Best Tile Floor Restoration in New York NY

Yes, a real 5-star review. Harry really is as good as people say. I needed a ceiling fan installed, and some tiles repaired in the bathroom. Harry came, quickly assessed the situation, laid out what the work entailed and provided a price. Followed up in a couple of hours with a formal quote, that laid out all the work that would be done (in detail, down to the painting, patching, grouting, everything - that way everyone knows what is getting paid for). He worked with my co-op board to get insurance paperwork taken care of, lead-paint riders, everything. I will be there at 9am on Monday. And 9am on Monday he is there, I go off to work, throughout the job he's in touch with me to let me know what's happening and with any questions.

Now here's the bit that really makes him great: the fan had a defective motor controller. He called the manufacturer and they shipped a new one. I'm thinking, Great, so now I have to pay for the electrician to come back. Nope - the new part came, the electrician came and fitted it. Didn't work. Ordered a new part. The electrician came again, fitted it, now it works. That's an additional 3 hours of work that I'm not charged for - Harry is a guy who takes the view that the job is done when it's done, and not before.

I would recommend him to anyone who needs a contractor - is he the cheapest? Probably not. But in this business you get what you pay for. And honestly, I would rather pay 10-20% more for a guy who I know does good work (I mean, he painted the whole ceiling after he installed the fan, I didn't want the patch to look different from the rest of the ceiling,), comes when he says, cleans up after himself, is polite, organised, and communicates. The lady in his office, Adrianna, is incredible - she is On The Case, she responds to emails quickly, you're never left thinking the guy's got my 50% deposit, is that the last I'm going to see of him?

Put it this way - I'm already thinking of more work that I can have done so I can get his guy's back here. You will not be sorry if you hire him.

I met with the gentleman and at first wasn't sure who to go with had few other companies gave me estimates one actually a little cheaper but the way the guys at A&O responded to my needs and the urgency of my situation Let me say the professionalism was impeccable very glad I chose them even though I may have paid just a little more definitely worth every penny just the comfort and convenience knowing I don't have to get it done again is why I will be calling them up for my next project in our home I highly recommend these people they left my house looking better than when they came in my hat's off to those young men