Best Water Conditioner Installation in Milwaukee WI

Jon came over this morning to give me an estimate on a new A/c unit, but first checked my old unit to check any issues. In the end he found that my unit works great with zero issues, I just needed to change out my air filter on my furnace. I really appreciate that he didn't try to just sell me something and was honest and thorough. Nice guy too. I will use Jon when ever I have issues. Thanks for being a stand up guy and honest

I'm pretty good with tools and have installed one water heater before. For me the whole job turned into a total nightmare. After been without hot water for an embarrassing length of time I gave up and called this 100 year old company. The technician named Rod came in and the job was completed in record time. Rod was not only very knowledgeable but also gave a detail explaination of the problem.  The bill was very responsible. Any plumbing problem I have in the future is now a no brainer who to call. I give my best recommendation to Borkenhagen Plumbing & Heating. Thanks Rod!

These guys were recommended to me by a coworker and now I'll be happy to recommend them to anyone who needs a plumber. I'd been quoted a multi-thousands gas line replacement by another company, and they made it sound super urgent. Got a second inspection/quote from Day Night Services and felt much better about the whole experience. They took the time to explain what we were looking at, recommended calling WE energies first (and warned me WE energies will ALWAYS find a gas leak, so expect that) and then quoted a much lower price for the pipe replacement, should we decide to move forward with it. Both father and son were incredibly kind and knowledgeable, wore masks of course cuz COVID19, and left after giving us their card and best wishes. No hard sell, no charge for the inspection & estimate. Will be calling them from now on should any other plumbing issues arise!

My wife and I built a home. The builder has used Wilkes Plumbing for many of his jobs. I talked with the owners wife who handles sales and pricing. We had things in the home that we wanted to upgrade. My wife and I set an appointment to meet with the owner. At that time we had questions as to what the itemized cost of things were and what the cost of the alternative option would be. Things seemed off because she could never give a straight answer. I had to ask multiple times because I want to be sure of things. She would never tell me the cost of the original options and would never tell me the actual cost of the alternative. She would only give me estimated additional cost over the estimate. (example: The larger tub would be an additional $300 on top of our initial bid). This made it very difficult to weigh our options. Our third option would have been to purchase things our own. We would not know if we had better pricing if we did not know the original price. I also wanted to know that if I wanted to purchase my own tub what would our credit be for them not providing the originally quoted item. She told me she did not know the prices which was understandable. She claimed she would email me the prices of everything the next day. She emailed me a list and once again the list was only composed of price differences and not an actual itemized pricing of their services or products. The price difference was reasonable and despite my frustration I was advised to just continue because going with anyone else at that time would delay our build. I agreed that we would pay the additional for the upgrades. They were scheduled to start working a week or two after. Upon a visit to the home I found all of their supplies in the house so they could start working the following day. Everything we requested looked to be correct. Up until this point they had been fairly professional even with my reservations with the pricing. They had also been on time and friendly. We were happy. The next day I received an email claiming that the total price had increase. It was substantially higher than previously communicated in emails. I immediately called the owners wife and questioned the email. I was not happy. She had told me that the prices was higher because the changes were based off of the building plans and not the estimate. The building plans were designed to have a walk in shower and a whirlpool tub. She said the price was based off the house having a modular shower/tub combo. The shower and tub would be extra. The home design never had a modular unit and always was designed to have a shower and tub. It appeared that she had based the allowance off of the generic price she regularly charges this builder and not specific to the building plans we had. I told her that this was not acceptable because when we had met with her we had a copy of our plans with us and had previously requested she had itemized costs ready when we meet. She did not have that and never took the time to recognize that my home was a different design than she had previously provided service to. As a business professional she should have had a way of handling this. None of this would have happened if she would have originally provided the information I had requested. I told her that the new price was simply not feasible. She said they had already started the install and that it was to late. I told her to stop working on the job because I do not approve the additional costs and I will not be liable for them. I was irate and spoke to her in such manner. I told her no further work is authorized until costs have been reviewed. I went to the house to check on the status of what was already done. The plumbers were still there working. As soon as I walked in an older man confronted me saying are you the owner I told him yes. He started yelling and got in my face saying if you ever talk to my wife like that again you'll regret it. I told him that his wife was trying to pull one over on me. It turned into a big fight. They would not leave and so I did because I was concerned about my safety. I had emailed them and told them to only do what was in the original estimate. I had to buy and install my own tub and build my own shower including laying a cement shower pan. I still was forced to pay them extra because they would not allow any other person to work on the job because they held the permit. If I wanted another person to work on it I would have had to have the city pull their permit and issue one to the new contractor. It would have delayed my build and Wilkes would not have finished the job they were over charging me for. I was stuck. I was lied to, over charged, screamed at, and threatened. In the end I still had to pay extra and did not get anything from them that I had wanted in my home. Worst experience ever and I would never recommend anyone to use them.

Avoid this place at all costs. Technician Zane came out and said my water heater needed both elements and thermostats replaced. I suspected the elements, given scaling. But I asked why the thermostats needed to be replaced. He said he replaces them all as a set. I asked to see the set and he said no. So I asked what the cost was just to replace the elements, and he said he was not going to do that, he only replaces the entire set. When I asked why he got very agitated. I remained calm until he said take or leave it. So I said forget, just get off my property. He said if you touch me you will be sorry. I said what the hell are talking about, just leave. He repeated I would be sorry if I touched him. This kid was not right in the head. I can't believe the company hired this strange person. I called Parker and Sons, they came out one hour later. He said both elements need to be replaced. I asked about the thermostats and he said they were fine. I told him about Zane's insistence that everything be replaced as an entire set, and he said nonsense. Go with Parker and Sons. Great customer service. Avoid Mahoneys and for sure steer well clear of Zane the technician.