Best Sewage Cleanup in Newark NJ

Stay away. Use any other plumber. Anyone. They are liars and thieves. If I could leave a negative star, I would. We used Roto-Rooter several times in the past without problem. This time, the amount of stress they caused my family is inexcusable. We called them about a leak Sunday night at 7pm. Emergency plumbers they are not. They said they couldn't come until 9am Monday. No one showed up. We called and they then informed us the town had to shut off our water. Why didn't they tell us that the night before? We called, the town shut off our water, and HOURS later, they showed up. The plumber they sent didn't know how to repair the problem. He said he would send someone else. The next plumber called and said he couldn't come until the next morning, and would be here at 10:30am. No one showed up. At 11:30, I called again. Someone at their 1800 number shouted at me and then hung up on me. This is the point where I lost my patience. I called again. They said he would be at our house in 30 minutes. An hour later, he showed up, sat in his van texting for 20 minutes, then came in to tell me he had to get a part from his job from the morning and would be right back. We had an emergency and small children in the home and they were already two days late. Why did Roto-Rooter send him to someone else's job that morning? He disappeared at 2pm, came back at 2:40. We went two days without water, without flushing toilets, without showers. For this, they charged $1,700 and refused to compensate us for our trouble.