Best Electric Furnace Repair in Minneapolis MN

Still waiting for my rebate since June, I call   Excel energy, they said they never received my rebate application, then I call and text Michael to see what's going on, no response.

Always responsive, and professional!  They do great work, and they don't try to pressure people or up-sell anything.  Highly recommend.

Very friendly and fast service. He knew exactly what was going on with the AC. He was the best!! Highly recommend!!

This was a good experience. The guy who came (Joe) was really a super guy and he did a good job. Cleaned up after himself and explained everything he did. I need a reliable plumber in the rolodex and I will call this company again. The price seemed fair for the work he did and better quote than I got somewhere else.

This company charges $129 just to obtain an estimate to clean an evaporator coil.  That is a ridiculously high fee to receive any sort of estimate to begin with, but even more ridiculous when the customer knows exactly what he needs.  This company obviously does not want you to obtain estimates from other companies when they charge such a high fee themselves.

Very dissatisfied with the timeframe I was given. I was told between 10:00 and 12:00. I even called that morning to confirm and was told someone would be out to my house between 10 and 12. Received a text at 11:50 that Rick was on his way. 40 minutes later still no Rick. I called and was told he's on his way. Rick arrived at 1:15. Dressed professionally and polite. Rick did a very good job explaining what he did and the results of our furnace. Answered all my questions with great detail and I felt he was efficient. I just wish they could give a better timeline. I missed a half of a day of work waiting.

We have used Air mechanical for 22 years and come to trust them and their experts. Their tech was polite, professional and very knowledgeable. He always showed us while he explained what was wrong and suggestions for options. The sale person was very nice and gave us many options. Both of the employees were prompt and very ethical. It was nice to get calls to let us know when the people would be here. Highly recommend this company!

Selling my house and buyer requested a furnace tune up. Per ServiceToday's website will also conduct any necessary parts cleaning and/or minor repairs, test for carbon monoxide, and do a full check of all safety controls They failed to do that so I called and talked to Christi on the phone and they said those can be done at an additional charge usually. I was not made aware of this at all. I thought the $79 tune up was for everything. They also told me I had a cracked heater exchange via a remote controlled camera. I had another Company come out a couple hours later determine that my heat Exchange was not cracked. I showed them what ServiceToday showed me was a crack and they actually removed parts of my furnace to get an eye view and determined there was no crack and then also did a C02 combustion test which came back clean. I asked Christi why they did not perform a C02 test to assure the crack was there and she gave me an excuse that they see anything they red tag it and tell me to replace my furnace. After looking at other reviews this seems to be a common practice with them to get more business. Run as fast as you can from these scam artists. I will be disputing my charge on the my credit card and recommend everyone else to avoid them.

Housing inspector said we needed to replace about 6 feet of venting pipe for a dryer.  Needed to use a licensed plumber.  Deans came out and quoted $950 !!! The job would involve 2 guys for a couple of hours....there would be supplies needed, like tape.... The guy could hardly keep a straight face talking to my son about the job - apparently smirking the whole time.  I would tell anyone who needs a licensed company to call ANYBODY else!!!!

They sold and installed the wrong part for our furnace. We had to hire another contractor the next day and pay for the correct part AGAIN. They refuse to give us our $468 back for a part that was completely useless!! Do NOT whatever you do use this company. They are scammers!!!

Our experience with Genz-Ryan was frustrating. They gave if us a quote for a $1,000 repair that we ended up doing on our own for about $40 of parts and an hour of work.

I would never recommend Scott Ferrell of Lakes Area Home Improvement to anyone. He is dishonest, combative and treats his customers with zero respect - especially female clients. If a project doesn't go smoothly or needs to be fixed, you can be certain it was your fault. And you'll pay to have it fixed. His excuses are the same with every customer. Be prepared for an astronomical bill that is he unwilling to explain and demands for immediate payment - or you'll be stuck with his endless harassment, name-calling and threats. Truly despicable business conduct. There are so many honest, excellent tradesmen in Minneapolis. Avoid this one.

Was persistent on changing a fuse out for me on a furnace, like I don't know what a fuse look like because I'm a woman. Told me it was a safety mechanism that needs to be replaced. It usually runs $500,  but today's special is $75! F*** you, threaten to red flag me for not  falling into their scam... my blood was boiling at this point... a thief and a scammer they are. Did you pay these people to give you 4-5 stars? Is constantly changing your business name a good business tactic? BEWARE, if they don't like you they'll break your appliance instead.

Sabre is an exceptional contractor who did great work for me.  After dealing with several contractors upon moving into a new home, Sabre ranks near the top for quality, timeliness, and customer service.  They came to finish a job after another contractor had several employees quite and became non-communicative.  

I recommend Sabre if you are seeking a reliable contractor to work with.

We encountered BWS Heating almost by accident: they were chosen by our property management company to do emergency service on the water heater at our rental property in the Twin Cities area. At the time (01/18/2020) , we were out of the state and went along with their recommendation.
Simply put, I would never choose to do business with BWS again.

First, the diagnostic service that they provided cost us $188 because it involved overtime because the work occurred on a Saturday.

Second, the work involved in relighting the pilot light for the water heater cost us another $200.

Interestingly, our contract with Renters Warehouse stipulates a $400 ceiling on emergency repairs. As noted below, the charge of $388 was probably not an accident (see Fourth below).  

Third, we received a quote for a new water heater with two options (either 40 or 50 gallon capacity) with pricing but no indication whatsoever about the manufacturer or any other product details for the units being proposed.

Fourth, after the immediate crisis was resolved, we learned that BWS pays a referral fee (or kickback) to Renters Warehouse whenever they are referred for a service call.

We did, in fact, contract with another company, one within 6 miles of our residence in contrast to the 25-30 mile distance for BWS. This firm not only provided us with specific details of the product options that they recommended, but went above & beyond installing the new water heater by making a couple of small improvements in our furnace room operation (at no additional cost, by the way).

Thom B.

Moving to a new home, needed some plumbing work before moving in. We called City View and scheduled an appointment for them to come out and give us an estimate on a couple of items that needed to be addressed.  They came out on a Monday and promised an estimate by Wednesday.  We called on Wednesday making sure they had our correct email, to which we were told rudely we would have it by the end of the day.  Nothing!!  Called late afternoon on Thursday again checking to see when we could expect it and making sure they had the correct email address. They apologized, saying they would get it out ASAP, NOTHING, no phone call, no email, no I'm sorry we have been busy, total silence.  Apparently they have enough business, I would not recommend using them, unless you like a challenge!!  They are only getting one star because I can't post without it!!

Very concerned about technician's knowledge and honesty.  Called for service.  Was told I had cracked or plugged heat exchanger.  He looked at my furnace literature and never mentioned that heat exchanger was under warranty.  He called estimator for new furnace information.  Long story short, I looked at furnace information after service person and estimator left.  My heat exchanger was still under warranty.  I called original installer.  He sent out service person, at no charge.  It was Saturday.  No cracked or plugged heat exchanger but weak sensor.  I feel they were looking for sale and taking advantage of woman concerned about heat for home.