Best Water Heater Repair in Milwaukee WI

I read numerous positive reviews on Thumbtack regarding water softener repairs by this outfit, and I'm VERY pleased to say Waterfoul Plumbing did not disappoint!  Corey was very professional, very courteous, and corrected our issue. Because our softener is 20+ years old, I figured we would have to purchase a new one, however, Corey indicated the unit was fine but just needed a new part. He corrected our issue within an hour. He's also very reasonable in terms of price. Waterfoul is now our go-to for all of our plumbing needs. Thanks, Corey!

Very professional, clean, and quick, no hidden charges, same day service, reasonable rates, honest opinion and offered suggestions on how to save costs. He had all necessary materials with him.  I would highly recommend his service especially in an emergency.

Jon came over this morning to give me an estimate on a new A/c unit, but first checked my old unit to check any issues. In the end he found that my unit works great with zero issues, I just needed to change out my air filter on my furnace. I really appreciate that he didn't try to just sell me something and was honest and thorough. Nice guy too. I will use Jon when ever I have issues. Thanks for being a stand up guy and honest

We recently moved into a house and this was our first time hiring a plumber.  That being said, it was daunting to decide who we wanted to go with.  Jay from Norman's Home Improvements made the decision easier for us, as he was thoughtful and willing to discuss our possible plumbing issues right away, before even booking an appointment.  I wouldn't hesitate to recommend Norman's to anyone who was looking for assistance.  Our experience was a good one, and our issue was resolved with one visit.  The total cost was especially reasonable, and we feel we learned a lot in the process - it is always a great thing when someone is willing to explain things to you and answer questions, versus just completing the job.  

I reached out to numerous plumbers and companies, but Jay's response stood out right away.  While most people were happy to give me a (fairly high) ballpark quote which left me wondering if I would be taken advantage of for my lack of plumbing knowledge, Jay was happy to discuss the possibilities of why our kitchen sink had stopped working for no apparent reason ahead of time, before even booking an appointment.  He was able to come take a look at our sink just a couple of days later, on a Friday evening.  He spent some time discussing the plumbing of our house with us in general, which was extremely helpful as we only moved a few weeks ago.  He was happy to answer questions and make sure we understood things, which we really appreciated.  He was professional and explained the cost ahead of time after diagnosing the issue and prior to completing additional work beyond the base service fee for the visit.  

Norman's Home Improvements was a good first experience for us, and I would gladly hire them in the future for additional work.  In addition to plumbing, they also do work on electrical, HVAC, and carpentry.  We would highly recommend Norman's and we especially appreciated the willingness to not only perform the work but explain the process to us as well.

Our kitchen sink was leaking, and when I closed the shut-off valves under the sink, they leaked, too. I called and was able to get a same-day appointment. Dan was very friendly and professional, and the price was very reasonable. I am very satisfied with the results and would gladly hire him again.

Early Sunday morning my basement sewer had backed up, from tree roots clogging sewer line. After looking at many reviews of many plumbing companies I called Mr. Rooter. I received an immediate response. They responded quickly, evaluated the situation and gave me an estimate. Immediately took care of the problem- answering all my questions. They cleaned up everything when finished. They were professional and explained everything. They also offered advice on how to help try and prevent further issues in the future. The price was what was quoted to me and I didn't  feel like I was being sold on anything that I didn't need. I feel like they did a great job. I will definitely use them again in the future as well as recommend them to anyone.

Please note: This is all my opinion - based on thought, text messaging, voicemails, & actual verbal discussion. I am sure I am in no way fully innocent either and do not claim to be. Just wanted to prevent other potential frustrations.  Request response: ...2 options...cut the pipe and use a rubber coupling or try to remove it from the wall which is the better way but would take longer - quoted price $400 or less. 6.8: Jeff came to install. When leaving, asked if pay was cash/check, discount with cash. Price dropped $50 - he didn't have correct change, he increased charge to meet his change. Didn't have receipts on hand, wrote an artificial one on another company's paper, stating he'd drop one off that night - never dropped off, told it was going to be 'tomorrow'. 6.9: Still no receipt. Promise(d) to drop one off Sunday. 6.11: Jeff at our neighbors house, said hi while there - didn't leave a receipt for us, stated he didn't have any more, he would pick some receipts up & mail one today. We continued to inquire about the charge as only rubber couplings were placed, not actual new piping - what the $400 quote was for - less if he did the couplings. No response. 6.12: Message resent. Response - he didn't know what we were asking. Reminded, still no receipt & questioned charges. No response. Message resent & asking if he would meet us on a pricing point. 6.13: Multiple messages sent, no response.  We requested to meet at $250 - absolutely not. We asked to meet at $300 as the more expensive option was not done, no response. Reported to the BBB, was told we needed to get it down or threatened with attorney involvement. Stated he already offered reimbursement. Explained we were never told anything about any reimbursement to date. We reminded him again that we paid cash & he stated a receipt was already sent, then was told no receipt had been sent. Inquired about the charge, with what I feel, a not so pleasant voicemail. 6.14: Requested to have all communication texted so no one could 'lie'' as accused. Again asked for clarification on job done and price. Jeff's response open the bottom of the cabinet. Not being plumbers, we requested explanation. Continued to inquire for clarification, we resent a copy of the original receipt, still no updated receipt. Again asked what the job was, to confirm a receipt and $60 were in the mail. Jeff's response, ...all of your neighbors who I do work for on a regular basis will be surprised by the way your treating me.... We again asked what we had been - what job was done, confirm our receipt & $60 were placed in the mail. Received, what we feel, a curt response. We noted that if he couldn't confirm or follow-through, we would update the BBB as they'd requested. He stated he was unclear what we were asking. We again noted the prior.  Pics were then sent by us showing him the job he'd done & the areas on the wall that would need repair (Never divulged to us). We again inquired about the job for clarification & that the rubber coupling was supposed to be the 'cheaper' option (& cash = discount). No response. 6.18: Jeff was at our neighbors home, we requested a receipt & our return of funds ($60). Jeff met with us, told us his short life story & what he did (we think based off the pictures we previously sent). I tried to explain what our thought process was for our frustration. Jeff walked away, didn't want to hear our thoughts, he didn't care, & he'd write up our receipt & give us $50. Confused - we agreed on $60... Receipt left = interesting, in our opinion. More detailed & new total overall charge = $312.90. Why were we charged $400 on the day of completion? Paying cash = discounted rate -  quoted $400 (the day of, for a job I'd come to realize wasn't done), discounted to $350 (same day, paying cash, he had no change, charge increased to $360), new receipt now shows overall charge of $312.90 - if we were originally given a discount of $50 (paying cash - we thought it'd be the same = a total discounted charge = $262.90), were reimbursed $50 = bringing our total that we physically paid to $310 - with an end cash discount of $2.90.

At one point, lying was discussed, I have done my best not to. If you would like any proof of any of this, I have receipts, voicemails, and text messages to prove it.

Have used this company many times, but NEVER again.

They literally charged us $465 to unplug a drain.

This was about an hour's worth of work, not counting the time they spent going back to their service center because they didn't bring the necessary equipment.

Avoid unless you want to get ripped off.

I needed a plumber to replace a drain pipe attached to a basement sink basin. I also had a leaky toilet flapper that controls the flow of water from tank to toilet bowl. I lastly I purchased a new sink faucet for the master bathroom because the stopper had failed and thought I needed to swap in a new faucet.

Dale was able to address all three jobs in a very timely manner. The basement laundry basin is good as new, no more water all over the laundry room floor when doing laundry. He repaired the stopper by installing a sink stopper arm assembly and a toilet flapper valve he had on hand in his work vehicle. I saved money by being able to return the unnecessary new faucet and toilet tank repair kit I had purchased from Lowe's since he had the parts I needed at a very inexpensive price. I wish all trades people that I hire could be so helpful, professional and willing to try to help their customers save money instead of trying to gouge them. I couldn't have been happier with Thiessenhusen Plumbing. I will recommend them to everyone I know who is in need of a plumber. AAA+++ 5 stars

Recommended by a friend.
Called left message, no return call.
Tried 3 other times during the week goes directly to voicemail

This plumbing company is a TOTAL SCAM. Tried to pull off a truck load of lies to scam me out of a ton of money.
He said he would give me a quote through email, then suddenly wanted to come look at the job again? I already knew there was some BS on it's way. First got told the bathtub was once replaced, that was the opening line of the rest of the BS to follow. The bathtub is actually original! Then I got told the original stack set inside the CIELING for the upstairs toilet all had to be changed out to a bigger one, that it was too small. A 4 inch stack is NOT small!! THEN he denied that he said that to me as soon as I brought my male friend inside the room. lol. Then he said the downstairs ORIGINAL TOILET was NOT vented, even though it does in fact have a vent upstairs.
To top it off he was extremely RUDE and told me not to interrupt him, like I was a small child...!!
Both my friend and I caught him out in a ton of BS, and sent him on his way. Wish I hadn't paid the $60.00 fee in the first place. More BS!!!!
I never would have called these jokers, but they were listed as Cudahy plumbing, then found out they have adopted other company phone numbers. If that isn't a scam in itself I don't know what is.
Stay away from them!!! I don't even think they are actual plumbers. I'm willing to BET they would have asked for money down and then never do the job!!!!

The young man That came to my house pulled out a part to replace without checking if that was the part that needed replacing. My hot water heater doesn't even take the part he went to replace. He then told me he has the exact same water heater and just worked on his over the weekend and couldn't fix it. When I questioned my water heater only being 10 years old he informed me his hot water heater was only nine years old and that's about as long as you can expect them to live.
If he had the same hot water heater as mine, why would he have pulled out a part that my water heater doesn't even have? What are the chances he has the exact water heater, worked in it for two days and as a plumber by trade could not fix it?
He was in my house for approximately 30 minutes and my bill was $168. At no point was I told what the cost would be, they just sent me a bill. If you double that price, it's the cost of a new water heater...

This was not a good interaction. I'm incredibly skeptical and it all felt shiesty.

Ihn Company was outstanding to work with! From the time Kurt Ihn stopped out to do an estimate on basement drain tile and glass block windows in our 1929 Wauwatosa Bungalow, to the time the crew left the experience was awesome.

Everyone was friendly, hard-working, knowledgeable and ensured I was informed about all aspects of the process along the way.

Such a great feeling when you can work with quality local companies, especially when you know they are busy with other customers. I never felt like I was just a number, I always felt like I was their top priority.

Would highly recommend, and have already recommended to my next door neighbor for some work. Will plan to use them in the future for sure!

This company endangered the safety of my family and our home. We hired them to upgrade some natural gas plumbing in our basement on 5/8/2018. They also replaced a kitchen sink faucet and relocated a water filter. Several hours after they were paid and left, my son detected an odor of natural gas.  Feeling it was lingering gas from the abandoned gas line, we vented the basement using the bathroom fan. The odor only got worse. I called the office, it was closed and the voicemail was full. I checked their website and it did not list an emergency phone number! I had no choice but to contact WE Energies our utility company. They dispatched an emergency technician to our home. He found 4 MAJOR leaks, tagged them and locked our meter. It is now 24 hours later, we cannot bathe/shower, cook, wash dishes and wash and dry our clothes. During the work, a ceiling tile was broken that they ignored to tell us about and the ceiling tiles that were moved to gain access to complete the work were not put back in place. Totally unsafe, unprofessional work. And, I was never provided a contract or a receipt upon completion of the work. All I have is an emailed estimate. The plumber came back this morning to rectify the leaks but they cannot be confirmed until the utility company unlocks the meter. You can't make stuff like this up!!

I called Ben to unclog my bathroom drain. He arrived around 9:30 a.m. He told me it was clogged in the sewer line and he would have to snake it. He started snaking the sewer drain. After a couple hours I asked him how it was going, and he said it was bad but he thought he could get it. I checked on him every couple hours after that and he said he thought he could clear the clog. At around 5 or 6 o'clock he told me he thought the sewer pipe was BROKEN outside the house and he wouldn't be able to fix it today. He gave me a 5 THOUSAND DOLLAR QUOTE!!!!! to fix the sewer pipe. So, I asked how much I owed him for the day, and he charged me $850 and didn't accomplish anything. He was also on his cellphone about 90% of the time. The next day I had Roto Rooter come in and they cleared my CLOGGED sewer pipe by the end of the day. The sewer pipe was never broken. I would never have or recommend flow rite do any plumbing in my house.

My wife and I built a home. The builder has used Wilkes Plumbing for many of his jobs. I talked with the owners wife who handles sales and pricing. We had things in the home that we wanted to upgrade. My wife and I set an appointment to meet with the owner. At that time we had questions as to what the itemized cost of things were and what the cost of the alternative option would be. Things seemed off because she could never give a straight answer. I had to ask multiple times because I want to be sure of things. She would never tell me the cost of the original options and would never tell me the actual cost of the alternative. She would only give me estimated additional cost over the estimate. (example: The larger tub would be an additional $300 on top of our initial bid). This made it very difficult to weigh our options. Our third option would have been to purchase things our own. We would not know if we had better pricing if we did not know the original price. I also wanted to know that if I wanted to purchase my own tub what would our credit be for them not providing the originally quoted item. She told me she did not know the prices which was understandable. She claimed she would email me the prices of everything the next day. She emailed me a list and once again the list was only composed of price differences and not an actual itemized pricing of their services or products. The price difference was reasonable and despite my frustration I was advised to just continue because going with anyone else at that time would delay our build. I agreed that we would pay the additional for the upgrades. They were scheduled to start working a week or two after. Upon a visit to the home I found all of their supplies in the house so they could start working the following day. Everything we requested looked to be correct. Up until this point they had been fairly professional even with my reservations with the pricing. They had also been on time and friendly. We were happy. The next day I received an email claiming that the total price had increase. It was substantially higher than previously communicated in emails. I immediately called the owners wife and questioned the email. I was not happy. She had told me that the prices was higher because the changes were based off of the building plans and not the estimate. The building plans were designed to have a walk in shower and a whirlpool tub. She said the price was based off the house having a modular shower/tub combo. The shower and tub would be extra. The home design never had a modular unit and always was designed to have a shower and tub. It appeared that she had based the allowance off of the generic price she regularly charges this builder and not specific to the building plans we had. I told her that this was not acceptable because when we had met with her we had a copy of our plans with us and had previously requested she had itemized costs ready when we meet. She did not have that and never took the time to recognize that my home was a different design than she had previously provided service to. As a business professional she should have had a way of handling this. None of this would have happened if she would have originally provided the information I had requested. I told her that the new price was simply not feasible. She said they had already started the install and that it was to late. I told her to stop working on the job because I do not approve the additional costs and I will not be liable for them. I was irate and spoke to her in such manner. I told her no further work is authorized until costs have been reviewed. I went to the house to check on the status of what was already done. The plumbers were still there working. As soon as I walked in an older man confronted me saying are you the owner I told him yes. He started yelling and got in my face saying if you ever talk to my wife like that again you'll regret it. I told him that his wife was trying to pull one over on me. It turned into a big fight. They would not leave and so I did because I was concerned about my safety. I had emailed them and told them to only do what was in the original estimate. I had to buy and install my own tub and build my own shower including laying a cement shower pan. I still was forced to pay them extra because they would not allow any other person to work on the job because they held the permit. If I wanted another person to work on it I would have had to have the city pull their permit and issue one to the new contractor. It would have delayed my build and Wilkes would not have finished the job they were over charging me for. I was stuck. I was lied to, over charged, screamed at, and threatened. In the end I still had to pay extra and did not get anything from them that I had wanted in my home. Worst experience ever and I would never recommend anyone to use them.