Best Helical Pier Installation in Plano TX

I'm in the process of purchasing a home in Carrollton. Yesterday I had my home inspection done and was advised of some deficiency in the foundation. I called this company to get a bid on repair and was told by Shelly that since I was not the homeowner, they would not do business with me due to company policy and that the homeowner would have to call and be present during their visit. Not very convenient.