Best Air Duct Repair in Omaha NE

I called Burton when I thought I had a recurring problem with my thermostat that they had put in with my heat pump. The tech, Eric F., got to the bottom of the problem and found it was actually the furnace, which had been put in by another company years ago. Eric hunted down the information and found it was still under manufacturer's warrant and would be honored. After presenting me with at least 5 different options, he had it fixed in short order. He was extremely  polite and courteous, very efficient and thorough. He was quite pleasant, which is unusual to find anymore. Excellent experience.

Called their office 5 times in four weeks, talked to office staff who told me the technician's make their own schedules. Never could get so much as a call back to tell me they're busy, let alone schedule an appointment. Worst way to run a business ever. Would not recommend to anyone.