Best Virtual Consultations in Omaha NE

Terrible!! I called and made an appointment Thursday afternoon, and was told that they would be out Friday between 2-4. I waited around all afternoon, and no one showed up or even called!  This is very frustrating, when I had plans to do things. Would not recommend this place to my worst enemy!!

a pipe broke Christmas Eve at 9:30
and it was Saturday, Everything closed plus closed Monday. The water was shut off but.
called 5-6 plumbers left messages.
AX called me first thing Tuesday morning and was here in about an hour. the nicest guy! Fixed perfectly in less than an hour and was charged a very reason able price.
I have been praising them on the neighborhood page

Very unorganized and expensive! They forgot to call me back because they left their notebook on a site. When they did call me back, they didnt have a concrete time they could come. They have been working across the street from my house all week and called when they were done last minute. I just received the quote from JTM Plumbing to hook up a kitchen sink and dishwasher on a remodeled kitchen. They wanted to charge me $1250.00. I am guessing the parts are less than $100 and about an hour labor. I do not reccommend this company!

My AC stopped working and Aksarben heating and air came to my home the day after I called them. After looking at my unit, the worker found 2 parts that were broken. The tech gave me the option for him to replace the parts or have another rep from the company come out to discuss an installation of an entire new AC unit. The rep said that he could replace the 2 parts but that wouldn't guarantee the unit would work. I felt he was trying to get me to spend even more money by buying a new unit rather than fix the one we have. He made up other potential problems like how we could have a freon leak or our compressor wouldn't work. We opted to fix just the 2 parts. They did the work and my AC now works. However, I found out later from a reputable company that I was charged double what normal price should be for the job. Also, my compressor and Freon levels are just fine, so I feel like he was trying to take advantage of someone who wouldn't know better. I also learned that Aksarben changes the names of the products/parts in order to confuse its clients and not allow them to look up the part online to see they are charging almost $400 for a part that costs $5. With paying double and feeling like the rep tries to talk you into spending more money than needed, I will never use this company again. After speaking with others about my experience, I have learned I'm not alone in Aksarben scamming people into paying way more money than was necessary.