Best Detached ADU / Guest House Constructio… in Oakland CA
Plumbing Service
Jose was fantastic to work with. He responded in a timely manner, and came out to give me an estimate the next day. His crew was professional, friendly, and polite. They did great work at a reasonable price. They showed me pictures and video of the work they completed in the crawl space under part of the house. I recommend them and am thinking of using them for another project we have.
Oakland, CA
Plumbing Service
Sterling Customer Service
Customer service this fantastic is very rare these days. Even during the estimate phase, Brian, Damon and Tricia were responsive, friendly, and on time. Their bid came in as one of the lowest and we decided to go with them based on what we were reading on Yelp. So glad we did.
Brian re-piped our entire house with copper and while a few things did not go according to plan and the work went longer than we had hoped - some due to our ancient plumbing, faulty fixtures and plaster walls, one or two due to the actual work, and one old issue that we realized and added to the job in the middle of things - he and the whole team worked immediately and tirelessly to make everything right, with zero extra charge or bad attitude, even when the fault was our old house. Plus, Brian is just a really good guy, super punctual, friendly, and a hard worker. Damon and Tricia were on the phone with us, or at our home, immediately when they knew of the slightest issues, and helpful and friendly at every turn.
When they left our house this morning, our very low water pressure problems are gone, the hot water runs hotter (as it should), we have a fancy new kitchen faucet and showerhead (courtesy of them), and a 3-year old problem with crossed lines out of our tankless water heater, that we knew nothing about, is fixed.
Plus, we feel like we have new friends, due to how they treated us so respectfully and generously when things weren't going so well in the middle of the job.
We would not hesitate to hire them again. They are the real deal!
Customer service this fantastic is very rare these days. Even during the estimate phase, Brian, Damon and Tricia were responsive, friendly, and on time. Their bid came in as one of the lowest and we decided to go with them based on what we were reading on Yelp. So glad we did.
Brian re-piped our entire house with copper and while a few things did not go according to plan and the work went longer than we had hoped - some due to our ancient plumbing, faulty fixtures and plaster walls, one or two due to the actual work, and one old issue that we realized and added to the job in the middle of things - he and the whole team worked immediately and tirelessly to make everything right, with zero extra charge or bad attitude, even when the fault was our old house. Plus, Brian is just a really good guy, super punctual, friendly, and a hard worker. Damon and Tricia were on the phone with us, or at our home, immediately when they knew of the slightest issues, and helpful and friendly at every turn.
When they left our house this morning, our very low water pressure problems are gone, the hot water runs hotter (as it should), we have a fancy new kitchen faucet and showerhead (courtesy of them), and a 3-year old problem with crossed lines out of our tankless water heater, that we knew nothing about, is fixed.
Plus, we feel like we have new friends, due to how they treated us so respectfully and generously when things weren't going so well in the middle of the job.
We would not hesitate to hire them again. They are the real deal!
Richmond, CA 94806