Best Security System Repair in Mesa AZ

Excellent! I sent a quote request, and here I am with the job complete two hours later! Gabriel arrived as promised, quickly assessed the job and got it handled. Pricing was upfront and fair, and Gabriel was very nice and didn't (appear to) mind that my snoopy self watched and asked questions the whole time.  I will definitely be calling him again for any future needs.

Mike has been fantastic with all of the tasks we have had him help us with. Earlier in the year, we purchased an investment property and needed someone to fix up several small things in the house. One of which included fixing up the kitchen cabinets. Several contractors we received bids from gave us so much grief regarding the cabinets (said we needed to replace them) and also fixing the spa tub. They wanted to charge us an arm and a leg, too.

I found Mike through an ad on Craigslist and called him in a last-ditch effort. My husband immediately liked him but the most important part was that Mike wasn't afraid to take on the things we wanted. He didn't hesitate to say that fixing the kitchen cabinets wouldn't be a problem. Being a handyman, his prices were extremely reasonable. Mike demonstrated excellent communication with my husband and we appreciated being informed every step of the way. He also had a great sense of humor and we enjoyed interacting with him.

Mike was also perfectly fine going to Home Depot with my husband so that we could purchase supplies on our Home Depot card. Incredibly, he even struck up a few deals with the salesperson to save us more money!  A few times while we were at the property doing yardwork, he was quick to lend us any of his tools to help us out.

All in all, we were very pleased with his work on the house (fixing and rebuilding the kitchen cabinets, removing and installing a new tub, repairing and installing landscape lighting controls that were stolen, installing and repairing lighting, plumbing, and repairing various components on the exterior of the house). Great, great guy to work with and we were lucky to have found him.

I called because a GFI breaker kept tripping after the rain.  Kurt thought it might need to dry out, and it'd be okay.  He was right.  Helped me out by phone, no cost, and a great helpful attitude.  I'll sure call him for my next project!  Thanks again!

We have had reasonably good service for a few minor repairs, like the garbage disposal and the microwave.  (Things that probably wouldn't cost that much more than the $55 service fee anyway.)  But a contractor never calls us within 4 business hours like they promise and AHG never reimburses $5 like their contract says they have to.  

Also, even if you pay extra for the Platinum Protection, they don't cover commercial or heavy duty appliances--which include ANYTHING by Bosch, Samsung, or many others.  So none of our nice but ordinary residential appliances are covered.  At all.  That's totally infuriating, and takes away much of the value of a home warranty if few of your appliances fit their narrow definition of what an ordinary household appliance is.

And despite paying quite a bit extra for pool coverage, they apparently can't find a contractor who will work with them so we have to find one ourselves and then fill out incredibly painstaking reimbursement forms.  Moreover, since we are using our own contractor (as if we had a choice!) they will only reimburse certain amounts, all of which are well under what any contractor in our area will charge.  So basically we will have to pay at least half of our repairs out of pocket, even though we paid a $55 service fee AND paid for the stupid $640/year warranty in the first place.  And of course all of this only comes out after I spend hours on the phone on hold / calling contractors / etc.  AHG customer service reps are polite but do not return calls, and wait times are long.  If you manage to find an email address, they're also slow to respond to emails.  

And if you're in central/eastern states, remember that Arizona doesn't have daylight savings time, so their business hours are incredibly inconvenient half the year.

If I could go back in time, I'd pay more and get American Home Shield.  Or I wouldn't get a home warranty at all.  ANYTHING but hiring these people again... they save me no money and cost me lots of time and frustration.