Best Carpentry in Milwaukee WI

We recently moved into a house and this was our first time hiring a plumber.  That being said, it was daunting to decide who we wanted to go with.  Jay from Norman's Home Improvements made the decision easier for us, as he was thoughtful and willing to discuss our possible plumbing issues right away, before even booking an appointment.  I wouldn't hesitate to recommend Norman's to anyone who was looking for assistance.  Our experience was a good one, and our issue was resolved with one visit.  The total cost was especially reasonable, and we feel we learned a lot in the process - it is always a great thing when someone is willing to explain things to you and answer questions, versus just completing the job.  

I reached out to numerous plumbers and companies, but Jay's response stood out right away.  While most people were happy to give me a (fairly high) ballpark quote which left me wondering if I would be taken advantage of for my lack of plumbing knowledge, Jay was happy to discuss the possibilities of why our kitchen sink had stopped working for no apparent reason ahead of time, before even booking an appointment.  He was able to come take a look at our sink just a couple of days later, on a Friday evening.  He spent some time discussing the plumbing of our house with us in general, which was extremely helpful as we only moved a few weeks ago.  He was happy to answer questions and make sure we understood things, which we really appreciated.  He was professional and explained the cost ahead of time after diagnosing the issue and prior to completing additional work beyond the base service fee for the visit.  

Norman's Home Improvements was a good first experience for us, and I would gladly hire them in the future for additional work.  In addition to plumbing, they also do work on electrical, HVAC, and carpentry.  We would highly recommend Norman's and we especially appreciated the willingness to not only perform the work but explain the process to us as well.

Antonio was responsive. However during the minor toilet repair he completed he broke the toilet paper holder off the wall. He said he fixed it but it has since come off the wall again and left a hole in my wall. Did not respond when I reached out about it.

Donn and Melissa kindly stepped in to help when the painter who SAID he did wood repair suddenly said he DIDN'T. They came over same day to look at and estimate the wood repair job, then rearranged their schedule a bit so the repair could be finished before the painters started. The estimate was detailed, itemized and included the products used on my home. Since wood is expensive right now, I got two bids. The other only came in $100 less and the individual was not nearly as personable or detailed as BV Handyman. I was unexpectedly called away to an out-of-town funeral and I was completely comfortable having Donn and Melissa do the work in my absence. Their communication through texting and pictures was excellent. They were respectful of my tenant. My boyfriend stopped by to check on the job and said everything was going great. Bottom line: Excellent work. Excellent customer service. Kind people. I will call them first next time!

The only reason I am writing this review is because I reached out to John without getting a response. In September I paid John $175.00 to weatherize my windows, he went around with a caulk gun and put caulk around my windows. Not knowing if that was what weatherization is I paid the man. Fast forward, all my windows still have the same draft coming in that it had the previous year. I texted the numbers I used prior to the so call work being completed, to let him know I still have a draft. No one has tried to respond to my concerns. I will tell everyone do not use Handyman John!!!