Best Mold Removal in Portland OR
I had rotorooter come out to look at a plumbing issue. The gentlemen who came over were very nice. They told me rotorooter was competitive in their pricing. They fully took advantage of the situation. They were here for barely over an hour. They left a mess, including their spare piping all over the garage. They didn't even have the courtesy to replace the insulation or even replace the duct tape to hold the insulation together which they cut through. I was told by a few other companies I was fully taken advantage of. I complained on the website and someone told me they would have the manager get in touch with me. He did, however he was rude and had no knowledge of the work that had been done. I gave him the invoice number and continuously told him what was done and exactly what had been written on my invoice. He kept saying they did work outside or to the garbage disposal and other things which had NEVER been done. I was charged $1140 to fix a hose bib and a toilet shut off valve. After speaking to the manager he told me they would credit me $75.00 and that was over a month ago... still no action has been taken on their part. He also didn't have much to say about the pricing that shouldn't have been charged for the extrememly minimal amount of work they did. I would advise anyone and everyone to STAY away from this company. They leave a mess, overcharge, and don't hold themselves accountable. Their also uncertain of their warranty, the manager told me two years however the employees and my paperwork state one year.
205 SE Spokane St, Ste 3226, Portland, OR 97202
Like some of the other reviews, they kept moving my appointment for fixing a small leak! Very, very frustrating. The plumber finally came on the 4th appointment (which was probably at least 2 - 2 1/2 weeks from the first one). Now, my rating of of the plumber, Tim, is a 5-star! He was very nice, respectful and knew his job. Got it done without any issues. So, would I call them again? Probably not. Would I call Tim directly, if I could, you bet! Now, I waiting to have their water restoration team come and check to see if I have any water damage issues. We will see how that goes.
1112 Daniels St, Ste 102-C, Vancouver, WA 98660