Best Backflow Preventer Installation in New Orleans LA

We used West Plumbing in Gretna to a repair a leaking pipe in our wall that connected to our hot water heater.  They gave us a 2 hour window for an appointment which is refreshing compared with the typical 4-5 hour window that we're used to with other contractors. Their plumbers were prompt, professional, and called us when they were in route. Jill and Jeremy were both professional  and helpful. Thank you West Plumbing!

I received 3 quotes for a plumbing repair at my home. Although Accardo and Lambert were the most expensive of the 3, they were the first available to fix the issue and time was of the essence, which I found extremely valuable.  I was told it would take one day and would cost $1250.  It ended up taking 5 days, where workers came and went, staying no more then 3 hours on any given day.  After 3 days, I called the owner to discuss, what the change in timeline meant for my cost and that I had another company lined up to start work if they could not finish on time.  Mr. Lambert was abrupt when I asked very simple questions about the repair regarding timeline and cost; I explained that I chose to go with his company although more expensive because the time was more valuable to me.  He proceeded to yell at me that he wasn't making any money off the job and he was doing this as a favor for someone. I left the conversation handing it over for my husband to handle.  On Day 5, they finish the job, and leave a bill for $1600. My husband eventually talked them down to $1425.  The work that was done was inspected by the SWB and approved.  But if you are looking for quality customer service, timeliness and good communication, I would suggest finding another plumbing company.