Best Flame Sensor Repair in Omaha NE

Eyman is at it again. They have the reputation of nickel and dime you but this one was over the top. Keep in mind they charge $111/hr and a trip fee of $22.50(which they neglect to mention). This time the technician didn't have the parts to fix my AC. It took him 1hr and 30min to get the part to the warehouse which is only 13min way (let's call it 30min round trip account for some traffic) that is shameful. What was he doing for the other hour? Of course they charge for the whole time and then they put the blame on their supply house even though the technician called ahead and told him they had the part ready for him and they are locayed in the same building. When I challenged them with the fact that the part was already waiting for him, Jennifer (the so called customer service) started to make excuses and stating ludicrous statements such you don't know how long he waited for the part, the traffic could be heavy. Don't make me laugh, traffic in Omaha at 10.45am. Basically they stole 1hr of labor more or less from me. If you are reading this, beware of the big red truck. It will make you regret you called them. Call others providers first (Ben franckin, rooto rooter etc).
Now, you would think that the customer service (if you call with this situation, they would try to compromise and meet you half way). I just asked to reduce the time by 30min of the extra 1hr unaccounted for. The lady that took my call Jennifer pretty much told me to go pound sand and that they bill would stand. I asked to talked to a supervisor and instead of letting me speak to him, she just repeated the last statement. Not to mention she kept interrupting me in the middle of my statement with the foremention ludicrous statement and excuses.
My Last recommendation (besides not using this company) and I know this will be uncomfortable for most of you, but if you have a feeling you are been ripped off, DON'T SIGN THE WORK ORDER. Just tell them you will be calling the office.
Good luck, God bless and stay away from Eyman.

I called 30 hours ago for a plumbing problem and was asked if I could wait until this afternoon. I agreed and was given a window of 12-4 PM. It's 7 pm and not only have they not come, I just canceled since they could not even estimate at what time they might be here. The excuse was that they were short staffed. Well, they should have told me that yesterday or at 3 PM today when I called to check. TERRIBLE customer service. Will not be calling this company again, EVER!

Called their office 5 times in four weeks, talked to office staff who told me the technician's make their own schedules. Never could get so much as a call back to tell me they're busy, let alone schedule an appointment. Worst way to run a business ever. Would not recommend to anyone.