Best Picture in Plano TX
Plumbing Service
Based on my personal experience with Miguel, I am not quire sure where those 5 star reviews came from. I recently closed on a rental property and had some installation work to be done. I found Miguel on yelp coz he's got pretty good ratings. We scheduled an appointment to get the work done but he didn't show up. Then I gave him a call asking if he's still coming and he said he's not finished with current work and gonna need at least an hour to get to my place. I had to reschedule it but he's not showing up on time again. The worst part is, I told him that I wanted to install one-sided deadbolt on the front door and garage door and even sent him pictures of what to buy. However, he still bought the wrong item and installed the two-sided deadbolts. And then he decided to give the keys to the tenants without even asking me ! He is like the worst handyman I've ever seen. I will never work with him again and will never recommend him to anyone !
To reply to the comment left by the business owner:
You don't seem to have the attitude of admitting your fault but choose to cover up your problems by telling lies and assigning blames. I have the history of text messages sent between you and me that shows I rescheduled the first appointment 3 days prior to the originally scheduled time (So it is a lie that you said I didn't show up for the first appointment). And when the time came to the first appointment, it was you that didn't show up on time and told me you would need at least another 1 hour when you were already 30 minutes late. That was when I had to reschedule it and you failed to show up on time again for the second appointment. For the wrong item issue, I was not notified in any forms from you about the wrong items you were going to purchase until after you had already installed them (So it is a lie that you said I was fully aware of that). You just made decisions yourself without communicating with me at all. Maybe the items were not available in the store that he went to, but the common sense was to call me to discuss what to do next instead of making decisions yourself. I've meaning to give you more stars since I left my original review because I understand it is not easy to do business nowadays especially with this COVID thing going on. But then I saw your response here which is full of lies and lack of facts.
If you want to defend yourself, please stop making up stories. And if you want to succeed in your business, please focus more on improving your quality of work and work ethics than on telling lies to make yourself look good.
Good luck
To reply to the comment left by the business owner:
You don't seem to have the attitude of admitting your fault but choose to cover up your problems by telling lies and assigning blames. I have the history of text messages sent between you and me that shows I rescheduled the first appointment 3 days prior to the originally scheduled time (So it is a lie that you said I didn't show up for the first appointment). And when the time came to the first appointment, it was you that didn't show up on time and told me you would need at least another 1 hour when you were already 30 minutes late. That was when I had to reschedule it and you failed to show up on time again for the second appointment. For the wrong item issue, I was not notified in any forms from you about the wrong items you were going to purchase until after you had already installed them (So it is a lie that you said I was fully aware of that). You just made decisions yourself without communicating with me at all. Maybe the items were not available in the store that he went to, but the common sense was to call me to discuss what to do next instead of making decisions yourself. I've meaning to give you more stars since I left my original review because I understand it is not easy to do business nowadays especially with this COVID thing going on. But then I saw your response here which is full of lies and lack of facts.
If you want to defend yourself, please stop making up stories. And if you want to succeed in your business, please focus more on improving your quality of work and work ethics than on telling lies to make yourself look good.
Good luck
Garland, TX 75043
Plumbing Service
Kenny did a really nice job. He was thorough, responsive, and able to make real-time changes along the way as a couple of things changed.
Will use again.
Will use again.
680 N Glenville Dr, Richardson, TX 75081
Plumbing Service
UDATE INCLUDED Below! DO NOT HIRE THIS GUY! DO NOT PAY HIM IN ADVANCE!! I have to take him to court to get my money back for services he failed to provide.
!!UPDATE! HIS RESPONSE IS AGAIN MORE LIES. I have all the texts and phone call records To prove it. He has 1 5 star review. I did not say anything to him as he left. He makes up anything he wants and pretends it's truth. RUN from this unscrupulous person. Yeah I dropped a couple f bombs in some of my responses because he frustrates you beyond reason with lies. He owes me $160 before court costs. I offered a $100 settlement and he refused. He wants to give me just $25! I would give negative stars, if I could.
I have never had to write a review like this. You can see my posts and usually, if someone misleads a little, I let it go.
Once he has your money, he will figure out a way to get close to $100/hour. He will fabricate fees that he never mentions when you enter a contract with him and chargEd you for parts he recycles from other jobs and claim he bought them for you.
He has yet to provide me any reciept for a light switch that was not In a package. He also asked if he could have my brand new ceiling fans, he took down.
He was so great when I called him because I had someone else not show up and I had painters coming the next day. He said his work is phenomenal and he normally charged $85/hour BUT if I pay him $500 for 8 hours IN ADVANCE, I get deal. IT IS NO DEAL!
He came 1st day and was absolutely great for 1.5hours and I gave him his check, for services in advance.
I was flustered and rushed to get him out and get more things done before I needed to get more done before painters came the next morning. HE LOVES to kill time with chattiThat's not good when you're paying by the hour!
He also wants you to give him buildings codes and access to your place without you there. This is so he can then pad his bill.. He complained about not being able to be there by himself on two counts.
He is the poster boy for bait and switch!
I wrote an incorrect hour time on my check. I called and texted him the next morning and he confirmed I have 8 hours for $500. I also have that in writing.
He also confirmed he would come at scheduled time we agreed upon for Friday, OCt. 7th at 4:30pm and I didn't contact him Again until he contacted me that Friday. He called before our scheduled time and asked if I'm back in town? I said, umm I told you I had an appointment here in Dallas that would take me to about 4pm so 4:30pm is still the time. He launched into a whole thing about the fact he is at another job and he will be late and wanted to push out the time scheduled a week in advance. I said no, not acceptable To move to another day. I have other contractors coming that need your things done and I need them done personally as well. He finally shows up 2.5 hours late. He was clearly irritated about this.
He also left for 20 minutes, to get something from his truck as I was on the phone with my fiancé the whole time and was opening the door to find him and he comes up the stairs with yet another fabricated story about being locked out. He had his phone and could text or call for the code to glass doors he so easily forgot
Had he showed up at our agreed scheduled time, he could have completed everything and our contract could have been satisfied that night. He brings out this unpackaged almond dimmer light switch and I say, what is this? He says, it matches your other outlets... umm NO it does not?! All bathroom covers outlets are white???
We exchanged words, I left him to just get the job done and had to have his mismatched switch installed to make sure the light works.
He was done at 11:03 pm and started 7:05pm,confirmed in text,)& completed 4 hours of work. I texted next day and thanked him for installing my light. He completed 5.5 hours of total work At this point.
He texts me I only have 1.5 out of 2.5 hours left!?!? I say, 7-11 is 4 hours. He responds correct but, I went shopping and you owe me $65 for supplies and 1 hour to shop.
I said no way. You already stated you do not charge for ANY trips to Home Depot.As a handyman he is there frequently and can pick up things for multiple clients on his trips. It's not my problem you procrastinated, nor do I owe a penny for a almond fixture. He is welcome to get it! He proceeded to argue with me, make up false excuses, and then tell me to just take a $25 refund for 2.5 hours of work. Of course I said NO!
He continues to change his story-change times-alter things said and I have two witnesses that directly contradict what he says. His texts, I also have photographed, and printed his texts that contradict each other. He is a liar and a scammer. DO NOT TRUST HIM OR GIVE HIM A PENNY IN ADVANCE.
If you want him for a quick job you pay AFTER he is done, 1st time great.pay in advance, he is HORRIBLE and ARGUMENTATIVE And will 100% lie
!!UPDATE! HIS RESPONSE IS AGAIN MORE LIES. I have all the texts and phone call records To prove it. He has 1 5 star review. I did not say anything to him as he left. He makes up anything he wants and pretends it's truth. RUN from this unscrupulous person. Yeah I dropped a couple f bombs in some of my responses because he frustrates you beyond reason with lies. He owes me $160 before court costs. I offered a $100 settlement and he refused. He wants to give me just $25! I would give negative stars, if I could.
I have never had to write a review like this. You can see my posts and usually, if someone misleads a little, I let it go.
Once he has your money, he will figure out a way to get close to $100/hour. He will fabricate fees that he never mentions when you enter a contract with him and chargEd you for parts he recycles from other jobs and claim he bought them for you.
He has yet to provide me any reciept for a light switch that was not In a package. He also asked if he could have my brand new ceiling fans, he took down.
He was so great when I called him because I had someone else not show up and I had painters coming the next day. He said his work is phenomenal and he normally charged $85/hour BUT if I pay him $500 for 8 hours IN ADVANCE, I get deal. IT IS NO DEAL!
He came 1st day and was absolutely great for 1.5hours and I gave him his check, for services in advance.
I was flustered and rushed to get him out and get more things done before I needed to get more done before painters came the next morning. HE LOVES to kill time with chattiThat's not good when you're paying by the hour!
He also wants you to give him buildings codes and access to your place without you there. This is so he can then pad his bill.. He complained about not being able to be there by himself on two counts.
He is the poster boy for bait and switch!
I wrote an incorrect hour time on my check. I called and texted him the next morning and he confirmed I have 8 hours for $500. I also have that in writing.
He also confirmed he would come at scheduled time we agreed upon for Friday, OCt. 7th at 4:30pm and I didn't contact him Again until he contacted me that Friday. He called before our scheduled time and asked if I'm back in town? I said, umm I told you I had an appointment here in Dallas that would take me to about 4pm so 4:30pm is still the time. He launched into a whole thing about the fact he is at another job and he will be late and wanted to push out the time scheduled a week in advance. I said no, not acceptable To move to another day. I have other contractors coming that need your things done and I need them done personally as well. He finally shows up 2.5 hours late. He was clearly irritated about this.
He also left for 20 minutes, to get something from his truck as I was on the phone with my fiancé the whole time and was opening the door to find him and he comes up the stairs with yet another fabricated story about being locked out. He had his phone and could text or call for the code to glass doors he so easily forgot
Had he showed up at our agreed scheduled time, he could have completed everything and our contract could have been satisfied that night. He brings out this unpackaged almond dimmer light switch and I say, what is this? He says, it matches your other outlets... umm NO it does not?! All bathroom covers outlets are white???
We exchanged words, I left him to just get the job done and had to have his mismatched switch installed to make sure the light works.
He was done at 11:03 pm and started 7:05pm,confirmed in text,)& completed 4 hours of work. I texted next day and thanked him for installing my light. He completed 5.5 hours of total work At this point.
He texts me I only have 1.5 out of 2.5 hours left!?!? I say, 7-11 is 4 hours. He responds correct but, I went shopping and you owe me $65 for supplies and 1 hour to shop.
I said no way. You already stated you do not charge for ANY trips to Home Depot.As a handyman he is there frequently and can pick up things for multiple clients on his trips. It's not my problem you procrastinated, nor do I owe a penny for a almond fixture. He is welcome to get it! He proceeded to argue with me, make up false excuses, and then tell me to just take a $25 refund for 2.5 hours of work. Of course I said NO!
He continues to change his story-change times-alter things said and I have two witnesses that directly contradict what he says. His texts, I also have photographed, and printed his texts that contradict each other. He is a liar and a scammer. DO NOT TRUST HIM OR GIVE HIM A PENNY IN ADVANCE.
If you want him for a quick job you pay AFTER he is done, 1st time great.pay in advance, he is HORRIBLE and ARGUMENTATIVE And will 100% lie
Plano, TX
Plumbing Service