Best Residential Services in Milwaukee WI

Absolutely outstanding service! They came as a recommendation from a coworker. I own a duplex and had an issue with the upper unit kitchen sink clog. It turned out to be a little more labor intensive than snaking a drain (which I had tried myself).

Turned out there were pipes that had rusted through and were also leaking. They were so knowledgeable in explaining to me what was going on and making sure that I understood. They were so professional and nice, they cleaned up their work when they were done. They even had a come back on a second day to finish fixing the problem because they had to go into the ceiling of the lower unit.

They were very accommodating with me and my schedule. I am so happy with the job they did and they're pricing is completely fair and reasonable that I will forever call upon them for any future plumbing needs! Excellent experience!!!

I had my sewer snaked out to the curb. They didn't leave any mess and it was priced on par with other times I've had it done in the past and cheaper than the bigger names in drain cleaning. Also, I asked them to investigate a bad smell coming from under a sink. They spent a while trying to figure it out and answered all of my questions. I would definitely recommend their services!

Great experience with Jason,he went out of his way to help with a problem another contractor left me with.highly recommended!

Our kitchen sink was leaking, and when I closed the shut-off valves under the sink, they leaked, too. I called and was able to get a same-day appointment. Dan was very friendly and professional, and the price was very reasonable. I am very satisfied with the results and would gladly hire him again.

Reliable and efficient. All work is done carefully and meticulously! Responsive to all questions

We just purchased our first home and are so glad we found Dale to help us out.  From the leaky faucet upstairs, to the downpour of a leak in the shower, to the garbage disposal he was so very helpful.  Dale fixed the leaky faucet, gave us advice for how to re-caulk the tub, and he re-installed the garbage disposal the proper way with the proper configuration of the pipes.

So glad to have used their services and will do so again and again (though hopefully we do not need them!)

Allstar put in central heat and ac in our house! Loving it especially with these hot days. Great job and good price! Love our smart thermostat also. Great investment. Would definitely recommend giving them a call.

I called Urban due to their high ratings on Yelp and I had seen their trucks in the area. I was in a bit of a rush as it seemed my water heater was leaking, and the person I would typically use for this kind of thing retired recently.

When I called, Chris was polite. He shared that their price was a flat fee and was based on using water heaters that are superior and more expensive that those at the big box stores.

Pros:
When we spoke, Chris indicated that the job would take an hour and a half which it did. They arrived (two people) when they said they would. Price upon completion was as quoted so no surprises. Were polite and respectful during their time in my home.

Cons:
My older water heater had quite a bit of sediment built up in it which made it hard to drain. This resulted in quite a bit of spilled water in the area which they attempted to clean using materials I had on hand. There was quite a bit of water left behind when they departed...I didn't realize how much until I started cleaning after they left.

I texted Chris afterward and he called me to discuss. His position was that maybe 1 in 200 water heaters has the scaling issues mine did so it rarely happens, and no plumber carries towels or a means for cleaning on their truck. He conveyed that the time spent was twice as long as expected due to being on hands and knees cleaning with my towels but the flat fee for install was meant to account for that. They were not here for 3 hours which would have been twice the time quoted so maybe I misunderstood his point.

I mentioned that I was surprised they didn't have a wet-dry vac on their vehicle and he mentioned that they did but he forgot about it. I also mentioned that if they'd told me how much they were struggling, I would have shown them to a wet-dry vac that was in the same room as the water heater.

When I indicated that the experience wasn't what I expected he asked if the last water heater I had replaced had the scaling issue and water etc...When I shared that it did and that the plumber took some precautions, he apologized that I wasn't happy with the experience, offered to come back and clean up (which I told him wasn't necessary at that point) and we ended the call. While I don't think he agreed with my position, he was respectful and polite.

Overall, they delivered as promised, seem like good people, and are a little pricy. If the cost was lower, I'd have been fine with cleaning up, but I felt that for the price, I shouldn't have needed to.

Have used this company many times, but NEVER again.

They literally charged us $465 to unplug a drain.

This was about an hour's worth of work, not counting the time they spent going back to their service center because they didn't bring the necessary equipment.

Avoid unless you want to get ripped off.

Went to speak with owner about plumbing work. No call no show twice.

I wouldn't recommend this time wasting company.

Awful communication, awful owner who will verbally berate you on an ego trip.

Had this company replace my drain tile and sump pump in November of 2022.
At the time of completion, work was sloppy and rushed (the actual workers themselves are all sub contracted and will cut corners). Our drywall was smashed out where they said they could go underneath and told me that wasn't their problem and left an exposed open pvc pipe running to the outside, providing a highway for air and bugs to enter my home. This was remedied after many weeks of unresponsiveness.

The cherry on top is that, at the first rain we received in late winter, I realized that the sump pump they installed wasn't able to keep up with the water flowing into my crock. Had I not been home with an extra submersible pump, my basement would have flooded. I later come to find out that this sump pump they installed was a smaller one that I had originally in my crock!

I attempted to contact IHN numerous times over the span of 3 months. The woman at the desk plays the useful fool and will give you a runaround about how she will relay your message to the work crews, but that won't happen unless you hound them! I never received a call or email from IHN that I did not initiate (except when they wrongly accused me of not paying when they simply deposited my check into one of their different accounts due to their own incompetence).

Eventually after three months I was able to speak to the owner, Jim, who was nothing short of a senile asshole. His own employee at the front desk even said, I dont want to put you through to him because he is cranky on multiple occasions, what a way to run your business. He berated me and shouted me down for 10 minutes on the phone, refusing to address a single thing I brought up, on the basis of I did the work 6 months ago. He then hung up on me. All I wanted was to have the original size sump pump I had before the work installed.

This company will not stand behind their work. They have been involved in our 50 lawsuits over the past decade. This is just standard operating procedure for them. The owner is a despicable cowardly man who cannot tolerate the slightest request to make work right. No wonder they're so involved with the legal system. Avoid if possible.

Ben's plumbing work is of excellent quality (no cut corners).  There is no hidden costs, and price quoting is very accurate.  Ben is timely and very honest in all the work and dealings with me.

Highly recommended.

Pipe Master came to unplug our slow toilet (31 January 2018).  They could not and instead replaced the toilet with a new one.  For this and some minor stuff we were charged $870.38.   In December 2018, we called Pipe Master back because the toilet was leaking.  Although this was less than a year from installation, we were charged $174.24.  Now, in April 2019, four months later, the toilet is leaking again.  Now Pipe Master has refused to answer my phone calls (three voice mail messages) and an email.  We feel we are being cheated.   We will contact a trustworthy plumber this time.

So far we have had two encounters with Borth -Wilson and both have been A+.  The quotes were honored and the work was done perfectly.  Would highly recommend this company to others.

My wife and I built a home. The builder has used Wilkes Plumbing for many of his jobs. I talked with the owners wife who handles sales and pricing. We had things in the home that we wanted to upgrade. My wife and I set an appointment to meet with the owner. At that time we had questions as to what the itemized cost of things were and what the cost of the alternative option would be. Things seemed off because she could never give a straight answer. I had to ask multiple times because I want to be sure of things. She would never tell me the cost of the original options and would never tell me the actual cost of the alternative. She would only give me estimated additional cost over the estimate. (example: The larger tub would be an additional $300 on top of our initial bid). This made it very difficult to weigh our options. Our third option would have been to purchase things our own. We would not know if we had better pricing if we did not know the original price. I also wanted to know that if I wanted to purchase my own tub what would our credit be for them not providing the originally quoted item. She told me she did not know the prices which was understandable. She claimed she would email me the prices of everything the next day. She emailed me a list and once again the list was only composed of price differences and not an actual itemized pricing of their services or products. The price difference was reasonable and despite my frustration I was advised to just continue because going with anyone else at that time would delay our build. I agreed that we would pay the additional for the upgrades. They were scheduled to start working a week or two after. Upon a visit to the home I found all of their supplies in the house so they could start working the following day. Everything we requested looked to be correct. Up until this point they had been fairly professional even with my reservations with the pricing. They had also been on time and friendly. We were happy. The next day I received an email claiming that the total price had increase. It was substantially higher than previously communicated in emails. I immediately called the owners wife and questioned the email. I was not happy. She had told me that the prices was higher because the changes were based off of the building plans and not the estimate. The building plans were designed to have a walk in shower and a whirlpool tub. She said the price was based off the house having a modular shower/tub combo. The shower and tub would be extra. The home design never had a modular unit and always was designed to have a shower and tub. It appeared that she had based the allowance off of the generic price she regularly charges this builder and not specific to the building plans we had. I told her that this was not acceptable because when we had met with her we had a copy of our plans with us and had previously requested she had itemized costs ready when we meet. She did not have that and never took the time to recognize that my home was a different design than she had previously provided service to. As a business professional she should have had a way of handling this. None of this would have happened if she would have originally provided the information I had requested. I told her that the new price was simply not feasible. She said they had already started the install and that it was to late. I told her to stop working on the job because I do not approve the additional costs and I will not be liable for them. I was irate and spoke to her in such manner. I told her no further work is authorized until costs have been reviewed. I went to the house to check on the status of what was already done. The plumbers were still there working. As soon as I walked in an older man confronted me saying are you the owner I told him yes. He started yelling and got in my face saying if you ever talk to my wife like that again you'll regret it. I told him that his wife was trying to pull one over on me. It turned into a big fight. They would not leave and so I did because I was concerned about my safety. I had emailed them and told them to only do what was in the original estimate. I had to buy and install my own tub and build my own shower including laying a cement shower pan. I still was forced to pay them extra because they would not allow any other person to work on the job because they held the permit. If I wanted another person to work on it I would have had to have the city pull their permit and issue one to the new contractor. It would have delayed my build and Wilkes would not have finished the job they were over charging me for. I was stuck. I was lied to, over charged, screamed at, and threatened. In the end I still had to pay extra and did not get anything from them that I had wanted in my home. Worst experience ever and I would never recommend anyone to use them.