Best Bathroom Remodeling in Portland OR

Kevin did a great job! He responded within minutes of my request for a quote--he even suggested i call 3 other plumbers for quotes, which I did and he was right: his price was the same or less then all three I called. He was able to come out, confirm the quote and have a new hot water heater installed THAT DAY. I'm sure not all days are that open and we got lucky, but he was great and we are thankful! He answered all our questions thoroughly and brought our new hotwater heater up to code--where the old one wasn't as well as changed out the stand in sits on for a new metal one. I would definitely use him again!

We used Northwest before Thanksgiving for a small job.  They were prompt and courteous, and cleaned up perfectly.  They charged us about half of what others quoted us.  Good guys!  Use them, too!

j.shimp

I don't do a lot of reviews...but I sure read them. Based on the previous reviewer's experience, I had Tyler come out to investigate a leak under the house...or so I thought. We pulled up the crawl space panel and there was at least 4 of standing water greeting us. This wasn't a job for a plumber. This was a job for a disaster restoration service. Although he didn't fix our problem, Tyler knew the water damage experts that would be best to handle it...gave us their contact info...and he didn't even charge us for his service call. He will be first on our list to call when we have an actual plumbing problem.

Okay, so I am going to sort of repost most of an experience I had today with another company here to highlight the great service I received from Cherry City Plumbing.

Called to get a water heater replaced. I was not really interested in estimates (though they did give some), I just wanted the job done and was willing to book the job then and there. I called Judson's Plumbing and it seems Judson's requires a photo of the water heater sent to them before they will commit to the job even though I gave the details concerning the water heater in question. Trouble is their office staff have no idea how to deal with graphics sent to them or they didn't want the business. Twice I sent the picture in the email address given to me. Nope, they claim they didn't get the email and nothing was returned to me saying there was a problem sending the message. Okay, let's try sending it in text. Same issue, they say they didn't get it. I am a retired software engineer, I wrote a lot of code that is used to send emails; I know how to send a text and email message. My guess is that Judson's didn't want the job (really easy install in the garage with no obstructions) so they played the we didn't get the file game and really insisted they have a picture. I do wonder about those without smart phones or the experience of sending graphics being left out of the loop. So much for inclusion.

Okay now onto the good stuff.

I called Cherry City Plumbing and they said, picture? don't need no stinking picture. Okay, so I played that up a bit but they really were surprised a picture was needed by Judson's before booking a job. Cherry City Plumbers didn't need any picture and were very professional and helpful (and nice) and booked me with Anthony, a very accomplished technician who did the job of replacing our water heater the same day for $400 less than the lowest price quoted by Judson's. My advise, call Cherry City Plumbers first and save yourself a lot of frustration and money to boot, and you won't need any stinking pictures.

Super fast response to my online inquiry. Kevin called and agreed to come out the next day.  Had to remove a non-working disposal and re-route some drains.  Quick work.  I love having my sinks back!

Pioneer Plumbing is a small, family run business, and they work hard for a good price. Brian, the owner, is a very relaxed, straightforward, and honest plumber. He's a veteran of our armed forces, too.

We had old galvanized pipes in our recently purchased home and needed a whole-house re-pipe, all the way down to the street. Brian came out to our house for the initial assessment and proposal. I really appreciated the time he took answering all my questions and exploring various ideas with me - even those beyond what he knew would be the scope of his work. His bid also happened to be significantly cheaper than several other plumbers.

Scheduling the project was very efficient, and the work was complete in two days. The team did a great job cleaning up after themselves, and we love our new PEX pipe system. There were a few issues that the inspector required addressing, but Brian was always out the next day to resolve them.

I'd give 4.5 stars if I could! My only piece of constructive criticism for Pioneer/Brian would be to improve the proactive communication slightly. I had to initiate correspondence several times to learn about the outcome of the inspection, rather than him contacting me first. That being said, Brian was always VERY quick to respond - either by phone or text. It was actually super easy to communicate with him by text, even in the evenings if necessary, which I found very convenient.

I'd definitely recommend Pionner to anyone, for projects great or small. Thanks Brian!

Did a wonderful job.  Got in contact with me quickly after I requested a quote, and got me on their calendar.  Victor was on time, very clean, worked quickly, had great communication about the job and came in at what I was quoted for the price.  What more can you ask for?

I would enthusiastically recommend this company to anyone needing a plumber.

This is a mixed review.

I have used this company several times.  I have always been pleased with the people they have sent and the quality of work they have done.  I give this part of the business 5 stars.

However, the last time I used them, I was shocked at the amount of the bill.  It was considerably higher than I expected.  It turns out that I was required to pay $50 in travel time for the plumber to drive from his previous job to my house.  No one had told me beforehand that I would be charged this fee, on top of a $25 truck fee, just to get someone to my door.

When I called Mike about this the next day, his attitude was quite cavalier.   He told me that if I was happy with the job that had been done, I should be happy to pay for it.  He said that he needed to pay his plumbers for the time they were driving.  He didn't seem to understand that $50 is not a small amount of money, and that I might have hired someone else if they had been honest with me about this fee before I hired them.

I give this part of the business 1 star.

I was very impressed with the response time and pricing Advanced Plumbing provided. They arrived on time, kept me abreast of all things going on, and then cleaned up not only my property, but the street in front of the house that was left in a mess by another contractor. I was in commercial construction for 35+ years, 15 as a project superintendent and can honestly say, you will be well taken care of by Advanced Plumbing. We intend to bring them back for a future remodel we have planned.

Tim Brown

I wasn't expecting free work, never did, when I asked about backfilling, I was told several hours and a week out. That made me feel like my feet was held to the fire. Several hours? When you called for payment, I was at work and told you I would call you back when I got home, which I did. I got voicemail and left a msg. When I talked to you the next day, you said you were busy with your favorite Steelers Monday night football and was to busy to come to the phone. Holding payment?....please. Nobody mentioned anything about rescheduling or emergency rates and I was getting a deal with regular rate, all I know is that when I was told he was coming out to do the repair and was a no show, phone went to voicemail and left me scrambling for another plumber. Of course I want to save money, doesn't everyone? But I wanted a professional job done in a professional way. I'm a union worker and only expect a professional job.  I never mentioned I wanted to save and asked what I can do. You just assume because I initially dug up the leak that I could do further digging to help you out, wrong. I pulled the dirt away and once I saw the pipe going further into the earth, it was time for a professional. The only digging I did was before I decided to call, for Paul to say : told him to dig up which he did that was done before they arrived, not because he told me to. That's just a bold outright lie. And for you to say I held payment until the boxes were replaced is another bold outright lie. The only thing I wanted done by you was to replace the cement box around the main that your company pulled out and left out. Not the boxes that I had removed as you are implying. Pipe exposed for a day? Really? It was underwater when I got home. I'm not even sure it's been cured correctly. I did not expect you to clean up any mess that I created as part of the original cost as you state, I only wanted cleaned up what you tore apart. I believe the leak was caused by the way the boxes were installed initially 18 years ago by a contractor, which is why I asked how much you would charge to reinstall them correctly.  I was not withholding payment, I paid you at the earliest convenience while I was at work. There are days that I am extremely busy and there are days that I'm not. For you to insinuate that I held payment is prejudice. You were very defensive when I asked when you were going to come back out and finish what you tore apart. You weren't the one that came out and did the job, maybe you should talk to your employees and figure just what is going on on the job site. Nobody explained that you were rescheduling any work to facilitate my repair or that my repair normally constitutes an emergency rate. All I was told was I'll be right out, which took two days. And you did help, but we did have water, I just had to turn it off and on at the curb which was a big inconvenience. So for you to say we had no water is another lie. It's all in my original statement. So let's recap all the lies:
1)had no water we did, just had to turn it on and off at curb.
2) went over personally to fix was that you or Josh? never talked to you until you wanted your money.
3)told him to dig up pipe which he did that was done before I called you. Not because you told me to
4)was holding payment when did I ever refuse to pay you?
5)he expected us to clean up that mess that he dug up as part of original charge I at no time ever said that I wanted it all put back together at no further charge, never. I only wanted what you pulled apart put back together, which you didn't, and I still paid you. Yes, paid you. For a job that was uncomplete. And here we are. Good luck.

They did a great job cementing a new mailbox and post for me. They arrived on time and finished the work in a timely manner. We had good communication ahead of time so there were no issues of misunderstanding each other. I felt the price was a little high but will probably use them again for jobs in the future.