Best Damage Restoration in Minneapolis MN

I called Ouverson Sewer & Water in a panic yesterday. The woman who answered the phone listened to my story about another company pressuring me to make a fast decision about two, very expensive repairs.

At first, she told me that they are a small family owned business and that they fit their camera scope appointments in when they could,  between other paying appointments.  When I called back a half hour later, she spoke to me woman to woman and said it infuriates her to see people trying to take advantage of women and that she was going to make sure that someone would make it to my house that day (yesterday).

The Ouverson Sewer & Water Technician was at my house for maybe 15 mintues total. Within five minutes he had easily pushed his camera through a toilet paper clog that the first company had showed me an insisted was impassable.

Ouverson Sewer & Water charged me nothing, their technician (Matt) showed me that the water was draining through the pipe with ease and potentially saved me $7500 / $8500 that the other company was trying to fleece.

Ouverson Sewer & Water came highly recommended. I hope that you never need them, but if you do, you can bet they will be honest.

So, wow.  They say that they have 24/7 service.  However, when I called them, they were not able to get out until the next day.  I explained that we had one bathroom and that I would keep that appointment but had to call around to try to get someone out tonight.  
Amazing that when I called back to cancel they had someone that was available to come out.  Needless to say, I did not use them.  This place has poor advertisement of 24/7 service that really means 8:00am-5:00pm.

Although they were a bit late from the scheduled time, the service person was personable and thorough with a good result. I have used RR before and they always seem to do well.

Overpriced, wouldn't give any quote over the phone, then got to the house and said it would cost $309 to clean out up to 100ft of the main line.  Finally talked them down to $269 by them applying a coupon for me.  Worked for a couple hours then left the job unfinished to go home for the night.  Then said they would come back tomorrow, except they weren't willing to come back unless someone was present which would require me to miss work.  Crazy corporate policy.  Gave up and decided to call another sewer company.  New company quoted and charged $170 for successfully cleaning out the main the next day (without me needing to be there)!!  I want my money back from Roto-screw you over-Rooter.

After finding water backing up into our basement on a Saturday night we called a few places and Roto-Rooter was the only one able to have a technician out the same night. Technician arrived within an hour of us calling Jacob (Emp. # 1669) wascourteous, professional and talked through each step of the process to unclog the main line. Hopefully they have permanently resolved the problem but would definitely use Roto-Rooter again if needed. Invoice # 19898034.

I gave this company a one star because they do not do the job properly and they are way overpriced and they are not trained properly. They messed up on our sewer and when they came back they still made us pay for the mistake that they have made, I would never recommend this company to anyone.

kitchen sink clogged. clog was in line approximately 25 feet from main line. repairman used snake to clear, took about 45 minutes. the charge was $435.
repairman professional but this cost was so excessive I'll not use these people again and will definitely not recommend them to anyone for any plumbing work.