Best Air Duct Cleaning in Omaha NE

I called 30 hours ago for a plumbing problem and was asked if I could wait until this afternoon. I agreed and was given a window of 12-4 PM. It's 7 pm and not only have they not come, I just canceled since they could not even estimate at what time they might be here. The excuse was that they were short staffed. Well, they should have told me that yesterday or at 3 PM today when I called to check. TERRIBLE customer service. Will not be calling this company again, EVER!

Called their office 5 times in four weeks, talked to office staff who told me the technician's make their own schedules. Never could get so much as a call back to tell me they're busy, let alone schedule an appointment. Worst way to run a business ever. Would not recommend to anyone.