Best Trenching in Pittsburgh PA

Very happy with Express Plumbing. Its such a relief to find a professional that I can actually trust. (especially when he was dealing with me and not my husband) I was ripped off by a big name plumber who didn't even finish the job. I called Express Plumbing and the same day Steve came out and fixed the mess the other guys left. He was quick and very reasonable. I have since had him come back to install a hot water tank, as well as a new furnace and AC unit. I highly recommend!

This company is terrible. First, they did not show up for a scheduled appointment at a vacant home, where we waited for six hours and called every 45 minutes to be told we were next on the list.

Second, they WILL NOT quote you over the phone and they changed me TWICE what they said it should be.

I hired them to do a lateral sewer camera test and a dye test. They inspected what I think was the neighbor's lateral sewer line and they never did the dye test. The technician showed up confused and told me he didn't have a camera. Then he left to go to the store to get the stuff for the dye test, which he isn't legally allowed to do because he's NOT A PLUMBER!

He came back, remembered he had the camera, insisted on using an outside drain entry instead of the two I requested he use inside of the house to detect potential problems in the house as well. He failed to complete the provided paperwork, or to have it completed and returned to me. He did NOT do the dye test and promised that his boss would come and do it. One month ago... and still no paperwork or dye test. They had no problem taking the money (200% of the normal rate for these services and no quote until the work was done?!?! Their policy??!?) and I have filed a BBB complaint, posted on Angie's list and have contacted them 15 times by phone with no response.