Best Septic System Pumping in Minneapolis MN

Made an appointment with this company the said they  were booked out for 11 days.  Jim Anderson  called way past his appointment time of 8 AM at 10:30 am saying he was having trouble with his truck and he would be here in a hour. Jim arrived around noon and he says he needed a longer hose and a permit from the city and that he would be back this afternoon. Jim never came back or called .So I Called the city and he hadn't got the permit or every been there. I left a message for him after 4 pm and he never called back. Jim finally calls the next day and says  his pump is broke and he would call when it was fixed. I told him no thanks and we would find someone else. We called a different  sewer Co. and they came out the day same.