Best Gas Furnace Repair in Omaha NE

Wayne got everything under control at my home today and I am beyond grateful. I'm dealing with some serious water damage from a broken pipe under my kitchen sink and he was incredibly patient, kind, and knowledgeable. Another company I called beforehand basically told me I was screwed until they were paid upfront. He came in, took a look at the problem, and got straight to work. Thank you so so much, Wayne! I still have a list of issues to deal with, but I can go ahead and check the plumbing off of it!

I called Burton when I thought I had a recurring problem with my thermostat that they had put in with my heat pump. The tech, Eric F., got to the bottom of the problem and found it was actually the furnace, which had been put in by another company years ago. Eric hunted down the information and found it was still under manufacturer's warrant and would be honored. After presenting me with at least 5 different options, he had it fixed in short order. He was extremely  polite and courteous, very efficient and thorough. He was quite pleasant, which is unusual to find anymore. Excellent experience.

Called their office 5 times in four weeks, talked to office staff who told me the technician's make their own schedules. Never could get so much as a call back to tell me they're busy, let alone schedule an appointment. Worst way to run a business ever. Would not recommend to anyone.