Best Retaining Wall Repair in Plano TX
Plumbing Service
$9000 down the drain!
We got in touch with olshan last year after we had rainwater flood our home. They showed up and seemed to have a solid solution to the problem. A drainage system with a pump was installed, even their employees (mid installation) doubted the size and the ability of the system. We expressed our concern to the survey man, and he ASSURED US that it would function and be able to handle any rain or standing water we would have.
Fast forward later that year and it did not, I had to be out in the rain with a backup pump and unclogging drain inserts to keep the water out of my home.
We got in touch with them and they told me they would be unable to help us without installing another pump and charging me more money. We came to an agreement and they made a backup option for the water to flow.
2 weeks ago I was out in the hail fighting the water because we came to the same issue.
They're crew lead came and said they would do a swell and make this situation right for us. He also agreed that the system was not sufficient in the first place.
So he called me this morning and said that they would not have a solution for me without more money on my part, and that the system should in fact be plenty to manage my water but the debris on my property is preventing the drains from working properly, and that it is on me to prevent mud and tree droppings from clogging the system during. Fun fact I clean and service this system before every storm.
So I spent roughly $9000 for a system that does not do the job and I am still expected to be out in the storm to babysit the issue.
This is unacceptable and I hope this aids them in realizing it, and whoever happens to be reading be aware.
We got in touch with olshan last year after we had rainwater flood our home. They showed up and seemed to have a solid solution to the problem. A drainage system with a pump was installed, even their employees (mid installation) doubted the size and the ability of the system. We expressed our concern to the survey man, and he ASSURED US that it would function and be able to handle any rain or standing water we would have.
Fast forward later that year and it did not, I had to be out in the rain with a backup pump and unclogging drain inserts to keep the water out of my home.
We got in touch with them and they told me they would be unable to help us without installing another pump and charging me more money. We came to an agreement and they made a backup option for the water to flow.
2 weeks ago I was out in the hail fighting the water because we came to the same issue.
They're crew lead came and said they would do a swell and make this situation right for us. He also agreed that the system was not sufficient in the first place.
So he called me this morning and said that they would not have a solution for me without more money on my part, and that the system should in fact be plenty to manage my water but the debris on my property is preventing the drains from working properly, and that it is on me to prevent mud and tree droppings from clogging the system during. Fun fact I clean and service this system before every storm.
So I spent roughly $9000 for a system that does not do the job and I am still expected to be out in the storm to babysit the issue.
This is unacceptable and I hope this aids them in realizing it, and whoever happens to be reading be aware.
1614 Bluebank Rd, Dallas, TX 75229