Best Installs Customer Purchased Materials in Milwaukee WI

Richard came out to my moms place and cleared everything up in minutes. He also offered  an insider tip.

The service is great and he is versatile in a number of areas.

I will call him in the future for services as they come available.

Great job and continued success.

Tony was very prompt in responding to my request and continued to communicate with me throughout the project.  He was on time each day and did great work on framing my basement egress window, drywall and taping.  Tony is very talented and I will use him again in a heartbeat.

Antioch residents BEWARE! Do NOT use this service ever! I am an Antioch resident and I live in Red Wing View subdivision. These men are dishonest cons that stole from me, creating extra problems and trying to swindle me out of $5500!

First I want those reading this to know they can trust my review, my wife and I are professional individuals that champion small businesses, however this business is not honest. I have taken video of everything they did and missed (from my 2nd opinion contractor) that I would be happy to share if you are considering using.

My situation was that I had a toliet back up because my sewer line was plugged.

Here are the ridiculous things they did before I got a 2nd opinion and they issued fully resolved This place shows NO craftsmans ship. Will only drain your wallet:

1) Dump Sewage in Garbage Cans? - The crew could not find the cleanout outside, they then asked me how many garbage cans I had and that they wanted to open my sewer in my basement. They told me anyone would do this and that they were not liable for the mess. Hmmm, I believed them. We carried the cans downstairs before I begged them to find another way. Reluctantly, the guy asked me if I had a toliet above us. He then asked me if could pull my own toliet or he would charge me. ** The person that did it right. **The person that did it right found my cleanout, and dug down too it

2) Toliet left uninstalled - He then said he would pull the toliet but I would have to put it back. He literally left me high and dry! No toliet, hoping I would call him back for the much larger service he lied about me needing! How unprofessional! ** The person that did it right reinstalled my toliet for free.

3) Kitchen Snake for Sewer Line - The crew brought in there kitchen snake to clear my sewer line, my SEWER LINE! He was able to poke a hole in the plug so the line flushed. **The person that did it right brought a snake wider than a half dollar and cleared my entire line.

4)False Broken Line - The crew then opened my line and had me flush water through it. With a flashlight they claimed that the water would just fall off out of the pipe into the ground. I was informed that their service ended here and that I needed to have my yard excavated and new pipe installed $5500. He could have it done first thing in the morning. Had I said yes, my yard/landscaping would have been ripped up and I would be out $$$$. ** The person that did it right brought his snake came and showed me that my lines were still connected and that I just need to have them ground clean. The water flowing out in to the ground was really water flowing from a small pipe to a large pipe. I have video of this.

5) Lies - The crew told me that my sewer line settled with my house and this caused it to be break. They told me this ALWAYS happens. I have never seen anyone in my neighborhood have work done.

6) Hard Selling - All the next day the guy was hounding me to make a deal while I was having my 2nd opinion done. He told me he could camera my line too and that he is cheaper etc. If they had the capability to do this, why not do it right first and save us all $$$$, time, and heartache!

7) No refund- I asked for my money back since he didnt clear the line properly. Rather than explaining that he made a mistake. I heard nothing. He stole my money, tried to charge me $5500, left my toliet disconnected and then didnt have the decency to talk to me or admit the job was not done. Is this how you run a business?  

The person that did it right charged me minimally for a couple hours of work. The person who did the work was a true plumber! . My new plumber even admitted he would drive by Windy City on 173 and think about working for them, but he never will again after he saw the work and level of dishonesty they allow. Show some craftsmanship!

I even made a promise that if Windy City would refund me! I would give half to my plumber in the name of the trade! But I have heard nothing. $300 for a peahole drilling, leaving me with a mess. I hope this review at least saves somone else's time and money!

Do yourself a favor and avoid. Terrible communication in addition to half finished and poor work. After hiring them to replace our closet doors they did half the job, and the work they did do left the doors ruined.
We had a verbal agreement with Donn that he would REPLACE all 4 of our doors with new ones. When he showed up with the finished work he had not replaced the doors, but rather sanded two of them and covered all of them in a brown 'restorative' oil. Immediately after they were installed, this brown oil was rubbing off on my hands, carpet, and clothes. We have had to since hire a whole new carpenter to redo ALL the work. When we contacted Donn and his wife Melissa for a partial refund, they vanished and have not responded to our phone calls. I am including a photo of a paper towel I wiped over the surface of one of our ruined doors. This substance they put on the doors wouldn't come off and we wound up having to remove the doors and throw them away. This was getting on my hands, carpet and clothing. Beware if you use them to get your job in writing and do not pay cash. We stupidly trusted them and wound up unhappy and swindled.