Best Gravity Septic System Installation in Oakland CA

I needed a septic tank to sewer conversion. I chose Avalon Services, Inc. because they did their research BEFORE submitting a bid. (Another firm had a lower bid but reserved the right to increase it when the project manager arrived to start work.) Since I had looked into this project several years earlier, I knew Avalon was more realistic. Will Feliciano, the owner, was very professional, kept me informed and was a pleasure to work with. So were his workers and Jose, his foreman. Will was usually there working alongside them. We ended up having to install a pump but Will had advised me before I signed the contract that it might be required. He only charged me for the pump; not the considerable extra labor. We had one miscommunication about a possible pipe replacement under my house. That would have been avoided had I placed it in the contract. We both thought the questionable pipe had been inspected internally during this project. Since the main project had been completed, I was very worried it wouldn't be addressed. In my experience, most contractors would have walked away or charged a fortune to do it. Will and I worked out an amicable solution. The work was completed at a later date at a fraction of the cost I had anticipated. He only charged me his cost with no profit. All in all, Avalon Services, Inc. provided high quality work and professional standards at a reasonable price. It's so nice to find an honest contractor who truly cares about customer satisfaction.
Will also came up with an inexpensive solution to a problem created by a previous contractor who, instead of installing the plumbing for my washing machine underneath the floor, had placed it above the floor and built a platform to hide it.

Reviewed during COVID 19 -

It's easy to say that Daniel and Gateway Rooter are a solid company with a professional staff. We are very pleased with the scheduling and the job itself. During this last visit, he installed a new kitchen faucet, garbage disposal, and an ADA toilet. In the past, we have also had him installed a water heater and fix exterior sewage pikes. We will continue to use Gateway Rooter. He also was very respectful about safe practices during Covid 19.