our plumbing needs..

Louis was the only plumber who would come out the same day to fix our problem. He was fast and professional and did a great job!

I have an 11 unit apartment building located in SW Portland (near the downtown area).  It was built around 1910.  I was having problems with debris in the old water pipes collecting and clogging faucets and shower heads resulting is very low water pressure.  So I contacted Repipe Specialists.  I met with Jon from Repipe and gave him a tour of the building.  He wrote up an estimate and we scheduled the work to begin in December.  Since this was a large job it was scheduled to complete in two weeks.  The workers arrived every day around 8:00 AM as scheduled.  They managed to run all the pex throughout the building before connecting the new pex to the water line.  This meant the tenants only had to deal with water shut off for two days (water was always turned on at the end of the day).  The plumbers were very good at showing me some of the difficult areas where they had to use some clever work arounds.  The work completed two days early and the tenants are very happy with the results as am I.

Very satisfied with Sky Heating. Charlie came out to look at my ancient, 23 year old furnace and discuss options. Answered all my questions and after talking with him I decided to go with Sky Heating. He made the sale. Eric came out to replace the furnace and Thermostat and proved to me I had made the right choice. Would recommend them in a heart beat.  

Arie P.

Tri County Plumbing is the best plumbing company -- anywhere.  From the moment you talk with Tina, who does the scheduling, to having Roy come and take care of whatever plumbing emergency you're having, it's impeccable service.  I recommend them to everyone I know who is needing a plumber.

Superb customer service. Superb work craftsmanship. Superb business owner. Sean sets the industry standard for others to emulate.

Let me explain why i gave this a 2 stars...I had an issue with my washer not draining properly and backing up.  Jeremy the tech showed up very professional and diagnosed the problem right away.  I had all faith that he knew what it took to fix the problem.  After flushing the lines and clearing the problem he was on his way.  I did a few loads of laundry and everything  was going great!  Then that night I went to get in the shower and my bathtub immediately was backing up.  It was working fine that morning before he showed up to fix the other issue.  So he fixed one problem and created another.  I called the next morning to let Mr. Rooter know of the issue and they had no problem sending Jeremy back out to check on the new problem. Jeremy told me immediately that is just a coincidence and timing of the clog.  That what he did the day before had nothing to do with it. But for 300 more dollars he can fix my tub issue.  This is after it already cost me 519 dollars for my other issue. I let Jeremy know I would not be using his service. I would fix it on my own.  I fixed the issue with a bottle of Draino for less then 15 dollars.  Again no reflection on Jeremy but I suggest Jeremy you get a new job. Jeremy am sure your hands are tied when you came back out to fix the issue to charge me again.  But Mr. Rooter you certainly missed a excellent opportunity for excellent Customer service.  I would recommended Jeremy but not the company he works for.  Then to boot I got a call that evening from Brooke who wanted to know if I still needed their service.  Seriously! that call put me over the edge...Still looking for my money!  Your company was recommended to me by my realtor friends.  They will hear about his and I would not recommend this company.  Sorry Jeremy...you were great!  But your company should honestly take some of my money and invest in Customer service training. As I was typing this I got another message from Zoe this time saying Jeremy wrote up an estimate and did I still need his service......these guys are unbelievable

Update: I recommended Terry to a good friend who had been given estimates in the thousands of dollars to re-plumb the entirety of her new rental property to fix water pressure issues, and Terry did it for $150 by identifying one very obvious thing that the other plumbers had all overlooked.

This is why you hire Terry.

Excellent service from John from Sutherland Plumbing. He came the day to give us a quote promptly and showed up on time.  The day of the service, he and his colleague came out and completed the job in a timely manner. Both were quite professional and super nice. They did a great job. I was even 30 minutes late to meet them because there was some miscommunication. I felt terrible but they were super cool about it.  

I called Sutherland and another company a few weeks back to get valves in our spare shower replaced. I left a voicemail with both places and Sutherland texted me back shortly (maybe within a half our). At first, I thought it was a bit weird but it worked out quite nicely, after all I am a texter. The other place never bother to call back which is common now a days since the service industry is so busy. Though they didn't end up replacing the valves in the hot / cold water knobs, they were too old (we have a 20's home), they ended up replacing the entire system which was a bit gaudy since we didn't want to redo tiling yet. They were able to find a system to suit our needs and saved us some money. They also recommended that we update our hot water heater since it was from the 80s and it's only a 40 gallon one. They offered us $250 off of the install if we wanted to go through with it. We didn't end up doing that but all in all, Sutherland was very courteous and professional.

3 weeks after the service, John called us up and followed up to check in to be sure we were happy with the update.  I would highly recommend them again and I will for sure use them again if we need some plumbing done.

Echoing other positive reviews regarding the professional and personable qualities of Keith is easy to do. I'll add thorough, thoughtful, and considerate to his qualities. I fix leaks of a different sort, and am aware of how upsetting these sorts of things are. Keith is as patient and capable at his chosen professional as you could hope for. You have a leak, call Keith right away.

We called Fusion Plumbing to save us from every homeowner's worst nightmare: the water main broke and it was our responsibility to get it fixed! We got three different bids and John and Nick were the best of the bunch. They were respectful and good at walking us through what needed to be done and answering allll the questions. They got the work done on time and left the site super clean. And even though it was not a welcome or planned for expense, their price was very fair.

Dave was awesome. He did a fantastic and thorough job, including clean up. The only downside is that it was a bit challenging to get on his calendar (the guy is super busy), but it's worth the wait. He really is skillful and takes his work seriously.

Kent made two trips to get our spare shower fixed.  He did a great job by finding the problem.  He was on time the first visit and early the second (having to do two trips was not his fault, by the way!)  He was very kind and courteous, and let me watch out of my own curiosity ... putting up with all my questions.  Calling for an appointment is easy.  That they sent Kent was our bonus!

William, the technician they sent to my house to connect all our under sink plumbing after we removed our sink to re-do our counters was the rudest, grouchiest man! I had called before scheduling the appointment to get an estimate (which turned out to be way more than everywhere else). Unknown to me at the time, they charge based on the job rather than by the hour like most plumbers. Other plumbers were about $85/hr and the job ended up taking 1.5hrs to complete, but I was charged $337 (nearly 4 hours worth of time). When I tested the dishwasher and water filter, neither had water going to them. When I pointed it out, he rudely told me that he had connected the pipes he was supposed to, and if the water was turned off it was not his job to turn it back on. Umm... I think as a plumber that is precisely your job! I would assume when hiring someone to connect your pipes, that testing them to make sure they work is part of the process... One of the pipes was leaking (which it hadn't been before) yet instead of admitting faulty reconnection as I'm inclined to believe, he insisted I needed a new pipe and charged another $99 on top of my already exorbitant rate. He was EXTREMELY RUDE the entire time. The friendliest thing he did was after I gave im my credit card to pay, he told me I would have been better off buying a new garbage disposal, new pipes and doing it all myself for how much I paid him...yeahhh... thanks...

Great service! Straightforward pricing and a willingness to give advice on maintainence and what should happen next. Brent was great!

Danaya did an great job on our project with our toilet. He was great on the phone and came out very quickly. He arrived on time and was extremely nice and great at explaining things. He was even willing to do some extra work we didn't talk about beforehand. I will definitely use him again in the future.

Ryan was on time, friendly, focused, thorough and patient in his investigation of a few different leaks. He promptly and efficiently corrected the issues showing and educating us about what was wrong and how it was fixed along the way.

Travis serviced us today. He was prompt and worked very fast. Installed a new under-sink garbage disposal which worked perfectly, and additionally replaced some of the old bendy pipes under the sink with straight ones. It drains much better now. It was 200 even for parts and labor, but he didn't break down the price any further than that. It seems reasonable enough? I don't know the average price for garbage disposal replacement.

I called River City to repair my septic system in Tillamook. After a very rainy January, my shower and toilet were backing up due to too much water in the drainfields. Chad with River City recommended proceeding on a time and materials basis, since the location is a ways out of Portland - he could diagnose the problem and repair in one fell swoop over 2-3 days. River City required a 5000 credit card hold prior to proceeding, and in looking over the rates list I signed, I didn't expect the bill to be much more than that.

Fast forward 3 months: the shower and toilet is backing up again much worse: sewage including feces in the shower. My entire yard is a swampy mess with up to 14 of standing water in many places, including behind the house where they created a sort of pit through their excavation where surface water can't flow out of. Water is visibly infiltrating into my garage, and could be seeping into the lower level of my house as well which is at the same elevation. My underground rain drain pipe was crushed during construction. Every square inch of my yard was dug up and is too muddy to walk on, and there is Styrofoam poly aggregate (basically artificial gravel which looks like packing peanuts) mixed in with the soil all over the yard. My renters, who have 2 dogs, have not been able to use the yard since January.

The price tag for this was $17,690.25.

The state of my property is much worse, and everything that was done to divert water needs to be redone likely exceeding that amount. I have hired a local contractor to excavate and replace the crushed rain drain and to clean up the poly aggregate. I hired another septic company to siphon the standing water behind the house that is not draining, and drain excess water from my holding tank. I am getting a bid this week for a landscape architect to remove and replace a defunct ground water interceptor - this is basically a French Drain to divert excess ground water that was getting into the septic system. The system River City used has a perforated drain pipe that comes bundled with Styrofoam poly aggregate, wrapped in a geo fabric to provide drainage, rather than the traditional gravel-based drainage systems - supposedly it is a proven system that costs less and is fast to install, if installed correctly. Somehow many of these bundles burst all along the trench line, spewing chunks of Styrofoam all over the yard. From what my contractor observed, the pipes are not even connected in places, and in some cases there is no pipe, just Styrofoam in torn fabric a hole with clay soil fusing to the Styrofoam pieces. In some areas the drain pipe is above the ground. The soil is on my property is mostly clay, and the usual precautions you would use with a soil that does not drain, like additional geo filter fabric, backfilling with a pervious soil etc. was not done. Additionally the grading done does not direct surface water away from the house, instead a low point was created behind the house where water is trapped and just ponds. Normally you would channel the water away from - rather than toward the foundation. The crew had 3 days with an excavator at 1200/day, and this was the result.

I had a phone conversation with the Chad and the office manager about the issues and the bill. I acknowledged that the the shower and toilet seemed to be draining and other maintenance to the septic lines were done, and I authorized a 5000 partial payment on my credit card. Chad agreed to return in April to fix some of the issues, and make some adjustments to the bill. Meanwhile I discovered that feces and toilet paper were piling up behind the house through a sewage line that had been broken during construction. River City repaired that broken pipe, but then I got an email from the contracts manager, Mick letting me know that Chad and the foreman were taken off the project, and all communications had to go through him. In trying to figure out how to remedy the problems, I asked Mick what products were used, placement of underground elements, whether my raindrains were altered or combined with this new drain line, and a conversation that was supposedly had with my neighbor to daylight the ground water onto his property. Mick would only reply by saying things like the amount owing currently is $13,175.25.  We can put you on a payment plan if you like.

At about 6 weeks after the invoice that I disputed was received, Mick filed a lien on my property (wrongly naming my neighbor as the owner initially - causing a great deal of anxiety) with the intent to foreclose if I didn't pay them in full, plus the 500 filing fee.

I hired a mediator so we could have a conversation and work things out, River City refused to mediate. Yesterday I received a letter from Mick demanding payment in 10 days, saying that their work was per industry standards and that their invoice was not overstated.

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Roto rooter came to my rescue on a Sunday afternoon after another rescue rooter service stood me up after 5 hours of waiting.  I got a response in a few minutes and a technician was on the way to my house within an hour of my service call!  I had called a couple of other plumbing services and they pretty much told me to call them back on Monday to get on their schedule.  This was a slightly urgent matter and I really didn't want to wait until my basement was flooded.

Jacob cleared my basement drain rather quickly and he was very polite and knowledgeable.  He was able to assess the problem and it was taken care of the first time.  

Roto rooter was a little pricey but for the speed of service especially on a weekend it was worth it to me.