Best Lighting Repair in Oklahoma City OK
Had a very complicated AC repair done. Too long to go into, but Dense was the only company I called who sympathized with the fact I had no AC.
I have pets, so it wasn't just me I was concerned about in the 86 degree heat we were experiencing.
Tom was my contact and sent a loaner window unit to use until they could schedule me for the 5-hour repair. It was much appreciated.
I dealt with a number of people at Dense who helped in various ways--each of them was kind, had a wonderful attitude, and positive work ethic. So many people seem to hate their jobs and it always shows, but that was never the case here.
Had a bit of a problem (which was fixable) early Saturday morning, called Tom early and woke him up, but he promptly got ahold of someone to come out and resolve the issue.
It is SO NICE to be comfortable in my home again, so I (and my animals) thank all the nice folks at Dense who followed through with what they said they would do.
I have pets, so it wasn't just me I was concerned about in the 86 degree heat we were experiencing.
Tom was my contact and sent a loaner window unit to use until they could schedule me for the 5-hour repair. It was much appreciated.
I dealt with a number of people at Dense who helped in various ways--each of them was kind, had a wonderful attitude, and positive work ethic. So many people seem to hate their jobs and it always shows, but that was never the case here.
Had a bit of a problem (which was fixable) early Saturday morning, called Tom early and woke him up, but he promptly got ahold of someone to come out and resolve the issue.
It is SO NICE to be comfortable in my home again, so I (and my animals) thank all the nice folks at Dense who followed through with what they said they would do.
409 E Broadway, Enid, OK 73701
Update to previous 1 star review, I was contacted by the company, they scheduled for the original day I had taken off work to be home, and fixed the issue, replacing entire spigot at no extra cost.
1555 W Grant Ave, Pauls Valley, OK 73075
Rude, worst ever customer experience.
Set up and appointment with them on Tuesday, had to wait until Friday. They showed up 1 hr late and nobody on the phone nor the technician ever apologized.
When I told the technician I had been waiting he responded he had been working all day. I said that was not my fault and he said 'have a good day' and walked away, drove off. He never looked at my unit.
I waited for a week, was treated always poorly and my A/C still needs to be looked at.
This is the worst experience I have ever had as a customer. My advice is not to waste your time with them.
Set up and appointment with them on Tuesday, had to wait until Friday. They showed up 1 hr late and nobody on the phone nor the technician ever apologized.
When I told the technician I had been waiting he responded he had been working all day. I said that was not my fault and he said 'have a good day' and walked away, drove off. He never looked at my unit.
I waited for a week, was treated always poorly and my A/C still needs to be looked at.
This is the worst experience I have ever had as a customer. My advice is not to waste your time with them.
3737 NW 36th St, Oklahoma City, OK 73112