Best Emergency Services in Portland OR

Of the FIVE area plumbers I contacted about a small repair I needed, only two of them responded.  Of the two, only Curtis was willing to do that small of a job.  He showed up exactly when he promised to and wrapped it up in less than an hour.  If I ever have a larger job, I know who I am going to call.

I will definitely use these guys again! Tina was super helpful on the phone and came through for us when our pipes burst during the ice storm. Roy was awesome too! Very friendly, helpful and knowledgeable. Oh! And reasonable prices too Thank you Tri County Plumbing!

Dave showed up exactly on time and cleaned our blocked drain in about 15 mins. He helped us out on extremely short notice. Super nice person and very reasonable price considering the rush and excellent service. He even cleaned the gross sink sludge afterwards!

Kevin was our tech today. We have an older system but we weren't pressured to upgrade. Instead he fixed our issue, did his best to save us money and was respectful and professional!

We had a sewer line clog that's been on-and off for years (125-year-old house). Mr. Rooter - our long-time drain go-to service - diagnosed a very complex set of sewer and storm drain pipes, found our issue, and used 'pipe lining' to avoid removing a 100-year old tree. They also found a major root ball in the street sewer line and got the City of Portland out to correct a properly-installed city sewer line (tearing up the street et al). The entire team at Mr. Rooter Portland, from the front office to supervisor and dig crew, were fantastic, friendly, and made several trips to make sure all was completed perfectly. I recommend them highly for any drain/sewer work.

The first time I called, he was actually pretty good at responding. He came out assess the situation gave me options. He had me order the parts through the company as it was less expensive than him trying to find it.  Getting him back to install it was a little challenging but he fixed the issue that I had with a very old tub and very old leaky handles.

I told him I had another house I wanted him to work on, my own. It took a while to schedule, he's not good at calling back. The laundry sink was very slow. Occasionally it would backflow on my garage floor. He told me it was because the pipes were facing wrong where connected to kitchen sink and there was backflow when you ran the dishwasher and the laundry machine at the same time because the drainage pipe was faced in the wrong direction.

He cut a hole in the ceiling of my downstairs bathroom to fix the problem under the kitchen sink. Only that wasn't the problem. That was not why I was getting overflow. It turns out the laundry sink wasn't even connected.

Before all of this, he used a snake down the air pipe for the plumbing in the garage. It got stuck somewhere. He told me he would come back with someone with a scope to find out where it was stuck and what the problem actually was.  That was a month ago. I have called and left messages. I'm getting ready to sell my house and I need this fixed.

I'm now going with a different company who could do the scope and the fix. They are a little more expensive, but they called me back. I'm also having to hire a handyman to finish off the bathroom. I figure if I have to pay for someone else to get his snake out it's mine right?  He abandoned the job.

He was always acting like he was doing me a favor fitting me into his schedule. But why take the job if you're not gonna finish it?  Just tell me you're too busy and I'll go somewhere else.

I had a leak in my water line near my water meter. They were able to come out same day to fix! I was working and they were able to communicate with me via text and were super efficient. They were very kind, patient and helpful! I will definitely be calling them in the future for any other plumbing needs!

I just used Simpson Plumbing to install a pressure line connecting my well to my new whole house well filters and a line back to the line servicing the house. It was challenging. So much sediment had built up in the copper pipes over the years of not having a filter that when we charged the system and ran the cold water we had blockage going to the kitchen. They unblocked it but the blockage returned when the system was turned back on. The second block happened just after they left after 5 hours. The sediment also caused a leak in the vinyl hose leading to the water in the fridge. When I received a follow up call the next morning I told her what had happened and they sent Kenny and Matt out in just a few hours. They spent another 4+ hours running a new dedicated line to the kitchen and replaced the line to the fridge. Kenny gave me a very fair initial bid. The sediment issues were not their fault but I still had to ask Kenny if I could pay him more.  Bottom line is Simpson Plumbing will definitely be my first call with ANY plumbing problems.

I can't say enough great things about Burfitt Plumbing! I had multiple plumbing issues that I had been putting off - nervous about what the cost would be. One of the issues was my water heater, not generating enough hot water anymore. My neighbor had the same issue around the same time, and his plumber replaced the whole water heater.  Burfitt was able to just replace the bottom heating unit - saving me hundreds of dollars. The technician also took care of a leaky pipe that was attached to the garbage disposal and my broken bathroom drain plug. All this taken care of quickly, professionally and inexpensively and on a Saturday to boot! I wish I would have called sooner!
Thanks Burfitt Plumbing!!

Just used Matt and Ryan to replace the main water line from the meter to the house and replace a hose bib. They were great to work with; great price, on time, very professional and friendly, quality work, answered my questions, cleaned up after the work was done, great communication with me on updated status. I will be using them again for future plumbing projects. They also work with Steve from Evergreen Boring LLC. He was great as well.

They are a great local company that cuts out all the unnecessary costs (I had a large plumbing company that quoted more than double what Matt quoted).

Last week we had Patrick from Clog Pro come out to fix an outdoor drain that had backed up. I had tried clearing & snaking it myself, but just could not get it unclogged. He was able to fix it without any problems, and was super communicative & friendly while doing so. We just got a fixer-upper house last year, so have met with a ton of contractors - he was one of the most pleasant I've dealt with. 5 star service.

The reason I give only a 4-star review is:
1. Little bit expensive - $219 minimum for a simple 20 minute job.
2. Appointment was something like 4-5 days after scheduling. Considering this drain was flooding into our house after storms, if there had been any other heavy rain forecast in the meantime we'd have needed a different company unless they do emergency scheduling (which wasn't mentioned).

I'll probably go with them next time if the scheduling works out just because excellent service is hard to find.

This was the second time i used Cornel's Plumbing.  My new washer couldn't be hooked up to the water supply because my house has horrible PVC plumbing.  The PVC pipe had become brittle and fused to the hot water valve.  It was late in the afternoon when I called Cornel's, and they sent a plumber out the morning of the very next work day.  Yay!!!  Although he warned me the pipe could very likely break when he tried to remove it, it didn't, thank goodness.  I was only charged his $150 trip fee.  Double yay!!!  Cornel's Plumbing will continue to be my preferred company in the future.  I highly recommend them.

I called Trident out and a tech named kyris showed up, he was professional, courteous, and explained everything thoroughly.  he gave me a bid  showing me exactly what needed to be done and I was a little skeptical at first but I agreed to the price as it was much lower than the other to companies in Salem that gave me bids. Kyris finished up the work and I was blown at how good he did! I will now use Trident Plumbing from now on.. 5 stars for the above and beyond work he did at his price. thank you

Sewer Rats have been a lifesaver!  Patrick has helped us with several sewer problems we've had at our recently purchased home, and each time we needed him he was there within hours.  He was also almost half the price of the other people we had initially called.  I give Sewer Rats a perfect 5 for speed, quality, and price, but I have to tone it down just a bit because Patrick was a little careless with our newly planted landscaping and trampled a few plants.  Regardless, I'd call them back in an instant!

I definitely would recommend Go With The Flow Plumbing. They were very professional and they work efficiently.

Was very disappointed in this company that came recommended from two separate realtors. The plumber arrived stating he did not bring the supplies needed to fix our clogged sink, that the individual who had what he needed had called out that day. He tried to clear the clog with what he had on hand to no avail and fixed a couple other minor things. I paid $200 and I was told I'd need to schedule another appointment... which would be another $150. When I called to schedule another appointment and negotiate due to them not showing up with equipment needed they were very unhelpful and would not work with me on cost. I will not be using them again, do not recommend them and will most definitely be informing both realtors of my experience.

Work was 5 star. Communication was less one star, let me explain. We called Henco to have our hot water heater relocated, and when Aaron came to give us a quote, he explained that we had four different types of pipes and it would be a good idea to replace them. We agreed, and after discussing the process Aaron misled us by telling us it would be done in a day. It took them almost a week, which was not a problem. It would just would've been great to understand the process better

David was absolutely amazing and professional. We also had dealings with Dean, who is also very kind and had to hear my frustrations about Aaron miscommunicating with us.

Work was top notch, would use again and I'd be sure to confirm timeless to help understand process better.

You cannot possibly go wrong having Steve's Pump Service work on your water systems! They are updating my ancient well pump as I write this, they installed a frost free hydrant that another outdoor plumbing company refused to do, and they successfully replaced an ancient pressure tank inside the house. Their quotes are extremely reasonable, they are punctual and thoroughly knowledgable, and I believe they have taken care of me and my old house very well. This company is now my go-to for anything pump related. Please ask for Dan and/or Tom - they'll take good care of you!

I called River City to repair my septic system in Tillamook. After a very rainy January, my shower and toilet were backing up due to too much water in the drainfields. Chad with River City recommended proceeding on a time and materials basis, since the location is a ways out of Portland - he could diagnose the problem and repair in one fell swoop over 2-3 days. River City required a 5000 credit card hold prior to proceeding, and in looking over the rates list I signed, I didn't expect the bill to be much more than that.

Fast forward 3 months: the shower and toilet is backing up again much worse: sewage including feces in the shower. My entire yard is a swampy mess with up to 14 of standing water in many places, including behind the house where they created a sort of pit through their excavation where surface water can't flow out of. Water is visibly infiltrating into my garage, and could be seeping into the lower level of my house as well which is at the same elevation. My underground rain drain pipe was crushed during construction. Every square inch of my yard was dug up and is too muddy to walk on, and there is Styrofoam poly aggregate (basically artificial gravel which looks like packing peanuts) mixed in with the soil all over the yard. My renters, who have 2 dogs, have not been able to use the yard since January.

The price tag for this was $17,690.25.

The state of my property is much worse, and everything that was done to divert water needs to be redone likely exceeding that amount. I have hired a local contractor to excavate and replace the crushed rain drain and to clean up the poly aggregate. I hired another septic company to siphon the standing water behind the house that is not draining, and drain excess water from my holding tank. I am getting a bid this week for a landscape architect to remove and replace a defunct ground water interceptor - this is basically a French Drain to divert excess ground water that was getting into the septic system. The system River City used has a perforated drain pipe that comes bundled with Styrofoam poly aggregate, wrapped in a geo fabric to provide drainage, rather than the traditional gravel-based drainage systems - supposedly it is a proven system that costs less and is fast to install, if installed correctly. Somehow many of these bundles burst all along the trench line, spewing chunks of Styrofoam all over the yard. From what my contractor observed, the pipes are not even connected in places, and in some cases there is no pipe, just Styrofoam in torn fabric a hole with clay soil fusing to the Styrofoam pieces. In some areas the drain pipe is above the ground. The soil is on my property is mostly clay, and the usual precautions you would use with a soil that does not drain, like additional geo filter fabric, backfilling with a pervious soil etc. was not done. Additionally the grading done does not direct surface water away from the house, instead a low point was created behind the house where water is trapped and just ponds. Normally you would channel the water away from - rather than toward the foundation. The crew had 3 days with an excavator at 1200/day, and this was the result.

I had a phone conversation with the Chad and the office manager about the issues and the bill. I acknowledged that the the shower and toilet seemed to be draining and other maintenance to the septic lines were done, and I authorized a 5000 partial payment on my credit card. Chad agreed to return in April to fix some of the issues, and make some adjustments to the bill. Meanwhile I discovered that feces and toilet paper were piling up behind the house through a sewage line that had been broken during construction. River City repaired that broken pipe, but then I got an email from the contracts manager, Mick letting me know that Chad and the foreman were taken off the project, and all communications had to go through him. In trying to figure out how to remedy the problems, I asked Mick what products were used, placement of underground elements, whether my raindrains were altered or combined with this new drain line, and a conversation that was supposedly had with my neighbor to daylight the ground water onto his property. Mick would only reply by saying things like the amount owing currently is $13,175.25.  We can put you on a payment plan if you like.

At about 6 weeks after the invoice that I disputed was received, Mick filed a lien on my property (wrongly naming my neighbor as the owner initially - causing a great deal of anxiety) with the intent to foreclose if I didn't pay them in full, plus the 500 filing fee.

I hired a mediator so we could have a conversation and work things out, River City refused to mediate. Yesterday I received a letter from Mick demanding payment in 10 days, saying that their work was per industry standards and that their invoice was not overstated.

video:
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My Egress window well flooded, I spent over an hour bailing water until it was empty. The young man came out spent 2.5 hours messing with it, filling the well with water. The water was back where it started, ready to flood the basement again. He said he cant fix it. He didn't have the right tools to drain the water. I pressed him on it and basically said its not his job. He charged $500 to make the problem worse. Shame on you ROTO ROOTER. Solution: Provide proper tools or train your emplyees better. Lower your prices when you fail to fix something and make it worse!