Best Doorbell Installation in Nashville TN

Had a Lee Company check out my parents struggling AC unit. It seemed to be underperforming. Scheduled a visit then had to ask them to change the time.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.

I used Coolray for the first time Saturday, Joseph F came to service my heat/air pump. He was on time, explained everything in detail and even changed out my vent return free of charge! He was neat and very professional, I will request him every time. Joseph is a home grown young gentleman with skill and manners! I was very pleased with my service and signed up for regular maintenance on my unit!
Melissa Rose, Franklin, Tn

Lee Company has already been to our home twice: to add a supply line for a gas dryer and to perform routine maintenance on the HVAC systems.  On both calls the technicians called when enroute and arrived early in their scheduled windows.  All work accomplished in a timely fashion.  Both teams cleaned up things before they left.  Prices were reasonable.  I even signed up for an annual service plan.  Good folks!

You can't base a company due to one employee but after spending $26,050.00 with a company for 2 new units for a residential home one would expect to be treated as a valued customer .  First of all we did receive 3 bids from reputable companies and out of those the salesman/ project manager that we liked the least was the one with the Lee company .  We went ahead and went with the Lee Company  simply because of the companies reputation .  The units are fine the Installers were great . The issue was the salesman / project manager . As my spouse and I were outside looking at the upstairs unit the senior installer had called the Salesman / project manager and had him on speaker phone . The installer ask where the second crew was because they had scheduled two crews for installation due to having 2 units .  The project manager told the installer to go ahead and set the second unit up because the other crew was behind . The installer told him they could not set it up because the pad had not been delivered , the project manager got irate and said I DONT CARE what you have to do JUST make it work . Once again the installer explained that it would not work !  The project manager repeatedly keep telling him to just make it work .  I dont care who you are that's not what a homeowner wants to hear after spending twenty six thousand dollars with a company . So the saleman / project manager didn't care after the sale he just wanted it done even if it were wrong . So if your in the Sumner County / Hendersonville Tn do yourself a favor and get a different saleman  not Anthony Grayson , or do business with another company .  I did reach out to the company and they issued an apology but somehow we still feel like we were just another number and the job was done .  Wonder how the Governor would like how one of his project managers conducts business with his company .

I learned a valuable lesson today. I scheduled an estimate to have a few new outdoor receptacles put in. When booking the appointment, they make you agree to a Service Call charge - even for a quote.  Assuming their quote would be in line with other quotes I was getting, I agreed.

This should have been the first warning sign.  

When the tech got there, he was polite.  However, his estimate was way higher than others I've received. In addition, other electricians provided different installation options which will save me a considerable amount of money than the way they wanted to do the installation.

When I commented on how high the estimate was, he magically dropped the price a bit - but not that much.  He told me he has to quote a certain way and has no control over it.  This might be so the techs can't charge what the service should be and instead charge what the company wants.

So it appears their business model is to charge people to come give an estimate that is way too high so they don't have to do the work and still pocket the service call fee.  

Nice racket.

Update:   I wrote this review not recognizing that anyone from Lee Co. would see it. As a parent I am trying to build relationships with companies that I can trust so that I can pass those relationships down to my children and know that they will be taken care of. I have a disease that will likely take me from my children sooner than I want so this is especially important to me that I have these things set up for them. Service Manager Chad called me to talk about what happened on the weekend and I assumed it would be another debate about whether I should have felt the way I did or not, such as the call from June on Saturday. It was not. Chad was super nice and wanted to restore our relationship. He sent Wes, the most amazing tech, out to look at my unit and he had it figured out in less than 30 min. Wes restored my heat and my relationship with Lee Company by lunch. As for now our unit is working. I was shocked that Chad was so caring about the situation with the tech and customer care rep on Saturday but he also seemed to care that we had no heat. I know that there will always be the June's of the world but I can handle that as long as there are the Chad's and Wes' here as well.

Been with this company for years as we have used them to maintain our heating/cooling system. Called them Saturday morning to schedule a service call as our unit is making a noise and Auxillary heat is kicking on and lead to a $700 bill this month. The unit was just serviced a couple of months ago. A very rude June answered my call and I asked her what the cost would be to figure it out and she informed me that it would be $79. When the tech arrives I asked him if there would be tax and he tells me not to write the check yet because there will be a diagnostic fee of up to $130 additional dollars. I asked him to elaborate on this as I was not told about it and he explained it to me and said that there had been several people earlier in the day who were surprised by this charge as well. I told him I could not commit to this additional charge without speaking to my husband and could not reach him at this point so we would not move forward. He made several calls to his boss over the next 20 min but each time he made this call he walked far away from me so that I could not hear the conversation which seemed extremely shady to me. I told him that I felt very mislead concerning what the cost would be and could not commit to pay up to pay $130-$200 before the repair even began without speaking to my husband. The tech and I spoke for about 20 minutes. I think his boss was telling him to try to talk me into it. The tech initially told me that there had been several other customers that morning who were upset about the hidden charge but then later back tracked and said there had only been one. Even if there had been no other customers, I felt mislead and this charge shouldn't have been hidden. I eventually told him to just leave and that I would rather wrap my 7 kids in 10 layers of clothing before allowing a company that I can no longer trust to look at and ultimately repair my system. At this point I wondered if this would be a situation where I am told the problem was something pricey when in fact it wasn't. I called Hiller who charges only $79 - no additional charges to diagnose and give me a quote on the repair. June did call me back and say she was going to make it right but in the same conversation told me that I was not mislead when she told me it would be $79. I also spoke to the manager who was willing to wave the additional fees but at this point I can't trust this company. We are at the mercy of these guys and need to be able to trust the companies that we do business with. I don't mind paying a fair price for a job done well but I will not go for this company telling one fee and then the tech adding fees once he is here as if I am so desperate that I will pay anything to get my unit fixed. I will moving my contract to Hiller which I should have done 2 years ago when they took care of my plumbing. Just want to do business with folks that appreciate their customers and don't want to take advantage of them in order to pile up the all mighty dollar.

Update: Karol, I was not in search of a final price. I was told the cost for the diagnosis would be $79 so that is what I expected to pay. I was not told that was a chance that the fee could be higher based on these things that you have mentioned. Thank you for responding to my review. I have spoken with your manager and he understood clearly why I felt mislead and lost trust for your company. This was not a miscommunication with the tech and he is not to blame for anything here. This is an issue with what is told to customers upon placing a request for service. As far as walking away from customers while speaking with the home office, I think you would be hard pressed to find a consumer who wouldn't be suspicious of this behavior. Thanks again. Deborah

We are a long term customer of Lee Company.
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that,  it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company

On Monday 7-27-2020 Lee Company at Menzler Rd Nashville,TN sent Seth out to repair my unit.My problem was last year it was working.This year my air unit came on but was not blowing air through my vents.So Seth checked it out.Told me I needed to buy a new unit for $6,500.That I can finance it to make monthly payments.I told him no thanks.I got enough monthly bills.So he kept pushing to send a guy out to talk about the 3 different units for sale.Also wanted to sign me up for a program.Was trying hard to make that sale.So I sent him on his way with the $79 dollar traveling fee.So the next day I called another heating and cooling company.The guy checked it out and told me the problem was a back compositor.It powers my fan.I cost $164 and I gave him $170.

Repaired a small water leak from the crawl space. Charged $333 ($299 w/mil discount). I'll need to do some research on whether this is a normal charge. Technician was professional. Was seen promptly the day after I called.