Best Water Softener Repair in Oakland CA

Had my water heater replaced the next day after texting their site the night before. The plumber even sent his small bio and a pic of himself before showing up. Removed water heater and took to store for warranty replacement. Updated gas line and valve, back together and back in service, GREAT. Cleaned area and took away trash. Good job.

I had a slow running sink that backed up into our 2nd bathroom sink. Awais answered my request at 11:00 pm and arranged to send someone the following early evening (my preference).  Mohammed was wonderful, patient and had the needed equipment to complete a snaking of the pipes. Cleaned the area at the end too!

Definitely keeping their number!!  Thanks to them

I discovered that my water heater had died at 11:00 on a Saturday night. Yaro responded to my inquiry within an hour, and was there Sunday morning at 8:30, as promised, for a consultation. By 11:30, he had installed a new water heater and neatly removed all the debris from the old one! His service was polite, efficient, and competent. Thank you, Yaro!!

We discovered a water issue at our house in which we were losing 5 gallons per minute for the last day and six hours. We called the Plumbing Experts at 2:30 on a Friday afternoon and they were the only company that could come out that day. They showed up Exactly when they told us they would be there which was an hour and a half from the time we called. We found out what the issue was within 20 minutes of their arrival. They were outstanding and I would highly recommend them. We understand that they're not only a plumbing company but they're also a subcontractor for remodels!

They will be our go to in the future for many issues including small remodels!

I had already received estimates on the cost to install a Ring flood light over my garage So, I did not ask about the cost because knew the going rate. In the middle of the job. The older worker turns to me and says This job is going to cost you $700. I was shocked because
this type of job would normally run between  $250 and $300.  I paid for it, however, I will not use this company again nor recommend it to anyone based on over-pricing a basic installation job. I forgot to mention that this price included my senior citizen discount.

our house kitchen drain get stuck and I cannot fix it for 5 hours. This guy come and fix it using his machine tools for 15 mins. And he is nice and easy going man, come to my house after 40 mins call. Really appreciate for his help. And he also give me 3 month warranty for this service. 5 star no doubt!

The weather has been getting much colder recently, and just this morning our water heater broke down. After trying everything we could to get it to work, we decided that we would call Plumbing Care because they were local to us in Dublin, and because of the high ratings and reviews they have.

The experience we had with Plumbing Care was even better than we could ever expect. It was a rainy Saturday morning at around 3pm, and my hopes were not very high that we would find someone to help us. Even though this is California, it can get cold, and life without hot water in the winter is simply miserable. From the moment we first called, we were directly connected to somebody in the office. My first reaction was one of surprise that there was somebody there to take our call on a late Saturday afternoon, and we didn't reach an answering machine! The representative we spoke with was extremely polite and patient, asking questions and providing suggestions for us. When I asked him if it may be possible to send somebody to help us today, he told me that he could have somebody scheduled there in about an hour. I was thrilled.

About 25 minutes later, I received a call from an unknown number. It was the technician who was scheduled to help us. He shared with me as a courtesy that he will be there in just 15 minutes.

After diagnosing the problem, the technician (his name was Mitko) informed me that unfortunately, our water heater was pretty old and suggested that it may not make sense for us to spend the time to try and further isolate and fix the problem, because other issues with the water heater would likely come up soon anyways due to age. I really appreciated Mitko and his manager's thoughtful suggestion in terms of replacing our broken water heater with a new one. They also went ahead and were able to provide a discount to me because, which was really appreciated as new water heaters are not inexpensive.

Mitko then shared with me that he would immediately go to San Ramon to pick up the new water heater, and then get back as quickly as possible. He estimated for us that including all of the time to replace and install the new heater, he hoped to have everything completed the same day at around 9pm. I really appreciated his urgency and willingness to spend his entire Saturday evening rushing in the rain to help us with something our family really needed. The service was smooth and efficient. Mitko ended up completing everything about one hour ahead of his estimated schedule.

A quick story to share, which was slightly unexpected. On the way to picking up the new water heater, I received another call from Mitko. I was expecting the worst when I received his call...thinking that either the water heater we needed was out of stock, or possibly, the price that was quoted would need to be changed due to some new factors which were unexpected and unavoidable. It turned out my fears were completely unfounded. The only reason Mitko called me was just to tell me that there is actually a rebate for the water heater that I am purchasing. He was afraid he might forget to tell me this, and rather than risk that, he called me immediately to make sure I could take advantage of the rebate.

To be honest, I don't think many business (or service technicians) take this extra mile for their customers. Just a few hours later after my call, I now have hot water again, and the entire experience was thorough, honest, and communicative. The only surprises were good ones. Perhaps just as important as having access to hot water again, I feel that I've gained a bit of wisdom in being reminded that while you don't necessarily see them everywhere, there are actually individuals and companies out there who are honest and truly care about their customers. Thanks so much to Plumbing Care. Thank you Mitko. (Note to management at Plumbing Care: Please do recognize Mitko in some way for his truly amazing thoughtfulness and service; he is absolutely amazing.)

They did an amazing job with my toilet replacement and faucet replacement. Really easy to work with and honest pricing. I would use their services going forward.

We had a leak in our kitchen faucet after the hose snapped off. Vince immediately responded to my phone call and was quick to schedule an appointment. He did a great job replacing our faucet and we had him look at a few additional things in our home.  He worked very quickly and clearly has the expertise.  Thanks, Vince!