Best Pipe Installation in Plano TX

I finally found an honest Plumber in Mark Ondras Plumbing.  My gas water heater stopped working. We had 2 plumbers out b4 Mark...the 1st replaced the thermo- couple still no hot water then he said we needed thermostat. The 2nd plumber said we needed control module. Mark came out on Sunday and found that the 1st plumber hadn't pushed the thermocouple in far enough & the filters just needed to be cleaned. Now we have hot water at a very reasonable price. We will be calling Mark Ondras Plumbing for all our plumbing needs.

Very, very, very thankful to have found Professor Plumb via Yelp. Coming from out of town, I didn't really have anyone I could ask for recommendations for an honest plumber. So before committing to a plumber, I had shopped around and received a few quotes for a new water heater. One company (which I won't name) came out and quoted me at a price for which I believed was just a tad higher than what I expected in my book, and that was fine..but keep in mind they also wanted to charge and additional 1/2 hourly rate it would've taken to complete the installation (~2 hours). I also pointed out a few other areas of the home I was concerned about which were coming from the attic, but was told that it would be an additional $200 just to peak into the access panel due to it being difficult to get into. $200..? Are you kidding me? I then proceeded to inform him that I'd just do it myself, and if there was an issue I noticed I would then call him back.

Here come's Professor Plumb the next day where Amber, their office rep is always up to date on informing you on the ETA of their arrival. The co-owner, Blue  had arrived within the time frame agreed upon. He took a look at everything mentioned above and proceeded to provide a flat fee, final quote for the water heater and installation for less than HALF the price of the company's quote mentioned above - AND without any 1/2 hourly or hourly charges for installation. I even asked him if he wanted to take a look at the quote I received BEFORE he provided me with one so that I could give him the opportunity to beat it. However, he informed me that he wouldn't need to since he knew he'd be able to beat it regardless. Talk about being honest.

The water heater had to be ordered and Blue was able to deliver and install it the next day in about 1.5 hours. He also took the courtesy of taking a ladder up to the second floor to take a look in the attic (free of charge) and informed me that there were no issues. What also surprised me was that he asked if he could fix my toilet downstairs as the flapper needed to be replaced. Who does that??

Suffice it to say, Blue and his company Professor Plumb is one of the most honest, fair, and customer service friendly people you will ever meet in this industry. Blue will be sure to let you know that although they won't always be the cheapest, they'll always do their best to give their customers the most honest and fair deal they can provide. Hands down, Professor Plumb will be my go to guy for ANY plumbing services going forward.

Word of advice: if you'd like to save some time just trust Blue and his team to treat you with integrity, care, and respect with extremely fair pricing.

Outstanding service was provided at a reasonable cost. We were having issues with water pressure at our house. I spoke with Chris and he gave me a highly probable reason as to what the issue was. He was able to fit me into his schedule and was able to correct the problem right away (faulty pressure regulator). They did a great nod of digging up the plumbing in the front yard without causing any damage to the grass. They cleaned up and were able to put the grass back on top. We have used him on several projects and he is definitely a person we can trust to be fair and reasonable.

Water heater install today was flawless. He even corrected sloppy work from other plumbers (replaced my drain pan and fixed the water line connections) to avoid flooding my attic. Details like that make all the difference and give confidence that the job is as done right. I appreciate Jeff and the fantastic job he did today. He eared my business for life.

Cost of major repairs always hurt. But it hurts less when the job is done right, on time and with straight-forward cost estimates. These guys completed the job when they said they would. They were very clean and professional. Would recommend.

I highly recommend FTR Service Company.  He rescheduled his day to accommodate a plumbing repair that we needed right away.  He's on time, friendly, and within budget!!

I had an appointment with Jose scheduled for an issue with my sink. When I spoke to him on the phone before the appointment, he was able to talk me through what the issue might be and explain to me how to test/fix it. His instructions ended up allowing me to fix what was a relatively simple issue, when he justifiably could've just waited until the appointment and charged me the service call fee. The fact that he prioritized helping me over his own financial gain speaks to his integrity and the fact that he can be trusted to have the best interests of the customer in mind--something that is rare. I would highly recommend Cuellar Plumbing, and would be happy to use the company again if I have future plumbing needs.

I can't say how pleased I am with the work and professionalism of the guys that just came to my house.  They were friendly, courteous, cleaned up after themselves and did a great job.  As Jim R. said in a previous review, I'd give them 6 stars if I could.  

I plan on having them back soon to install more lights.  Great work, use these guys.

they came out to my house and didn't fix the problem my toilet was still clogged up even after they said it was fixed water all over the floor I wouldn't recommend these people at all

Andre was amazing, he went above and beyond the call of duty. He replaced our garbage disposal, cleaned and replaced the pipes, and also took a moment to inspect the other plumbing around the house at no extra charge! Next time we need anything plumbing related done in the future, I am calling Legacy Plumbing

I wish I had more stars to give this company.  Their prices, service, communications, attentiveness, kindness, expertise - all of it was far beyond our expectations.   You will not be disappointed! Thank you guys so much!

Need to get a shut off valve replaced and DJ came in as promised and did the job as expected with a reasonable price. Also very respectful of customer culture and very professional. Will most definitely call DJ again for any plumbing need.

Bumped up to four stars. After seeing my review, the company reached out to me and offered to correct the work. After the work was rectified, they sent photos showing the piping strapped correctly

Best thing about them: their honesty!

I called them (Randy) and they arrived the same day to take a look at a potential slab leak in my master bathroom (under sink cabinet). I had previously been seen by a plumbing company through my home warranty however their price was very high ($2500), home warranty wouldn't cover much of it (surprise surprise) and I wanted a second opinion.

They gave me several options including concrete drilling and going through the exterior wall.

There was also a $500 location fee to start with that would help them assess where the leak was coming from and then we could determine best course of action; this would be rolled into the total cost at the end.

I agreed to the location fee and they actually found the leak to be on the back wall behind the cabinet and not under. This meant it was an easy ($500) fix and no damage or ripping out the sink cabinet! I really appreciated their honesty. If i have used the other company they could have easily just ripped out the cabinet drilled a big hole, replaced the pipe with a new pipe and then charged $2500.

Thank you stagg plumbing!