Best Circuit Breaker Installation in Nashville TN
Had a Lee Company check out my parents struggling AC unit. It seemed to be underperforming. Scheduled a visit then had to ask them to change the time.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.
No problem. They communicated the change of schedule and showed up on time. Greg, the technician, fully checked out my parent's unit and communicated to me his findings. He was great. The response and communication of this company is spot on. Everyone I talked to did what they said they would do. Can't recommend them enough. They were thorough, professional and a pleasure to do business with. TY to all.
5237 Nashville Rd, Ste 6, Bowling Green, KY 42101
Great fast response. Came out next day and quoted work. Finished repairs quickly with no surprises . Friendly and high quality!
1717 Elm Hill Pike, Ste B, Nashville, TN 37210
Lee Company has already been to our home twice: to add a supply line for a gas dryer and to perform routine maintenance on the HVAC systems. On both calls the technicians called when enroute and arrived early in their scheduled windows. All work accomplished in a timely fashion. Both teams cleaned up things before they left. Prices were reasonable. I even signed up for an annual service plan. Good folks!
1836 Memorial Dr, Clarksville, TN 37043
You can't base a company due to one employee but after spending $26,050.00 with a company for 2 new units for a residential home one would expect to be treated as a valued customer . First of all we did receive 3 bids from reputable companies and out of those the salesman/ project manager that we liked the least was the one with the Lee company . We went ahead and went with the Lee Company simply because of the companies reputation . The units are fine the Installers were great . The issue was the salesman / project manager . As my spouse and I were outside looking at the upstairs unit the senior installer had called the Salesman / project manager and had him on speaker phone . The installer ask where the second crew was because they had scheduled two crews for installation due to having 2 units . The project manager told the installer to go ahead and set the second unit up because the other crew was behind . The installer told him they could not set it up because the pad had not been delivered , the project manager got irate and said I DONT CARE what you have to do JUST make it work . Once again the installer explained that it would not work ! The project manager repeatedly keep telling him to just make it work . I dont care who you are that's not what a homeowner wants to hear after spending twenty six thousand dollars with a company . So the saleman / project manager didn't care after the sale he just wanted it done even if it were wrong . So if your in the Sumner County / Hendersonville Tn do yourself a favor and get a different saleman not Anthony Grayson , or do business with another company . I did reach out to the company and they issued an apology but somehow we still feel like we were just another number and the job was done . Wonder how the Governor would like how one of his project managers conducts business with his company .
172 E Main St, Hendersonville, TN 37075
David did a great job installing an outlet behind our dishwasher, adding a switch on the countertop and also an outlet under the sink. Will do business with him again. Thanks
Nashville, TN
I wrote a review about the ineffectiveness of Lee company technicians, but needed to add a bit more information. When one of the Murfreesboro technicians put in the 2nd plug, I told him 2 or 3 times where I wanted in. He installed in 10 ft or so from where I wanted it...his response was that that was close enough for my extension cord. That's not what I call customer service.
675 Middle Tennessee Blvd, Ste A, Murfreesboro, TN 37129
If I had given this review a year ago, I would give them 4 stars but it appears they now have more work than they can handle and the customer pays the price. I had a tree root grow into an outgoing pipe in the yard. To give them credit, they were out within a couple of days to dig the trench, replace the line and get the plumbing going again. However, it took over a month to come back and backfill the huge trench and over another month to come back and finish the job and level out the dirt. I had to make every call to be the squeeky wheel, otherwise I never heard from anyone. When the crew did come to finish the job, they advised they had people that had been waiting longer than me that they haven't got to yet.
I then had a fan go out on my HVAC. I couldn't get a live person on the phone because all customer service reps were busy. I punched in my return phone number for a return call. It's been over 24 hours and they still haven't called. I just called one of their competitors and reached a live person on the first try and they can come this afternoon to look at it. I will be cancelling my service contract with Lee Company.
I then had a fan go out on my HVAC. I couldn't get a live person on the phone because all customer service reps were busy. I punched in my return phone number for a return call. It's been over 24 hours and they still haven't called. I just called one of their competitors and reached a live person on the first try and they can come this afternoon to look at it. I will be cancelling my service contract with Lee Company.
Nashville, TN
We are a long term customer of Lee Company.
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that, it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company
We have spent thousands of dollars with them. New AC unit, water pump, service fees, etc.
We recently called them because we are interested in connecting our emergency generator to the house.
To come and give us an estimate they charge us a $75 dispatch fee
When I tell them I don't think I should pay that for them giving me an estimate, they say that for small jobs this is the policy. That if a project manager had come we would not have to pay that fee. The thing is that they are the ones who decide who to send.
On top of all that, it turned out this is a 4K job and a project manager has to come and give the exact estimate. When I say, so now that this is a big job with a project manager, can you please wave the dispatch fee. They say they can't do that
This is a racket.
I am done with this company
7071 Old Harding Pike, Bellevue, TN 37221
Had Lee company come out when it was in the 100s because ac just wasn't working. Well they said we needed a new system and upgraded duct work. They do the work now my master bedroom doesn't cool, it used to when old system was working, they said they need to add a new duct, and other $1200. I go upstairs because my son said the carpet is wet, so I go in attic and slip on water and partially fall through ceiling because the evaporator drain just ran 5 feet away to drain on the ceiling. At this point I'm pissed, I look around and see all the duct work is the same, it's all dirty has insulation on it and it not even sealed to the unit, remember I paid to have upgraded ducts installed because supposedly mine were the wrong size. So I remember seeing ducting in my driveway when I came home so I check my security cameras and I watch as the technician loads them back in van and drives off! So may lies told during the process and they just want your money. I hope the governor does something about his company and how it's ripping people off. Oh and if you see my other post about my septic system I found that it had collapsed due to Lee company parking their van on top of it when they were installing new compressors.
1124 Menzler Rd, Nashville, TN 37210
If you have money to just throw away go see Lee company. I bought my dad a new ceiling fan, so to take it down and put up the new fan on a 8 foot ceiling using a step stool to get to cost over 310 dollars for less than an hour of work. Thinking about become an electrician if that's the money there making. That is just the labor not including the fee to come to the house. Greed at its finest.
3530 N Mt Juliet Rd, Mount Juliet, TN 37122