Best Appliance Installation in Nashville TN

My air conditioner went out and it was 90 inside! David was there within an hour and fixed it right up. I never do reviews, but the promptness and friendliness of him made me do so. This is the second time he's come out (the first was my fault for not changing my filters ). THANK YOU SO MUCH for being amazing! My dad has owned a contracting company for 40 years, so in my younger years of working for him I learned the value of a company that takes pride in their work. This is one of those companies.

A big thank you to Devon from Homeworks. It's real nice to see someone care so much about doing an excellent appliance installation. I have had some bad experiences with the big box stores and their installers. So glad I found Homeworks.

Homeworks is a local company and truly cares about quality and getting it done right the first time. Thank you Homeworks and thank you Devon.

James took on a whole new challenge for me.
I have moved to the area from Michigan last week. I am living in my RV which had developed a clog in toilet black water tank. Lots of people offered to help with no success. So I reached out to James who willingly accepted the challenge.
It was a nasty, gross job, but he stuck with it. And he successfully unclogged my toilet!
I cannot express how happy that made me.
James is a very friendly, family man. He never gave up. I very grateful.
I highly recommend his services. And if I ever need a plumber again he is the man I will call.

Great service, repairs done exactly as requested! HVAC specialist took pictures and videos before and after repairs. I find that to be very helpful. Highly recommended!

First of all, I don't typically leave bad reviews on Yelp. But in this case, consumers be warned. If I could give this company zero or negative stars, I would.
I had a Aprilaire humidifier installed a couple years back and they installed it incorrectly, causing the living rooms floors to buckle and had to replace. Jewell was good about the insurance claim and their insurance paid for it. But, we were out of a living room for almost two months.
Two weeks ago, I called them to replace the humidifier filter. Easy job. The tech who came out messed it up and spilled water on the board, shorting out the unit. He came back to fix THAT a week and a half later. On Christmas morning, we woke to our house having no heat since he had done something to disable the brand new HVAC unit we had installed by Lee Co two months prior. (The second time he left us with no heat.)
Today was now the FIFTH visit by Jewell and thankfully the techs seemingly fixed everything that the other one broke. But, they left stains on our white wall, and a bent air return! Unbelievable. There is no way I could keep my cool about this as I typically do.
This company is a mess. Not only did they lose money by having their employees out here for so many hours, they caused an incredible amount of stress and frustration for both my family and I as well as their own employees. Nobody wins when this happens. And ,oh yeah, ruined Christmas morning.

I sat on this review for a bit to ensure I had my final thoughts.
I used Coolray for plumbing and electrical issues. They wouldn't give me a quote by phone or online for basic services (even a ballpark), instead insisting on looking first. To look (for plumbing) they had to get things taken apart ensuring you're pretty much going to go ahead and pay whatever to resolve the issue. We initially called for one plumbing issue, they fixed it (for a steep price) and the plumber was friendly. Said plumber also took a look at another issue I had as I mentioned it off-hand, and said it was fixed but it resumed to its completely broken ways as soon as he left. Can't complain too much there as he didn't charge and thought he had resolved it (plus noone else has been able to fix this issue either).  To get a price that wasn't as bonkers high he encouraged us to join their Customer Care loyalty group (for a price). I did. It was still really high, but I was never billed for that customer care thing so I'm assuming it was lost somewhere along the way.
Called Coolray again for electrical issues. Had been working with another local electrician who were at the moment not responsive. Coolray was super responsive and out quickly. They fixed part of what we paid them to fix, but there was some misunderstanding. We pointed out a light that was arcing and causing issues. Both lights behind a panel needed replacing as wiring for both switches was frayed. They only replaced one of these two switches, which means they took the panel off, saw the fraying, and only replaced one of them. I realized this was so when I got home and turned on the assumed fix light only to see flickering and hear a pop. Called Coolray to see if they could fix this issue which we thought we'd already paid for, and they said they had only charged us for one of the two switches and quoted us a remarkably high price to come out (including a service fee for making the drive at all) and fix the additional switch. We went with another electrician for half the price.
So--solid work for the most part if some miscommunication, high even for the market area.

When our water heater quit on a holiday weekend, Southern Service was quick to come out and replace the tank (for a price we were very happy with).

Service scheduling was not only quick (they even had same day available) but flexible. The scheduling window was narrow -- they did not make me block out a 12 hour window during which they might arrive, but booked and arrived within a 30-minute window.

Technician was clean, friendly, personable, and efficient. Work was quick and well done. Happy with the service, they will be my first choice for future electrical work.

I can't really say how their work was because the technician never called me to schedule an appointment, even after two attempts on my part.

We have spent almost $2,000 over seven months and not had the problem fixed.  Our first call to Lee Plumbing was for a small drip in the shower.  They replaced a cartridge and all was good.  They talked us into a yearly plan for $99.  This proved to be a mistake as every time they come out they seem to find a problem.  Our kitchen sink water runs hot and then ice cold and back to hot.  They supposedly made our tankless hot water heater like new which did not solve the problem.  Then they replaced our kitchen faucet.  Then they changed out a cartridge from the guest bathroom, and while they were here decided they didn't like the way their former technician had replaced a cartridge in the other bathroom and replaced it for free.  Later that night we noticed clanking sounds in the bathroom, and Lee came out and said our shower valve had gone bad.  In fairness, they did replace it for free because it was fine until they got in there and messed with it.  Every time someone comes out it is a different person.  It is not only inconvenient for us to be here, but the issue with the hot/cold water has not been resolved.  Also, they removed our flow constrictors without asking us, and now they cannot be replaced.  The last straw was when the plumber was here and said he did not know how to turn up our hot water...The employee before him had lowered it from 130 to 125 and we wanted it raised back to 130.  Seriously???  Sorry Lee, but our business is going elsewhere because we have lost trust in you.

I learned a valuable lesson today. I scheduled an estimate to have a few new outdoor receptacles put in. When booking the appointment, they make you agree to a Service Call charge - even for a quote.  Assuming their quote would be in line with other quotes I was getting, I agreed.

This should have been the first warning sign.  

When the tech got there, he was polite.  However, his estimate was way higher than others I've received. In addition, other electricians provided different installation options which will save me a considerable amount of money than the way they wanted to do the installation.

When I commented on how high the estimate was, he magically dropped the price a bit - but not that much.  He told me he has to quote a certain way and has no control over it.  This might be so the techs can't charge what the service should be and instead charge what the company wants.

So it appears their business model is to charge people to come give an estimate that is way too high so they don't have to do the work and still pocket the service call fee.  

Nice racket.

Called to report broken AC unit on 90 degree day. Lee came same day w 2 techs. Did complete check on both zones for obvious issues...all looked fine. Went to attic it was a clogged line. Vacuumed it out and and got the air cold. Went under house to check for drainage and see about any issues.  Went above and beyond and had complete confidence in them as professionals and their no nonsense approach. Will use again for sure.

Purchased the Fall and Spring maintenance package last year and had no issues scheduling the Autumn service. Called to schedule the Spring service on May 30th. Just put it this way, they aren't coming out until 2nd week in July. Won't buy the two visit service again, that's for sure!

Had them out to fix what a different plumber could not. Good rates, professional people and showed up when promised.

They were able to schedule us right away. Once the tech arrived and assessed the problem with our AC units, he serviced them and had another tech deliver the part he needed to finish the job. He spent all day making sure the problem was fixed and was still very gracious as he wrote up our paperwork and explained the service agreements.