Best Home Theater Installation in Orlando FL
Plumbing Service
Great response time, service, and rate. Easily diagnosed the issues with our bathrooms and recommended other options. Thank you!
Orlando, FL
Plumbing Service
Nolan was hired to hang a heavy mirror for me on a wall that was covered in wallpaper. It's not a difficult task, but one which I didn't want to mess up considering you can't really repair wallpaper, and it was a nearly 100lb mirror.
The first mistake he made was measuring and nearly drilling the holes in the wrong place. He didn't account for the fact that the hook on the back of the mirror was seven inches below the top of the frame, and he measured on the wall for the top of the frame. I am not sure how or why an experienced handyman would make this mistake, but fortunately I caught him before he drilled.
When he set up his ladder to drill on the wall, he put it right up against a hand made piece of furniture that would easily scratch with a metal ladder rubbing up against it. I asked him politely to back it up a little bit so it wasn't rubbing, and he seemed surprised by this request (this was after I asked him if we should move the furniture out of the way and he said it wasn't necessary).
Then, after mounting the bracket on the wall, he went to hang the mirror and realized the piece was in the way. He rested the mirror up against the wall, and asked me to help him move the furniture so he could more easily hang it. When we went to move it, he knocked the mirror over and it fell on his drill glass first. Instead of apologizing, he told me that my girlfriend should help me move the piece instead since, in his words he's not a designer and not used to having to work around nice things. Someone who works in people's homes for a living not used to working around nice things?
So, after the mirror fell, I inspected it somewhat quickly (my mistake) and then he hung it, I paid him and he went on his way (I had to clean up after him as well - he did not clean the drywall dust from drilling himself). After he left, I noticed a three inch scratch on the mirror (which had just arrived from Restoration hardware ($800 mirror) the night before and I hadn't touched it myself). The scratch was clearly from where it had landed on his drill, unfortunately it was one of those once you see it, it cannot be unseen things, where it was very obvious from a certain angle once on the wall.
Nolan absolved himself of all responsibility for this since I had already paid him and he had left before I noticed the scratch. All I asked for was my money back ($100 I paid him) and to cover the shipping costs of the mirror, which he refused.
tldr; Nolan made one major mistake which damaged my property, and nearly made two others which would have damaged other things. He was not apologetic at all and was mostly annoyed that he had to deal with 'nice things'. He did not take responsibility for his mistakes.
The first mistake he made was measuring and nearly drilling the holes in the wrong place. He didn't account for the fact that the hook on the back of the mirror was seven inches below the top of the frame, and he measured on the wall for the top of the frame. I am not sure how or why an experienced handyman would make this mistake, but fortunately I caught him before he drilled.
When he set up his ladder to drill on the wall, he put it right up against a hand made piece of furniture that would easily scratch with a metal ladder rubbing up against it. I asked him politely to back it up a little bit so it wasn't rubbing, and he seemed surprised by this request (this was after I asked him if we should move the furniture out of the way and he said it wasn't necessary).
Then, after mounting the bracket on the wall, he went to hang the mirror and realized the piece was in the way. He rested the mirror up against the wall, and asked me to help him move the furniture so he could more easily hang it. When we went to move it, he knocked the mirror over and it fell on his drill glass first. Instead of apologizing, he told me that my girlfriend should help me move the piece instead since, in his words he's not a designer and not used to having to work around nice things. Someone who works in people's homes for a living not used to working around nice things?
So, after the mirror fell, I inspected it somewhat quickly (my mistake) and then he hung it, I paid him and he went on his way (I had to clean up after him as well - he did not clean the drywall dust from drilling himself). After he left, I noticed a three inch scratch on the mirror (which had just arrived from Restoration hardware ($800 mirror) the night before and I hadn't touched it myself). The scratch was clearly from where it had landed on his drill, unfortunately it was one of those once you see it, it cannot be unseen things, where it was very obvious from a certain angle once on the wall.
Nolan absolved himself of all responsibility for this since I had already paid him and he had left before I noticed the scratch. All I asked for was my money back ($100 I paid him) and to cover the shipping costs of the mirror, which he refused.
tldr; Nolan made one major mistake which damaged my property, and nearly made two others which would have damaged other things. He was not apologetic at all and was mostly annoyed that he had to deal with 'nice things'. He did not take responsibility for his mistakes.
4409 Hoffner Ave, Suite 538, Orlando, FL 32812
Plumbing Service
We just had a great experience with our Frank Gay technician Christian Jones. He was prompt, very professional, and had the heart of a teacher, which was excellent since we knew very little about our outlet problem. He performed diagnostic testing, checking our switches, outlets, and the panel, all the while explaining what he was doing and why. I would highly recommend him! I felt he was very honest and will request him for any future electrical calls.
Orlando, FL
Plumbing Service