Best Emergency Services in Oakland CA

After unsuccessfully doing some DIY drain unclogging techniques, I called this morning to make an appointment to professionally unclog a bathtub drain. I was happy to hear that they could have someone at my house sooner (between 12-2) because of a cancellation earlier.
The plumber showed up around 12 and was able to remove a lot of hair that was stuck deep in the pipes. He also saw a leak and I gave him the OK to replace some old pipes.

Honestly - I get nervous calling up plumbers because of what kind of bill would pop up at the end, but I'm really happy at how professional he was and that he quoted me prices before starting (unclogging the drain $$$ including labor, adding new pipe + $$$).

Thanks for your help!

Excellent customer service - very professional, polite, and responsive. Super conscientious about keeping the work site clean. The job ended up costing more than first estimated, but we were very pleased with the outcome. Recommended!

They arrived when they said they would. They fixed the problem quickly and with no mess or fuss. They were polite and reliable. We would use them again.

Ben installed my hot water heater last summer.  He was very friendly and professional.  He responded right away, on a SUNDAY, and stayed with it until we had a new hot water heater installed and working that afternoon.  He did great work for a very reasonable price.

Yesterday, the hot water heater's t/p valve released for some reason and water flooded into the pan, etc.  I contacted Ben, nearly a year later, and he responded right away.  He came over first thing this morning, checked it all out and installed a new valve, just to be safe.  We have hot water again and my family can rest easy.  

With all of the shady characters out there in the contracting/construction world, I just wanted to share that I think I've found a real, professional tradesman who stands by his work and cares about his clients.

If you need plumbing help, I HIGHLY recommend Ben and Service Star Plumbing.

I left an online message requesting an appointment to repair the tankless water heater I'd purchased from them 11 years ago.  Someone replied immediately and scheduled a same-day appointment between 12 and 2.  Carlos arrived at 12:45, listening to my sob stories about this water heater while he problem solved.  Then he tested the outlet and voila,  I had hot water,  no bill, a lot of gratitude. For a reason I no longer remember, I hadn't used Nahman in several years but after today's experience they have moved to the very top of my list as my go-to plumber for promptness, competence and honesty.

Our bathtub had a slow leak for several days, and was getting slowly worse.  The fixtures and plumbing are from around 1920 or so, so I wasn't going to touch it.  Found these guys on Yelp, called in the AM, Dennis came in the PM, and he fixed it really quickly.   Friendly, efficient, and able to make his own washers (our neighbors gave him a sheet of rubber, and he cut them to fit since ours aren't available anymore).   $165 well spent since we had no idea how to deal with the antique situation!

Best decision ever, hiring this crew to replace a couple ancient cast iron boilers. He worked very intelligently to tie in a modern mod/con boiler with my gorgeous old radiators. Everything is working perfectly. Very happy. I made a lengthy search of boiler/radiant companies, and they were all scared to take on my project, or they were overpriced, or they didn't seem very knowledgeable or patient. Innovative scored on each of those. Highest recommendation!

I've used Plumbing Care several times, and I'll be using them again. Bill Ivanoo from Plumbing Care stopped by today to fix a leak in the washer line. He was meticulous, genial, diagnosed the problem and got done in 15 minutes flat. Great guy, good service.

The guy responded fast and made a fast appointment with a good price. And my toilet is fixed. Good work. Want to use this plumber in the future with other problems.

I've known owner Tom Cortez and his family for over 20 years through St. Raymond's in Dublin, but when our Pressure Relief Valve (PRV) went out last week. that was not the first reason I called Savior Plumbing.

The reason I called is great service. Tom sent a crew member out the next day and not only replaced the PRV valve, but also replaced some leaking hose bibs in the laundry room.

Their man was fast, efficient, professional and did excellent work on both jobs.

I highly recommend Tom and his great team at Savior Plumbing.

Someone recommended Rey Lacayo at Lacayo- Colt Plumbing to me, and I was so glad I called. Rey came by quickly, gave me the best estimate I'd seen, and had the work *totally done* within five days.
We needed our washer/dryer moved to a utility room, our hot water heater removed and a tankless one installed, and our old furnace replaced and moved to our crawl space.
He is amazingly friendly, easy to reach, and feels like a member of the family after five minutes (get him to tell you his story about taking his three daughters to the AC/DC concert).
Rey and his employees are absolutely people I trust, and would use again. He went far above and beyond what we asked for and was a pleasure to work with.

Yeah.  Paul's nice.
But he is irresponsible, unreliable, and his work is average at best; horrible at worst.
As direct result of his and his assistant's work, we are out thousands of dollars.  They RUINED our unsealed brick deck by pouring and dripping Thompson's Sealer on it while over-applying the sealer to the pergola above (also ruined).
Claire B. In Saratoga: I should have heeded your review.  It might as well have been written by me.

Initially: I got a fairly quick response from him after first contact.  But then it was a series of emails and attempts to nail down a meet date that resulted in too many days going by - and a total no show (waited around for hours; Paul never showed).  
Finally, he comes and proceeds to ruin the deck, ruin the pergola, and slap some boards on a wall in the garage that looked like a third grader did it.  I had another handyman come out and assess; he laughed at the work.  

Paul kept stating that he stands behind his work and expressed frustration at the destroyed deck (completely blamed it on the assistant - but isn't the work of the assistant ultimately his responsibility?) and then told me he would make it right.  It took weeks for him to make time (arguably, it was circumstances out of his control).  

During the weeks that he was unable to address the project and damages, efforts were made by us to fix the deck and the cushions (the sealant had dripped all over the deck furniture as well).  We spent over 15 hours on it.  Our money; our time.
There was no way to extract the sealant from porous brick.  

When he finally set a time to come over to truly assess and discuss restitution, he didn't show.  He. Didn't. Show.  
Again.  
He will claim that he did come.  Apparently, he arrived nearly three hours after the scheduled time and tried to say that he was here and that he'd come to fix the situation.  Ummmm...  No.  Your scheduled time was three hours earlier.  Incredibly unprofessional.  After sitting around for two hours, we left the house.

Although damage control and/or replacement will run in the thousands, we simply asked him to return half of the amount paid to him.  Never heard back from the guy.

Our hot water heater died and CR&P was able to get a new one installed the same day.  Our technician, Ron, arrived early, was wonderful and got the new one sourced, picked up and installed in less than two hours.  I would definitely recommend them!

I have used Jorge's plumbing several times, from installing sewage sump pumps, rain water sump pumps, installing backstops and correcting past plumbers' shoddy workmanship in general. He's friendly, reliable and always gets the job done right. I highly recommend his services.

So I am back to update my review.

After posting our candid review of our experience with Valley Plumbing the owner contacted my husband. We were moving, had a baby, etc. so it took a few weeks for us to get back to him. He called a couple times and was very professional in letting us know he was concerned with our problems and how they responded.

Normally I wouldn't do an update as I think my first reviews are correct BUT this time I am more than happy to update my review.

The owner took the time to listen to our concerns and issues and ask what he could do to make things right. To us there wasn't anything he could do after the fact, we just wanted to voice our experience with his shop.

WELL the next week we get a call from the shop telling us that our part was in!!! Not only did he order the part we were originally trying to get but they didn't bill us for it. WOW, I was impressed as I know it could not have been cheap to do this. They never asked for me to update the review and I feel that they more than deserve a 4 stars for really trying to make things right.

Thanks for really caring about your customers.

Plumbing Heroes was very responsive and accommodating. Bob definitely deserves an extra mention here as he is very knowledgeable, efficient and fun to talk to. He also went above and beyond looking for a specialty part in multiple stores, ordered it online, came back to finish up work... I will be using them again when needed and will be recommending both Plumbing Heroes and Bob to all my friends!

Roberto came to my house looked at my pipes went under the house and changed out my old shower valves because they were getting stripped and I needed a 2nd option. Roberto did an awesome job in a timely manner. Thank you.
Will be calling them back when I'm ready to change out my old galvanized pipes to up to date piping.

I was cleaning the bathroom vanity, moved it, and made a boo boo to the plumbing line. We called around, and Plumbing Connection was the only one that had availability to come to our immediate rescue. Khan and his associate came early which was a relief, put on their booties ( I loved that) , and took a look at the damage I did. They fixed that and a few other issues my husband brought to their attention. They were fast, yet thorough, and their prices extremely reasonable. Khan is friendly and professional. I am thankful Plumbing Connection was available to help us today

Phenomenal! Responsive, dedicated, knowledgeable and honest. Has very reasonable and competitive pricing.
Angelo fixed and replaced a leaking, in ground main water supply pipe below the house-side main shut off valve for me.
He was able to come out on a very late Saturday afternoon to dig up the 2 feet of ground surrounding the entire pipe to thoroughly assess the problem; and he accommodated my schedule to repair and complete the pipe replacement and improvement that evening, to eliminate prolonged discomfort of not having running water for my family.
He will surely be my go-to person on any future plumbing need. Thanks again Angelo!

Had a badly clogged shower drain. Arrived within 5 hours, snaked the drain--problem fixed. Great response with 30 day guarantee!